• Provide advanced Configuration Management support • Implement and improve configuration controls • Maintain service-to-CI relationships for Incident, Change, and Event Management • Supports configuration control during system development • Develop scripts for automation • Collaborate with Engineering and Operations teams

Job Description See what you're missing. Our employees work on the world's most advanced electronics - from detecting threats for F-35 pilots to illuminating the night for soldiers. Spanning air, land, sea, and space, we are developing the technology of tomorrow, delivered today. Drawing strength from our differences, we're innovating for the future. And you can, too. Our flexible work environment provides you a chance to change the world without giving up your personal life. We put our customers first - exemplified by our mission: "We Protect Those Who Protect Us®." Sound like a team you want to be a part of? Come build your career with BAE Systems. In Command, Control, Communications, Computers, Intelligence, Surveillance, and Reconnaissance (C4ISR) Systems, you'll help develop systems that sense, control, exploit and disseminate actionable information to warfighters supporting a variety of missions. Come join a dedicated team of Configuration and Data Management Analysts with BAE Systems (BAE) - one of the world's largest leading multinational defense security and aerospace companies. We seek individuals who have big aspirations, confidence, likes challenges and is motivated to help drive the team with success. We are seeking a Data Management (DM) Analyst (CDM) to support program activities in our Fort Wayne, Indiana facility. As a team member of the CDM group, you will work with program managers, engineers, and other CDM professionals to process hardware, software changes and or documents and CDRL submittals within a Product Lifecycle Management (PLM) software application, ensuring accuracy and completeness of drawings, schematics, software, and/or documentation as well as meeting the CDRL submittal demands for customer requirements. The ideal applicant will be able to interpret and apply policies, processes, procedures, and standards in all aspects of the job meeting customer requirements. Performs other duties and responsibilities as required. Summary: This job includes competitive pay; a wide-ranging benefit package focused on your wellbeing and allows work flexibility. The benefits include a 401K with company matching, PTO, employee assistance, Medical, Dental and Vision, etc. Elevate your career with this opportunity to work in a stress-free environment with BAE Systems. Because this role involves a combination of collaborative/in-person and independent work, it will take the form of a hybrid work format, with time split between working onsite and remotely. Required Education, Experience, & Skills Education Requires a bachelor's degree and minimum of two years of experience in engineering support or equivalent of five years of work experience in Configuration and / or Data Management. Experience General office environment related work experience. General knowledge of Configuration / Data Management principals. Skills Strong professional, interactive, and administrative skills Demonstrated cross-functional teamwork skills in a rapidly changing work environment. Strong Analytical, technical writing and presentation skills. Excellent computer skills are a must, with a solid understanding of the typical PC applications especially MS Office Excel and Word. Attentive to complete work accurately and on schedule, often within a collaborative, dynamic team environment requiring occasional overtime. Excellent communication, organization, and interpersonal skills required. Meticulous attention to detail, ensuring quality and conformance to contractual requirements. Security Clearance Requires ability to obtain a security clearance. Preferred Education, Experience, & Skills Experience Quality Assurance Control Security Clearance Currently possess a security clearance. Pay Information Full-Time Salary Range: $63662 - $108225 Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics. About BAE Systems Electronic Systems BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts - defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team-making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference. Electronic Systems (ES) is the global innovator behind BAE Systems' game-changing defense and commercial electronics. Exploiting every electron, we push the limits of what is possible, giving our customers the edge and our employees opportunities to change the world. Our products and capabilities can be found everywhere - from the depths of the ocean to the far reaches of space. At our core are more than 14,000 highly talented Electronic Systems employees with the brightest minds in the industry, we make an impact - for our customers and the communities we serve. This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.

• Own and maintain ITSM processes including Incident, Problem, Change, Request, and Knowledge Management • Chair and facilitate governance meetings such as CAB, Incident Review, and Problem Review • Ensure compliance with ITIL best practices and organizational policies • Define and monitor KPIs, SLAs, and OLAs for ITSM processes • Configure and maintain ITSM modules in ServiceNow (Incident, Change, Problem, CMDB, etc.) • Develop workflows, business rules, and automation to optimize service delivery • Collaborate with developers and stakeholders to implement enhancements and integrations • Analyze process performance and identify opportunities for improvement • Generate and present reports on ITSM performance metrics

Role Description We are looking for a talented ServiceNow developer to deliver world-class ServiceNow applications for our federal clients. As a ServiceNow developer, you will be responsible for: - Configuring ServiceNow components and developing customized solutions within the ServiceNow platform. - Analyzing requirements, user stories, acceptance criteria, and wireframes. - Working in a cross-functional agile delivery team. - Supporting testing, deployment, and documentation activities. - Troubleshooting and resolving errors. To ensure success as a ServiceNow developer, you should have extensive experience working with ServiceNow platforms, application development skills, and the ability to solve complex software problems. Ultimately, a top-class ServiceNow developer can create dynamic and scalable ServiceNow applications that meet the changing needs of the company. Qualifications - 6+ years’ experience as a Developer using object-oriented programming languages (e.g. Java, C#, C++) and minimum 3+ years of experience directly with Java. - 3+ years’ experience in low-code/no-code platforms such as Appian, Salesforce, ServiceNow, etc. - Direct ServiceNow configuration experience desired. - 5+ years’ experience in development on RDBMS platforms (e.g., Oracle, SQL, MySQL, MariaDB). - 5+ years’ experience in data modeling to include creating and modifying standard and custom objects, writing Stored Procedures, optimizing queries and views, and performing ETL. - 5+ years’ experience in development using web technologies (e.g. JavaScript, HTML, CSS, Bootstrap, etc.). - 5+ years’ experience in JSON, XML, SOAP, REST and working knowledge of application programming interfaces (APIs) to support low-code/no-code platforms. - 5+ years’ experience in working on agile delivery teams (e.g. with POs, testers, architects) as well as performing testing, debugging, root cause analysis, and authoring technical artifacts/documents/deliverables. - 5+ years’ experience using Git with branching/merging, code reviews, and pull requests. - 3+ years’ experience deploying ServiceNow applications. Requirements - ServiceNow System Administrator Certification. - ServiceNow Certified Developer. - ICAgile Certified or Certified Scrum Master. - ServiceNow Certified System Administrator. - 2+ Implementation Specialist and/or Application Developer Certifications. Benefits - Comprehensive benefits package. - Competitive pay.