Role Description We are building the next generation of AI-Native operations experiences for credit and fraud teams. As the Sr. Product Manager for Credit, Fraud and Identity, you will own the strategic vision, discovery process, roadmap definition, and end-to-end delivery of AI-powered agents and case management workflows across our Phoenix-based squad and global co-development partners. This is a high-ownership, high-ambiguity role for a PM who is as comfortable shaping AI capabilities alongside Engineering teams as they are aligning senior stakeholders across time zones. You will translate complex credit and fraud operations needs into AI-native, scalable experiences that improve analyst speed, decision accuracy, and auditability – starting from an MVP and evolving with real operational feedback. Your Mission - Lead the discovery and planning for AI-Native credit and fraud Operations AI Agents. - These agents will be part of Case Management experiences that consolidate relevant information, reduce manual work, and increase the speed, accuracy, and explainability of credit decisions and fraud investigations. This is a remote position. You will report to the Senior Director of Product Management. You will have opportunity to: - Define and lead the product vision, roadmap, and delivery for AI-powered credit, fraud, identity, and case management experiences. - Lead product discovery to identify operational pain points, user needs, and opportunities to improve decision speed, accuracy, and auditability. - Manage product backlogs, priorities, and sprint goals in partnership with Design, Engineering, and technical leadership. - Coordinate product development across global teams to align team goals, technical dependencies, and user experience standards. - Facilitate discussions and workshops across teams. - Partner with Engineering and ML teams to design AI agents, prompts, retrieval approaches, and workflow automation solutions. - Define success metrics, evaluation frameworks, guardrails, and human review processes for AI features in regulated environments. - Evaluate AI platform and architecture options based on cost, performance, governance, and value. Qualifications - 4+ years of Product Management experience in financial services, FinTech, insurtech, or other regulated industries. - Experience leading product discovery activities, including user research, journey mapping, hypothesis validation, and roadmap development. - Experience defining and iterating AI-powered product features, including prompts, agents, workflow automation, and evaluation frameworks. - Experience managing Agile product development, including backlog prioritization, sprint planning, and delivery. - Experience translating complex operational processes into product requirements, user flows, and prioritized plans. - Experience working with senior business, technical, and executive partners across distributed teams. - Knowledge of credit, fraud, identity verification, KYC, AML, underwriting, or related operational workflows. - Experience with AI platforms, API-based products, governance requirements, and audit-focused environments; familiarity with Jira and Confluence preferred. Benefits - Great compensation package and bonus plan. - Core benefits including medical, dental, vision, and matching 401K. - Flexible work environment, ability to work remote, hybrid or in-office. - Flexible time off including volunteer time off, vacation, sick and 12-paid holidays. - Explore all our exciting benefits here: https://myexperianbenefits.com/

Role Description Farmers Insurance is seeking a Mail & Messaging, Identity, Security & Compliance Product Owner to lead the strategy, roadmap, and delivery of critical enterprise services across messaging, identity, collaboration, and compliance. This role within the Collaboration Platform Engineering (CPE) team is responsible for ensuring resilient, secure, and compliant capabilities spanning Microsoft 365 Exchange Online, Microsoft Teams, Microsoft Entra ID, eDiscovery, legal hold, SMTP relay, and Proofpoint mail security. The ideal candidate is a seasoned product leader with deep hands-on expertise in mail flow, Teams collaboration, identity, compliance, and security controls, strong command of SAFe Agile delivery practices, and proven experience balancing platform reliability, risk management, and business enablement. You will serve as the voice of the customer, drive platform modernization and governance, and own the product strategy for enterprise mail, collaboration, identity, and compliance services. Responsibilities - Product Strategy & Roadmap: - Own the end-to-end product vision, strategy, and roadmap for enterprise messaging, identity, and compliance services, including Exchange Online, Entra ID, SMTP relay, mail routing, Proofpoint, eDiscovery, and legal hold capabilities. - Define and manage the Agile Release Train (ART) roadmap for mail, identity, and compliance value streams, ensuring alignment with enterprise business priorities, regulatory obligations, and cyber risk reduction goals. - Develop and maintain Lean Business Cases for epics and features related to service resiliency, platform modernization, compliance readiness, and security enhancements in partnership with Architecture, Security, and Portfolio leadership. - Operate as a senior Product Owner within the SAFe Agile framework, guiding teams through PI Planning, backlog refinement, System Demos, and Inspect & Adapt ceremonies. - Messaging, Identity & Mail Security: - Serve as the enterprise subject matter expert for Exchange Online mail flow, transport rules, connectors, SMTP relay, shared mailboxes, distribution lists, Microsoft Teams administration, and integrated collaboration services. - Own the product strategy and lifecycle for Microsoft Entra ID capabilities relevant to messaging, Teams, and access, including identity integration, authentication dependencies, directory-driven access, and lifecycle controls. - Compliance, eDiscovery & Legal Hold: - Lead product ownership for Microsoft Purview eDiscovery and legal hold capabilities, including case workflows, preservation strategies, role-based access alignment, and operational readiness. - Define governance standards and support models for legal hold, retention, inactive mailbox handling, and defensible data preservation in partnership with Legal, Records Management, Privacy, and Security stakeholders. - Business Value Realization & Metrics: - Define, track, and report KPIs and service health metrics for messaging, identity, and compliance platforms, including service availability, mail flow reliability, security posture, incident trends, and operational efficiency. - Produce executive-level updates, QBRs, and PI Planning materials that clearly communicate roadmap status, platform risk, key dependencies, and business impact to senior leadership. - Change Management & Adoption: - Design and execute change management, communication, and operational readiness plans for messaging, identity, and compliance platform changes, including service introductions, migrations, control changes, and deprecations. - Stakeholder Engagement & Cross-Functional Leadership: - Build and maintain trusted relationships with leaders across Infrastructure, Security, Legal, Privacy, Records Management, Risk, Audit, and business operations. Qualifications - 7+ years of product ownership, product management, or equivalent platform leadership experience, with significant responsibility for enterprise messaging, collaboration, identity, security, or compliance services. - SAFe Agile certification (SAFe PM/PO, SAFe Agilist, or equivalent) with demonstrated experience operating within a scaled agile environment. - Deep, hands-on expertise with Microsoft 365 Exchange Online, including mail flow, connectors, transport rules, shared mailboxes, distribution groups, SMTP relay, and service troubleshooting. - Strong working knowledge of Microsoft Teams, including collaboration governance, policy management, meeting and messaging controls, and integration points across Microsoft 365. - In-depth experience with Microsoft Entra ID, including directory services, identity lifecycle dependencies, access governance concepts, and integration with Microsoft 365 workloads. - Strong experience with Microsoft Purview eDiscovery, legal hold, retention, and compliance operations, including collaboration with Legal and Security teams on defensible preservation and case support. - Experience managing or partnering on Proofpoint mail security capabilities, including mail routing, filtering, connector integration, and operational governance. - Proven track record of translating complex operational, risk, and compliance requirements into prioritized roadmaps, features, KPIs, and executive communications. Benefits - Competitive salary and performance-based bonuses - Comprehensive benefits package - Career development and training opportunities - Dynamic and inclusive work culture within a globally renowned group - Private Health and Dental Insurance - Pension Plan - Meals tickets - Life Insurance

Role Description The Product Builder brings clarity to complex problems and speed to execution. You serve as the single source of truth for your Scrum team, translating customer needs and technical constraints into clear, testable work that moves efficiently from concept to validated solution. You operate at the intersection of product, engineering, and customer value. You actively leverage AI tools to enhance thinking, accelerate prototyping, and reduce friction across teams. AI is used to amplify judgment, not replace it. You operate differently from a traditional Product Owner. AI is embedded in your daily execution, shaping how you think, explore, and deliver work. You bring stronger technical fluency, allowing you to effectively evaluate feasibility and collaborate deeply with engineering. You move quickly from concept to validated solution through rapid prototyping and experimentation, while maintaining a high bar for backlog readiness, solution quality, and delivery outcomes. Qualifications - Proven experience in a Product Owner, Product Manager, or similar product delivery role in an agile environment. - Strong ability to translate customer needs and system constraints into clear, testable user stories. - Demonstrated technical fluency, including familiarity with APIs, system architecture, and modern software development practices. - Working knowledge of JavaScript, with the ability to read and understand code and collaborate effectively with engineers. A background in software development or a transition from engineering into product management is strongly preferred. - Experience using AI tools such as ChatGPT, Cursor, or GitHub Copilot to improve productivity, clarity, and technical validation. - Strong analytical and problem-solving skills, with a bias toward action and measurable outcomes. - Excellent communication skills across technical and non-technical audiences. Requirements - Success in this role is defined by consistent delivery of high-quality, validated outcomes with speed and predictability. - Maintain a continuously ready backlog with at least two iterations of refined, testable stories. - Reduce ambiguity and cycle time by validating ideas early through prototypes and technical exploration. - Drive efficient sprint execution with high-quality outputs that meet Definition of Done. - Ensure delivered solutions work in real customer workflows, not just in theory. - Build strong alignment across product, engineering, and stakeholders through clear communication and shared context. Benefits - Reduce cycle time without increasing rework. - Validate ideas early through rapid prototyping and technical exploration. - Anticipate questions and resolve ambiguity before it impacts delivery. - Combine strong product judgment with technical curiosity. - Use AI tools to improve clarity, speed, and quality of execution. - Strengthen team capability rather than creating dependency. How You Work - Use AI tools as thinking partners, not shortcuts. - Leverage tools like ChatGPT to refine thinking, structure work, and validate ideas. - Use tools such as Cursor to stay close to code, APIs, and system behavior. - Move fluidly between customer language and system language. - Focus on prioritization, problem-solving, and execution over mechanical work. Who You Are - Ensures Accountability: You hold yourself and others accountable to meet commitments. - Manages Complexity: You make sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. - Decision Quality: You make good and timely decisions that keep the organization moving forward. - Tech Savvy: You anticipate and adopt innovations in business-building digital and technology applications. - Drives Results: You consistently achieve results, even under tough circumstances. All Company Core Competencies - Customer Focus: You build strong customer relationships and deliver customer-centric solutions. - Cultivates Innovation: You create new and better ways for the organization to be successful. - Collaborates: You build partnerships and work collaboratively with others to meet shared objectives. - Instills Trust: You gain the confidence and trust of others through honesty, integrity, and authenticity. - Self-Development: You actively seek new ways to grow and be challenged using both formal and informal development channels.

Role Description We’re looking for a Product Manager to lead the evolution of how businesses automate Accounts Payable and turn financial data into actionable insights. In this role, you won’t just ship features—you’ll define and drive the “Data to Insight” journey for our customers. You’ll sit at the center of Product, Engineering, Sales, and Customer Success, shaping a product that integrates deeply within the ERP ecosystem. We’re especially excited about candidates who bring an AI-native mindset and are eager to apply emerging technologies like LLMs and automation to modernize finance workflows. This is a high-impact, highly visible Individual Contributor role. You’ll own outcomes end-to-end, operate close to the details, and influence teams across the organization to deliver meaningful results. What You'll Do - End-to-End Product Ownership: Act as the primary owner of the product lifecycle. You set the direction, write the PRDs, define the acceptance criteria, and groom the backlog with precision. - Deep Customer Discovery: Personally conduct user interviews and shadow finance teams. You are on the front lines, deeply understanding the daily pain points of AP clerks, Controllers, and CFOs. - Influence Without Authority: Lead cross-functional pods (Engineering, Design, PMM) by context and conviction. You align disparate teams around a unified sprint goal and ensure high-quality shipping. - Data & Analytics Harvesting: Dive directly into product analytics and usage data. You don't wait for a report; you find the answers yourself to inform your next iteration. - Go-to-Market Enablement: Get your hands dirty in the GTM motion. Partner closely with Sales and Customer Success to build enablement materials, lead beta programs, and ensure the market understands the "why" behind every release. Qualifications - 5+ years of Product Management experience in B2B SaaS, FinTech, or enterprise software - Bachelor’s degree in Business, Finance, Computer Science, Engineering, or a related field required - Experience delivering complex, high-impact products from concept to launch - Strong understanding of finance operations, especially Accounts Payable, financial controls, or reporting - Familiarity with ERP systems (e.g., NetSuite or similar platforms) and how financial data flows through them - Comfort operating as a senior Individual Contributor, owning your roadmap and driving execution independently - Experience or strong interest in applying AI/ML and automation to real-world business problems - Ability to engage with engineering on technical concepts like APIs, system architecture, and data models - Excellent communication skills, with the ability to clearly explain complex ideas to both technical and non-technical audiences Benefits - High-velocity, fully remote, global team environment - Autonomy as a standard, not just a perk - High-trust flexibility without micro-management - Benefits designed to support life beyond the screen Company Description Zone & Company Software Consulting LLC (“Zone”) is the ERP-native AI platform for financial operations, purpose-built for organizations running on Oracle NetSuite. We are redefining how finance teams operate by delivering an AI-powered system that automates, connects, and scales financial workflows directly within the ERP. As the AI operating system for finance teams in NetSuite, Zone enables more than 4,500 customers worldwide to run smarter, faster, and with greater accuracy. Our platform spans the full financial lifecycle, including Quote-to-Cash, Procure-to-Pay, Treasury, Payroll Management, and Record-to-Report, eliminating manual processes and unlocking real-time financial intelligence. By embedding intelligence directly into NetSuite, Zone helps finance teams move beyond reactive work to proactive, strategic impact.