Role Description We are seeking a Field Technician dedicated to commissioning and quality assurance activities to support installation partners and ensure systems meet all functional, code, and documentation requirements. This role ensures all installed systems are properly programmed, tested, documented, and ready for acceptance. You will validate installation quality, identify deficiencies, and support resolution prior to project closeout. Key Responsibilities - Perform system commissioning, programming verification, and functional testing of fire alarm systems (Edwards/EST preferred) - Execute full device and system-level testing, including network communication and integration points - Conduct quality control inspections to verify installation meets drawings, specifications, and code requirements - Identify, document, and track deficiencies, punch list items, and incomplete work - Work directly with installation contractors to resolve issues and retest systems - Support acceptance testing and AHJ-related coordination as required - Ensure all required documentation is complete (test reports, device lists, as-builts, checklists) - Validate system readiness for project turnover and closeout - Report status, risks, and issues to Project Management - Willingness to travel (80%+ depending on project needs) Qualifications - High school diploma or equivalent - 6+ years’ experience in fire alarm system installations, inspections, and troubleshooting - Valid driver’s license Preferred Qualifications - Experience with major fire alarm manufacturers systems (Edwards systems preferred) - NICET 1 or greater (or working toward certification) - Experience performing fire alarm test and inspections and new system installation commissioning on commercial projects - Strong understanding of codes and testing requirements (NFPA 72 knowledge preferred) - Ability to read and interpret construction drawings, shop drawings, and risers diagrams - Strong troubleshooting and system verification skills - Detail-oriented with a heavy focus on documentation accuracy - Ability to identify installation deficiencies and enforce standards - Strong communication skills - Organized and process-driven Benefits - Individuals may be eligible for an annual performance bonus based on both individual and company’s performance - Competitive benefits package including medical, dental, and vision coverage - Life and disability insurance - Retirement plan - Paid time off (vacation, sick, company holidays) - 401(k) with employer match - EAP assistance - And more

• Perform corrective and preventive maintenance, make improvements, and carry out system upgrades and installations. • Establish and maintain a high level of customer satisfaction. • Respond promptly to customer concerns and resolve issues related to quality assurance and medical safety. • Manage the daily schedule while maintaining accurate and timely communication with customers, dispatchers, managers, and regional and cross-functional teams. • Complete all administrative responsibilities accurately and on time. • Assist the sales team, clinical team, and internal team, including other on-site service representatives, as needed. • Manage inventory, maintain accurate records, and promptly return unused and defective parts. • Promote and sell maintenance contract offerings to customers and assist the sales team in selling maintenance contracts within the assigned territory, as needed.

• Install, support, troubleshoot, repair, and maintain all Intuitive products in assigned territory • Perform maintenance activities including system inspections, preventive maintenance, and software updates • Troubleshoot, diagnose, and repair all Intuitive products and associated equipment • Coordinate and perform system and hardware delivery and installation

• Support the installation, maintenance, and servicing of medical equipment and systems • Assist with the installation and commissioning of medical devices • Support maintenance, repair, and calibration of systems (e.g., imaging, ultrasound, etc.) • Perform troubleshooting and fault analysis under the guidance of experienced technicians • Document service activities and technical work • Support spare parts management and logistics processes • Collaborate with internal teams and assist with on-site customer support • Ensure compliance with quality and safety standards