• The position is responsible for reliable execution, operational support, controlled changes, troubleshooting, and security administration across enterprise and site networks. • Maintain network stability, security posture, and service continuity across firewalls, switching, routing, remote access, wireless, and connected security platforms. • Monitor and support firewalls, switches, routers, VPN connectivity, NAC-related components, wireless infrastructure, and core network security services. • Work assigned incidents, alarms, and service requests within defined SLAs and operating procedures. • Restore service for common failures involving routing, switching, access policies, interfaces, tunnels, wireless connectivity, and device health. • Implement standard and pre-approved changes for firewall rules, NAT objects, security zones, switch ports, VLAN updates, ACLs, routing changes, VPN updates, and device hardening activities. • Administer day-to-day security configurations in line with approved standards and policy. • Support management of perimeter controls, remote access, segmentation controls, and secure connectivity patterns. • Document findings, impact, suspected cause, and actions taken before escalating to L3 engineers, architects, vendors, or telecom providers.

Role Description The Cybersecurity Sr. Sales Specialist is a senior, field-facing cybersecurity leader responsible for driving OEM sales and services-led growth, accelerating deal velocity, and owning complex cybersecurity engagements across assigned enterprise accounts. This role partners closely with Account Executives to lead discovery, architect solutions, scope advisory and implementation services, and guide opportunities from first conversation through close and delivery alignment. This is not a post-sales delivery role and not a transactional overlay. It is a strategic, outcomes-driven position focused on turning customer security challenges into executable roadmaps, scoped services, and platform expansion while owning the Cybersecurity relationships in assigned accounts. - Lead pre-sales cybersecurity engagements across assigned enterprise accounts, aligning solutions to customer risk, business objectives, and security outcomes. - Serve as a primary technical and advisory liaison for customers during the sales cycle, leading discovery, understanding requirements, and guiding solution strategy. - Partner closely with Account Executives and the Practice to design, position, and propose cybersecurity solutions that drive services-led growth and platform expansion. - Architect end-to-end cybersecurity solutions and author Statements of Work (advisory, assessment, and implementation) that clearly define scope, outcomes, and success criteria. - Maintain momentum throughout the sales process by accelerating time from discovery to proposal and removing friction between sales, technical, and delivery teams. - Participate in project kickoffs and remain engaged post-sale to ensure alignment between proposed solutions and delivery execution. - Maintain a strong working knowledge of cybersecurity technologies, architecture, and industry trends, applying insights to customer use cases and recommendations. - Support sales efforts through technical presentations, executive briefings, solution walkthroughs, and proof-of-concept engagements as required. - Collaborate with internal engineering, delivery, and partner teams to ensure proposed solutions align with organizational capabilities and customer expectations. - Build and maintain trusted relationships with customer stakeholders, including security and IT leadership, to support long-term account growth. - Accurately track opportunities, pipeline influence, and activities within CRM systems and support forecasting and reporting requirements. Qualifications - Deep technical expertise in cybersecurity solutions, architecture, and advisory-led engagements. - Proven experience supporting pre-sales, consulting, or technical advisory roles within a VAR, SI, or services-focused organization. - Strong ability to lead customer discovery and translate complex security requirements into clear, actionable solutions and scoped services. - Excellent verbal and written communication skills, with the ability to present to both technical and executive audiences. - Demonstrated ability to build trusted customer and seller relationships and operate effectively in a field-facing role. - Strong analytical, problem-solving, and critical-thinking skills, with a focus on outcomes and execution. - Experience developing proposals, technical documentation, solution designs, and Statements of Work. - High level of organization, accountability, and attention to detail, with the ability to manage multiple opportunities concurrently. - Ability to prioritize work effectively in a fast-paced, deadline-driven environment. - Ethical judgment, professionalism, and sound decision-making in all customer and internal interactions. Requirements - 8+ years of experience in cybersecurity, security architecture, or technical advisory roles. - Experience supporting enterprise or commercial accounts in a pre-sales or consulting capacity. - Strong understanding of modern cybersecurity platforms and architectures. - Proven ability to scope services and communicate technical solutions to executive audiences. - Experience working within a VAR, SI, or consulting organization preferred. Physical Requirements - Prolonged periods of sitting at a desk and working on a computer. - Travel, as required to support customer and business needs. - Field-based role supporting assigned accounts. - Must be able to lift up to 15 pounds at times.

• Monitor and triage alerts across various security tools • Validate alert severity, business impact, affected assets, containment status, and escalation requirements. • Coordinate security events from initial triage through containment, documentation, closure, and post-incident follow-up. • Support daily dashboard review, security ticket queues, alert quality checks, and operational reporting. • Develop, tune, and maintain detection logic in security tools. • Reduce false positives and alert noise by reviewing recurring detections. • Assist with incident response for endpoint, identity, cloud, email, and suspicious activity events. • Support security operations across various Microsoft security tools. • Create and maintain security runbooks and knowledge base articles.

• Write comprehensive articles on a variety of topics including Zero Trust architecture, threat intelligence, cloud security, (CSPM/CWPP), and incident response • Demonstrate the ability to adapt tone and technical depth to speak to diverse audience, from C-suite executives (CISCOs) to hands-on SOC analysts • Have a firm grasp on writing effective, high-CTR titles that resonate with the cybersecurity community and attract high-authority press • Successfully implement feedback from editors and clients to ensure 100% technical accuracy • Deliver content that doesn't just explain "what" a threat is, but provides actionable strategies for improving a client's security posture