Crükus Virtual Staffing

• Manage daily operations, internal projects, deadlines, and team deliverables. • Maintain project boards, SOPs, and operational systems to improve efficiency. • Support team accountability through meetings, follow-ups, and task tracking. • Assist with client onboarding/offboarding, scheduling, calendar management, inbox, and Slack coordination. • Track KPIs, team performance, and operational metrics. • Identify process improvements and automation opportunities. • Support social media management, including Canva designs (around 20 posts/month), captions, scheduling, and blog uploads through WordPress. • Provide LinkedIn, networking, outreach, and CRM support. • Maintain accurate CRM records, manage follow-ups, and support lead nurturing. • Handle additional administrative tasks as needed.

• CRM Management via HubSpot • Review HubSpot automations • Organize workflows and system setup • Handle internal communication and coordination inside HubSpot • Provide administrative assistant support • Manage and organize documents • Schedule Zoom meetings and take notes • Coordinate with clients professionally • Provide basic social media support • Use Google and Microsoft 365 tools as needed

Role Description We are looking for a highly organized and proactive Virtual Assistant to support day-to-day operations and administrative tasks for a US-based client in the bookkeeping/accounting industry. - Provide operations and administrative support - Manage appointments — scheduling, confirmations, rescheduling, and calendar management - Handle social media management and marketing support - Assist with LinkedIn outreach and networking support - Manage outreach via CRM and email - Perform data entry and maintain accurate records - Track KPIs and metrics - Support workflow and task management - Assist with other ad hoc tasks as needed Qualifications - 1+ years of experience as an Admin Assistant for US-based clients - Experience in social media management and marketing support - Familiarity with Canva and AI content tools - Experience with CRM systems and scheduling tools - Strong Excel and Google Sheets skills, including data tracking, reporting, and formulas - Experience with outreach and networking support (preferred) - Background in the accounting/bookkeeping industry (a plus) - Understanding of marketing and audience engagement strategies Requirements - Proactive and organized - Strategic thinker - Reliable and detail-oriented

• Identify which customers require follow-up. • Send scripted follow-up emails. • Respond to payment-related inquiries. • Research invoice discrepancies and payment history. • Verify ACH payments, checks, and payment status. • Track purchase orders (POs). • Navigate and update CRM records. • Research payment history. • Track invoice status. • Maintain accurate notes and documentation. • Assist with other AdHoc tasks as needed.

• Edit and optimize TikTok videos using CapCut, Adobe Premiere Pro, and TikTok’s native tools. • Work efficiently to manage multiple projects and meet deadlines. • Create graphics using Canva to enhance videos. • Collaborate with the team and client on video content and design. • Edit videos on mobile devices when necessary.