• Process insurance referrals and prior authorizations • Verify insurance eligibility and benefits coverage • Answer inbound patient calls professionally and courteously • Conduct outbound patient follow-up and outreach calls • Schedule appointments and manage provider calendars • Provide receptionist and front desk administrative support • Manage incoming and outgoing faxes • Process, upload, and organize patient documents in shared systems • Execute patient outreach and reactivation campaigns • Perform data entry and general administrative support • Manage email communications and maintain inbox organization • Coordinate calendars and scheduling for Dr. Soriano • Handle patient messages and communication requests • Maintain accurate and up-to-date patient records within Athena Health EHR • Support membership management activities • Assist with executive assistant and operational support tasks as assigned

Role Description The Staff Assistant III will support the Aspirion team by handling all administrative responsibilities, including but not limited to submitting required documentation to insurance payers on behalf of the Account Owner to support appeals, reconsiderations, and related claims processes. This role plays a critical role in ensuring timely and accurate submissions to optimize claim resolution and reimbursement. - Prepare, compile, and submit required documentation to insurance payers as directed by the Account Owner - Ensure the accuracy and completeness of all documentation submitted - Notate internal systems and external systems with clear, accurate updates on all submission efforts and statuses - Work closely with account owners to ensure timely processing of accounts - Maintain working knowledge of and adherence to internal and external Process and Protocols - Securely maintain personal credentials (username and password) for internal and external systems - Adhere to HIPAA compliance rules and regulations - Report any violations relating to company policy protocol - Escalate issues (e.g., payer, submission, etc.) to Manager - Consistently demonstrate Aspirion’s values, portraying positive, respectful, and collaborative interpersonal skills Qualifications - Familiarity with insurance payer processes and documentation requirements - Ability to write grammatically correct routine business correspondence - Ability to stay organized with strong focus on attention to detail - Ability to problem-solve, prioritize duties and follow-through completely with assigned tasks - Ability to work in a fast-paced environment while remaining calm and professional - Ability to multi-task, effectively switching between tasks as required - Proficiency in Microsoft Office products including Outlook, Word, and Excel - High School Diploma or equivalent Requirements - Some college coursework in Health/Business Administration preferred - Previous experience with payer documentation guidelines and submission protocol is preferred - Previous experience as a Staff Assistant II preferred Core Expectations - Demonstrate integrity and ethics in day-to-day tasks and decision making - Operate effectively in the environment and the environment of the work group - Maintain a focus on self-development and seek continuous feedback and learning opportunities - Support Compliance Program by adhering to policies and procedures pertaining to HIPAA, GLBA, FCRA, and other laws applicable to business practices - Become familiar with Code of Ethics, attend training as required, notify management when there is a compliance concern or incident - HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations - US remote-based colleagues are not permitted to work from a location outside of the United States, at any time, without prior, written approval Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Disclaimer The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. This position may be required to perform other duties. If such work becomes a permanent and regular part of the job, a new description will be prepared. Aspirion is an Equal Opportunity Employer and does not discriminate on the basis of age, color, disability, ethnicity, marital or family status, national origin, race, religion, sex, sexual orientation, gender identity, military veteran status, or any other characteristic protected by law.

Role Description We are looking for a highly organized and proactive Virtual Assistant to support day-to-day operations and administrative tasks for a US-based client in the bookkeeping/accounting industry. - Provide operations and administrative support - Manage appointments — scheduling, confirmations, rescheduling, and calendar management - Handle social media management and marketing support - Assist with LinkedIn outreach and networking support - Manage outreach via CRM and email - Perform data entry and maintain accurate records - Track KPIs and metrics - Support workflow and task management - Assist with other ad hoc tasks as needed Qualifications - 1+ years of experience as an Admin Assistant for US-based clients - Experience in social media management and marketing support - Familiarity with Canva and AI content tools - Experience with CRM systems and scheduling tools - Strong Excel and Google Sheets skills, including data tracking, reporting, and formulas - Experience with outreach and networking support (preferred) - Background in the accounting/bookkeeping industry (a plus) - Understanding of marketing and audience engagement strategies Requirements - Proactive and organized - Strategic thinker - Reliable and detail-oriented

Role Description This is a fully remote position focused on supporting value-based care programs, primarily for Medicare and Medicare Advantage populations. The role involves: - Conducting chart reviews - Identifying care and quality gaps - Performing outreach activities to support gap closure initiatives A strong emphasis is placed on preventative care, health maintenance, and improving patient outcomes. The position requires an understanding of quality measures and population health management. Position Specifics: - Department: Accountable Care Services - Core Function: Medical Assistant - Schedule: Full-time, 40 Hours/Week - Facility: Springfield – Hollis Building - Clinic Location: REMOTE - Sign On Bonus: $5,000 - Compensation that aligns with your experience INTERNET SPEED REQUIREMENTS: - Download speeds must be at least 20 Mb or higher (100 Mb or higher is preferred) - Upload speeds must be at least 6 Mb or higher (10 Mb or higher is preferred) - Latency/Ping must be under 100 ms (Under 60 ms is preferred) Qualifications - Completion from an accredited Medical Assistant program is required - 1 or more years of Medical Assistant experience may be considered in lieu of completion of program per department discretion Requirements - One year of clinical experience - Preferred - Medical Assistant (MA) Certification/Registration required or must be obtained within 90 days of start date from one of the following credentialing organizations: - Certified MA from American Association of Medical Assistants (AAMA) - Registered MA from American Medical Technologists (AMT) - National Certified Medical Assistant (NCMA) from National Center for Competency Testing (NCCT) - Certified Clinical MA (CCMA) from National Healthcare Association (NHA) - Registered MA from American Allied Health (AAH) - Nationally Registered CMA (NRCMA) from National Association for Health Professionals (NAHP) - Clinical Medical Assistant Certification (CMAC) or Medical Assistant Certification (MAC) from American Medical Certification Association (AMCA) - Podiatric MA Certified (PMAC) from American Podiatric Medical Association (APMA) - Certified Ophthalmic Assistant (COA) from International Joint Commission on Allied Personnel in Ophthalmology (IJCAHPO) - Certified Clinical MA (CCMA) from National Performance Specialists (NPS) - Basic Life Support Certification (BLS) is required within 60 days of hire Benefits - Comprehensive and affordable health coverage includes medical, prescription, dental and vision coverage for full-time and part-time colleagues - Paid Time Off (PTO) combines vacation, sick, and personal days into one balance - Retirement benefits including HSHS contributions - Education Assistance benefits include up to $5,250 of educational assistance each calendar year and tuition discounts to select colleges with no waiting period - Adoption Assistance provides financial support up to $7,500 for colleagues growing their families through adoption - Other benefits include wellness program with incentives, employer-paid life insurance, short-term and long-term disability coverage, flexible spending accounts, employee assistance program, ID theft coverage, colleague rewards and recognition program, discount program, and more