• Lead the execution of organizational priorities by translating strategy into clear operational plans, milestones, and performance expectations. • Drive consistent, high-quality execution across teams by establishing and reinforcing strong operational rhythms, tools, and accountability mechanisms. • Ensure day-to-day operations run effectively across functions, proactively identifying and addressing gaps, inefficiencies, or risks. • Monitor progress against key organizational goals and ensure timely course correction when performance is off track, in partnership with the COO. • Partner with department leaders/VPs to coordinate complex, cross-functional initiatives and ensure seamless execution. • Align workflows, timelines, and dependencies across teams to reduce friction and improve collaboration. • Serve as a central point for operational coordination, ensuring that strategic priorities move forward with clarity and cohesion. • Design, implement, and refine operational systems and processes that enable scale, consistency, and efficiency. • Establish and track key performance indicators (KPIs) that measure operational health and progress toward strategic goals.

• Lead the strategy, governance, transformation, and execution of continuous improvement initiatives across the Research & Development (R&D) Quality organization • Drive scalable, efficient, compliant, and data-driven processes that enhance quality oversight across GCP, GLP, GVP and research functions • Lead governance frameworks, strategic project management, and Quality support for business development activities • Develop and execute a multi-year Operational Excellence roadmap aligned to R&D Quality strategy and enterprise priorities • Establish and lead governance processes for the R&D Quality • Drive R&D GXP quality governance models to ensure adequate quality performance and escalation from L2 through L0 • Support Global Quality efforts, representing R&D quality, on quality governance as needed • Drive annual goal setting, portfolio prioritization, budget tracking, and business performance reviews • Identify and lead/monitor cross-functional improvement initiatives across audits/inspections, quality systems, CAPA, supplier quality, and oversight models • Establish project management standards, tools, and governance for strategic Quality initiatives • Lead a portfolio of enterprise and functional projects ensuring scope, timelines, resources, risks, and deliverables are managed • Represent R&D Quality in acquisition assessments, licensing opportunities, and strategic partnerships • Lead Quality due diligence and execute post-close integration plans for acquired assets • In partnership with Global Development, establish KPIs to measure quality performance, efficiency, risk, and project delivery • Build operational excellence and project management capability through coaching, training, and mentoring • Act as a trusted advisor to senior leaders, bringing insights and thought leadership on operational performance • Demonstrate foresight in identifying emerging challenges and opportunities (“looking around corners”).

Transaction Coordinator (100% Remote) Location: US - Remote Job Description At Transactly, now proudly a PLACE-owned company, we’re not just coordinating real estate transactions—we’re elevating the client experience. Through our powerful platforms, and a team of top-performing TCs, we’re setting new standards for professionalism, white-glove service, and technology-powered excellence. We’re actively hiring experienced Transaction Coordinators who are ready to grow with us—by serving PLACE-level agents and teams with unmatched attention, care, and consistency. This is more than a job. It’s a partnership in excellence, where your work is amplified by powerful systems, coaching, and opportunity. What You’ll Do - Deliver white-glove transaction coordination to clients procured by Transactly - Provide listing coordination for high-volume real estate professionals - Operate confidently inside Transactly's tech platform for task management and communication - Maintain transaction records and updates within Brivity, PLACE’s tech platform - Practice proactive, professional communication with clients, agents, and co-op partners - Contribute insights and feedback to improve our platform, service model, and team culture - Step confidently into the ownership mindset—you are a reflection of PLACE values What We’re Looking For - 3+ years of real estate experience as a Transaction Coordinator or licensed real estate agent - Passion for organization, communication, and details - Willingness to learn contracts and compliance from multiple states - Strong working knowledge of residential real estate documents and timelines - Confidence using digital tools, platforms, and systems - Proactive, adaptable, and driven to exceed expectations - A heart for service, and a mind for solutions Tools + Support You’ll Receive - Access to coaching, training, and onboarding to get you ready for PLACE clients - Tech platform access to streamline your daily coordination tasks - Branded materials, tools, and templates to help you deliver with consistency - Back-end billing, client procurement, and support teams to keep you focused on service - Opportunities to grow your file count and elevate your income through excellence Compensation - Independent Contractor (1099) – Pay per file - Errors & Omissions (E&O) Insurance Provided

• Lead, coach, and develop a growing team of User Operations Managers • Own the performance health of your teams, tracking metrics across volume, quality, and productivity • Serve as the primary User Operations representative in cross-functional relationships • Drive the people and performance roadmap for your region • Identify structural gaps and propose solutions in partnership with Support Operations