• The AR Manager serves as an organizational leader of the Accounts Receivable function • Oversee the processing of invoicing customers and driving collections organizational collections policies • Manage a team of Account Receivable Associates • Drive accuracy and efficiency within your team • Solve job level collections and invoicing issues • Ensure timely invoicing of completed jobs and hold tension on draw schedules • Build relationships with office management • Manage internal controls regarding invoicing and reduce Net WIP • Lead team of associates through excellent coaching and mentorship • Work with customers, adjusters and team members to drive best in class collections • Audit unusual invoicing requests and ensure strong customer experience • Drive transactional processing efficiency to reduce cost per transaction • Develop compensation plan for collections focused associates • Assist with cash forecast inputs based on expected incoming payments • Organizational reporting and management of key metrics • Manage the aging of receivables through collaboration to reduce DSO

• Manage the cash application of customer invoicing • Facilitate account reconciliations • Assist with month-end close activities • Apply customer payments (ACH, wire, check, and lockbox) to customer accounts • Perform daily cash application and reconcile bank activity • Monitor accounts receivable aging and follow up on outstanding balances • Maintain accurate customer account records and resolve billing discrepancies • Support audit requests by providing AR documentation and schedules • Coordinate with sales, customer service, and other internal teams to resolve payment issues • Maintain compliance with internal controls and accounting policies • Assist with ad hoc reporting and special projects as needed

Role Description With minimal supervision in a distributed workforce environment, provide Accounts Receivable and Collections services to customers for all Lines of Business supported. This includes mid to large-market customers and/or strategic relationships with added degrees of complexity. Act as expert advisor on Accounts Receivable and Collections services and provide support on client servicing and financial operations related items, including: - Account reconciliation - Collections - Analysis - Problem resolution Act as primary point of contact for billing and collection inquiries from internal and external business partners. Research and resolve a variety of complex internal and external inquiries. Efficiently and accurately perform moderate to complex Accounts Receivable activities including but not limited to: - Billing - Cash application - Reconciliation - Customer research - Exception activities for all lines of business supported Create, review, and recommend necessary documents to generate customer billing. Provide accurate and complete information to business partners and customers and assist them in understanding the billing and collection process. Use a data-driven approach in resolving billing disputes and payment issues through the analysis and review of information, providing alternate solutions. Resolve outstanding aging balances for accounts, using knowledge of business systems and their relationship to billing and collections. Execute internal and external collection activities to maximize cash flow and ensure compliance with company policy, procedures, and financial controls. Recommend billing adjustments, write-offs, and customer refunds to management, ensuring documentation is prepared for review and approval. Prepare timely and accurate billing and reconciliation reports as needed. Identify at-risk customers based on established triggers. Coordinate with customers, Sales, Management, and other key business partners to problem solve issues impacting billing and receivables strategies. Analyze customer requirements, provide education on capabilities, and in collaboration with account team, provide recommendations for structure, membership, and billing to support complex requirements and performance standards. Identify, document, and track trends that may be symptomatic of larger system or process issues; escalate to the appropriate contacts and work with leadership to develop solutions. Comply with and maintain data integrity of confidential information, security policies, company policies, internal controls, and procedures. Help onboard and mentor new teammates and flex as needed, to support the business need. Qualifications - Two to four years of Account Service or Banking/Accounts Receivable experience or equivalent experience demonstrating the ability to build effective relationships and resolve a variety of issues. - Bachelor’s degree in Accounting, Finance, or related field preferred. - One year of experience working in an ERP-based Accounts Receivable environment preferred. - Active Accounts Receivable Specialist Certification preferred. - Solid understanding of basic accounting principles, familiarity with SAP preferred. - Strong problem-solving skills, basic accounting principles knowledge, documentation skills, research and resolution skills, data analysis, and multi-tasking skills. - Critical thinking and analytical, with a solution-oriented approach to work. - Ability to perform detailed work with numerical data, analyze data, oversee assigned tasks and projects, make informed decisions, and meet tight deadlines. - Excellent communication and interpersonal skills to effectively communicate with internal and external business partners. - Proficient in MS Office applications and using data to provide reports that are clear, complete, and understood by both finance and operations audiences. - Must be available to work within the full range of division hours of operation. - Clean credit history as reported by credit report. Benefits - Compensation range for the role is listed below. - Applicable salary ranges may differ across markets. - Actual pay will be determined based on experience and other job-related factors permitted by law. - This role may include eligible bonuses and commissions. - Salary Ranges: $17.85 - $28.88 Company Description - VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. - We maintain a drug-free workplace and perform pre-employment substance abuse testing. - Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws. - VSP Vision collects many different types of personal information, including protected health information, about our audiences, including members, doctors, clients, brokers, business partners, and employees.

Role Description This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home. Serves as the overall account lead (single point of contact) for numerous, large named accounts in an assigned country, geographic territory and/or industry; understands a client’s key business and IT challenges and requirements and is focused on driving value for the client, while maximizing revenue and margin for the company. Specializes in a value or volume specialty (computers, servers, storage, services, printers) with focus on growing the base business, complex solutions, and new business opportunities. Accounts may be managed remotely. Is supported primarily by presales and inside sales resources. These jobs focus on selling to customers, typically through work that occurs outside HPE offices. - Builds growth opportunities using the account planning process; actively manages planning process through scheduled reviews and updates. - Extensive time working with and leveraging external partners to deliver solution sale. - Significant percentage of time spent directly with customer; interfaces with all levels, including highest within customer organization; highly diverse set of functions and buyers; focus in on management level. - Develops business plan in conjunction with customer. - Applies consultative-selling techniques to identify and advance opportunities that result in ongoing profitable revenue growth for the company. - Maintains high-level of customer loyalty and builds trust and integrity, as indicated in company conducted surveys and reports. - Responsible for achieving/managing quarterly, half yearly, annual quota and/or margin. - Enters all opportunities in pipeline tool and updates them weekly. Recommends and Implements industry leading Pipeline management practices. - Ability to implement margin recovery activities/strategies. - Acts as a first interface for international accounts in collaboration with members of global business teams, and local teams. - Identifies customer requirements, matches with company capabilities and chooses the respective company supply chain accordingly (Volume Direct or Indirect). Qualifications - University or Bachelor's degree. - Detailed knowledge of key customer types or customers on given products. - Viewed as expert in company; sought out by other Sales Representatives and/or first level managers for input. - Typically 8-12 years of experience as referenced above. - Industry experience required. - Experience in product specialty (computers, printers, servers, storage). Requirements - Has good leadership skills and cross functional expertise. - Must have good time management skills. - Broad understanding of the customer's needs; applies standard as well as creative solutions to meet those needs; particularly considering the specific industry/market. - Ability to coordinate multiple internal and external partners on multiple levels to deliver appropriate solution sale. - Hi level customer management relationship building, working at management and executive level in lines of business. - Partner organization intelligence aligned with partner management skills. - Advanced sales negotiation, and deal closing skills. - Identifies and effectively leads the account resources to ensure coordinated, efficient, account management, and accountability for achieving business results. - Expertise in managing end-to-end sales processes in large deals. - Relevant knowledge of client's industry; keeps abreast of trends and lead discussions with IT on strategic directions and linking discussions. - Knowledge of the company's breadth of solutions and engages specialist resources as needed. - Ability to understand the customer's business issues and translate to the company's solutions. - Ability to prioritize and drive strategic sales activity on a complex solution basis. - Excels in competitive selling skills. - Sells across platform and specialty. Benefits - Health & Wellbeing: We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. - Personal & Professional Development: We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. - Unconditional Inclusion: We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.