• Lead and code with the team • Lead the cultural and technical shift toward treating reliability as a product feature • Move the org away from reactive "ops" work toward building durable platforms and self-healing systems • Possess elite Incident Commander skills while not expected to be in the daily on-call rotation, stepping in during high-stakes outages to bring calm and clarity, and use those experiences to architect systems that ensure those incidents never happen again • Define the "Golden Paths" for our Cloud migration, ensuring that as Docusign scales globally, our architecture remains "Multi-Active" and impervious to regional cloud failures • Challenge the status quo, mentoring Senior and Staff SREs to think like software architects • Advocate for "Error Budgets" that have real teeth, influencing product roadmaps to prioritize long-term stability

• Leading the design and evolution of critical, large-scale systems and platform architectures that underpin key business capabilities and define the long-term technical foundation of the company. • Defining and driving the strategic adoption and application of AI-assisted development practices and AI-enabled system capabilities at a company-wide level, identifying where AI creates transformational leverage and connecting those capabilities directly to engineering effectiveness, product innovation, and long-term business outcomes. • Defining and driving company-wide technical strategy and architecture, aligning long-term engineering direction with business objectives and multi-year product goals. • Identifying and driving long-term technical investments and architectural initiatives that shape the future of the platform. • Establishing architectural principles, standards, and best practices to ensure consistency, scalability, and maintainability across the organization. • Influencing executive, product, and engineering leadership to align on technical direction, trade-offs, and strategic priorities. • Driving alignment across multiple organizations and teams to ensure cohesive system design and execution. • Operating in highly ambiguous and complex problem spaces, defining strategy, direction, and execution paths at company scale. • Leading high-impact, cross-organizational initiatives that span multiple systems, domains, or business units. • Identifying, communicating, and mitigating systemic technical risks across the organization. • Defining the company-wide strategy for resolving technical debt and evolving legacy systems, including establishing architectural investment roadmaps, prioritizing re-platforming initiatives, and driving organizational alignment on long-term modernization efforts. • Advancing system reliability, scalability, and performance through improvements in architecture, observability, and operational maturity at company scale. • Driving the development and adoption of platform capabilities, shared services, and architectural patterns that improve consistency and productivity across teams. • Acting as a force multiplier by mentoring senior, staff, and senior staff engineers and enabling organizations to operate more effectively and independently. • Promoting a culture of engineering excellence by setting and reinforcing high standards for system design, code quality, and operational practices. • Contributing to technical due diligence and evaluation of strategic initiatives, architectural investments, and external partnerships.

• Ship fullstack features in C# .NET and React that users adopt and rely on; • Turn product and design intent into working solutions that solve the actual customer problem, with a real say in what gets built; • Deliver data models and queries (primarily PostgreSQL) that stay fast and reliable as the product scales; • Shape architecture, standards, and technical direction that make the team faster and the codebase healthier over time; • Catch issues before they ship through reviews and testing, so quality holds without slowing delivery; • Use AI tools to work faster and smarter, from writing and reviewing code to problem-solving and shipping.

• Contribute to and review the creation of designs for production software to provide input on functional requirements, product designs, schedules, or potential problems, utilizing Oracle, MySQL, Mainframes, HOGAN, Rest Assured, React and Angular. • Perform software testing tasks and focus on the testability, robustness, and performance of production software. • Serve as a test professional with advanced programming skills who can create automation testing tools and frameworks to assist the manual testing process. • Attend all Sprint Ceremonies as part of Agile work environment and perform test execution support for successful delivery. • Design and develop test scripts using Python for API and deliver continuous execution/continuous delivery. • Design and implement automation testing framework using Python. • Build Front end Automation scripts using Python and execute it as part of release validation. • Build desktop application-based automation scripts using UIPath Robotic Process Automation tool. • Execute SQL to view data transaction and as part of data validation. • Implement test automation strategy and execute automation during releases. • Execute Automation scripts to check test environment stability and report the status in Allure format. • Document test procedures to ensure replicability and compliance with standards. • Maintain and track all System and end to end testing defects in JIRA and Azure. • Review and approve System, Enterprise, End to End Test cases for API, UI and Desktop applications. • Execute web services testing using ARC and Postman tools. • Extensive experience in SOA testing, SOAP UI and Selenium automation using Java Hybrid framework. • Proven test execution of Automation scripts using BDD, Cucumber, TestNG, Maven and Jenkins. • Experienced with mentoring team members for payments knowledge and Business / Testing process. • Prepare test closure report for every release and RCA document for production defects, if any. • Create and Maintain Weekly status report, Release versions, and Automation metrics. • Maintain Regression tracker for UI. • Service and Test data for successful regression testing. • Use Jenkins for Continuous Execution and bitbucket for version control management for Automation scripts. • Support production deployments and monitor production environment on day-to-day basis. • Validate the production environment after every release using Functional and Automation scripts.