Role Description Infingame is extending an invitation to accomplished professionals to become an integral part of our dynamic company as a Middle/Senior Account Manager. We are on the lookout for motivated individuals ready to join our team. Your contribution will be instrumental in delivering our top-notch products and services, collaborating with some of the most professional minds in the industry, and driving your continued growth and development. Your future responsibilities: - Own a portfolio of operator accounts & develop trustful and warm long-term relationships with our Customers to positively impact their loyalty and revenue growth, be a trusted partner for Customers. - Monitor performance KPIs (retention, GGR, marginality, NPS etc.) and act on opportunities for growth. - Coordinate with technical, marketing, and product teams to support clients. - Be the client’s voice inside the company, and our voice outside it. - Assist in integration journeys and proactively resolve issues and mitigate risks. - Identify & pursue upsell opportunities (e.g., new providers, features, tools, promo). - Provide data-driven insights to clients to improve their business outcomes. - Align key stakeholders & Team around outcomes. Qualifications - 1+ year of experience in Account Management in the iGaming industry. - Strong understanding of iGaming KPIs and monetization models. - Client-focused, organized, and persuasive. - Confident working with CRM tools, dashboards, and performance data. - Experience in working with budgets, marginality, contracts, and invoices. - Fluent English and Portuguese. - Ability to go on business trips. Benefits - Health Insurance: We care about the well-being of our team members and offer comprehensive insurance coverage for both domestic and international needs. - Corporate English Classes: We believe in enhancing your communication skills. Take advantage of our corporate English classes to further develop your language proficiency. - Flexible schedule: You will have the opportunity to choose where you want to work — at one of our comfortable offices or home. We ensure comprehensive company-paid 21 paid days off during the year; unlimited sick leaves, and you can request an unpaid leave of absence. - Commitment to professional growth: We offer a tailored growth plan for each employee, meticulously crafted to align with your unique strengths, areas for development, and aspirations for career excellence.

• Meet monthly, quarterly and annual sales quotas. • Create primary market demand for FUJIFILM Sonosite products. • Provide useful insights into how customers use our products. • Guide the company on maximizing the delivery of value and eliminating wasteful activities. • Promote, demonstrate and sell FUJIFILM Sonosite hand-carried ultrasound systems. • Manage relationships with key physicians and institutions within the territory. • Follow-up all sales leads provided for given territory. • Actively manage new and existing client relationships via CRM tool. • Maintain all sales records and comply with expense budgets. • Manage inventory and all other company property per company policies.

• Serve as the primary relationship owner for a portfolio(100-200 clients) of licensed cannabis businesses, including cultivators, manufacturers, distributors, retailers, and ancillary operators. • Build and maintain long-term client relationships through regular communication, account reviews, and strategic consultations. • Act as a trusted advisor, identifying client needs and recommending appropriate banking and payment solutions. • Manage client inquiries, escalations, and service requests while ensuring timely resolution. • Coordinate with internal teams including Compliance, Operations, Product, and Sales to deliver a high-quality client experience. • Conduct periodic business reviews to assess client satisfaction, operational changes, and opportunities for growth. • Ensure client activities align with applicable cannabis banking regulations, Bank Secrecy Act (BSA) requirements, Anti-Money Laundering (AML) policies, Know Your Customer (KYC) standards, and state cannabis regulations. • Maintain awareness of evolving cannabis regulatory requirements and communicate relevant changes to clients. • Identify opportunities to deepen client relationships and expand adoption of Dama Financial products and services. • Support client retention initiatives and contribute to portfolio growth objectives. • Monitor industry trends, market developments, and competitive activity within the cannabis and financial services sectors. • Participate in industry events, trade shows, and networking opportunities to strengthen client relationships and support business development efforts.

• Identify perspective accounts for branded food service, C&U, Health, Corp Dining • Design and implement a Strategic Sales Plan outlining a methodical approach for calling on prospective accounts. • Ability to identify and recruit key accounts • Negotiate contracts, establish pricing and terms • Develop strategies for market penetration and competitive positioning • Ability to travel and conduct sample cuttings and attend trade shows • Hire and manage broker networks • Work both remotely and in the field doing ride-alongs with broker partners and food service sales reps. as needed • Other duties as assigned or necessary