Role Description The Associate Project Manager supports Fahe’s grant-funded and consulting projects by coordinating activities, ensuring compliance, and maintaining accurate program documentation. This position serves as a point of contact for Members, partners, and clients—supporting outreach, intake, and project administration that advances Fahe’s mission to strengthen communities across Appalachia. The Projects Team works with a diverse range of clients including Fahe Members, local governments, nonprofits, and community organizations, and offers a range of services from comprehensive project management to discrete project activities such as Environmental Reviews and tailored technical assistance. Projects vary widely and the team prioritizes working with each client to meet their specific needs. Past project examples include: - Administering CDBG-RHP funds for housing development and rehabilitation serving individuals in substance use disorder recovery. - Preparing and managing applications for state funding opportunities. - Supporting local governments with strategic planning for infrastructure initiatives such as water and sewer expansion. The Associate Project Manager will work in collaboration with Project Managers and the Director of Projects on a variety of projects, providing task, logistics, and compliance/documentation support to the team and to clients. Qualifications - High School Diploma or equivalent required. - Associate’s or Bachelor’s degree in a related field preferred. - 1–3 years of related experience in project coordination, grant administration, case management, or nonprofit program support preferred. - Experience with federally or state-funded programs (e.g., CDBG, FEMA, HUD) preferred. - Strong organizational and task management abilities. - Excellent written and verbal communication skills. - Proficient in Salesforce or similar CRM systems. - Ability to build and maintain positive relationships with diverse stakeholders. - Detail-oriented with strong problem-solving and analytical skills. - Service-oriented, adaptable, and team-focused. Requirements - Driver’s License preferred. - Primarily a sedentary role, requiring extensive use of a computer. - Ability to lift up to 10 pounds occasionally. - Travel of up to 20% of time. Benefits - Competitive benefits package including comprehensive health coverage. - Generous 401(k) match. - Robust paid time off program to support work-life balance.

• Lead end-to-end delivery of enterprise, IT, operational, and business projects. • Develop and manage project charters, schedules, budgets, resource plans, risks, and governance documentation. • Establish project objectives, scope, success criteria, and measurable business outcomes. • Influence cross-functional teams and stakeholders without direct authority to drive accountability, remove obstacles, and maintain progress toward agreed outcomes. • Ensure projects are delivered on time, within budget, aligned with strategic priorities, and with minimal disruption of operations. • Facilitate cross-functional collaboration across Operations, IT, Finance, HR, Legal, Security, Procurement, and other business functions. • Lead project planning, working sessions, and governance reviews to confirm scope, decisions, risks, dependencies, and next steps. • Build and maintain strong stakeholder relationships, align expectations, communicate progress clearly, and escalate decisions or issues with recommended options. • Drive execution across cross-functional workstreams by clarifying ownership, managing dependencies, and ensuring milestones, deliverables, and decisions stay on track. • Partner with business stakeholders to prepare teams for operational, process, or system changes and support successful adoption of project outcomes. • Develop and execute communication, transition, and business readiness plans to support implementation and long-term sustainability. • Ensure projects are transitioned effectively to business owners, including documentation, training, and accountability for ongoing ownership. • Proactively identify, assess, and mitigate project risks and issues.

• Plan and monitor the project schedule and overall project plan; • Prepare and track project status reports and the project risk plan; • Oversee Salesforce workstreams, integrations, data migration, testing, and deployment; • Monitor dependencies with internal teams, vendors, and partners; • Support project governance rituals and executive communication; • Contribute to change control and follow-up on deliverables; • Ensure adherence to scope, deadlines, quality standards, and acceptance criteria;

Role Description We’re looking for a strategic and highly operational Senior Project Manager to lead operational improvements for key Creative and Marketing workflows and execution processes. This role will lead the systems, workflows, and operational planning that enable scalable marketing and creative execution across a growing portfolio of initiatives. The ideal candidate brings strong operational leadership, cross-functional program management expertise, and a proven ability to improve execution through scalable systems and processes. This individual will partner closely with Brand Experience, Growth Marketing, Paid Media, Lifecycle, Creative, and external partners to support prioritization and execution planning across high-volume marketing workstreams. This is a full-time role that can be held from one of our US offices or remotely in the United States. Responsibilities - Refine and operationalize intake, planning, and workflow processes to support scalable marketing execution across teams. - Provide visibility into workload, dependencies, and execution risks to support planning discussions. - Lead operational planning and coordination across complex marketing initiatives including campaigns, launches, lifecycle marketing, creative production, and partner activations. - Bring structure to complex, ambiguous initiatives by aligning teams around timelines, ownership, dependencies, and execution plans while proactively managing delivery risks. - Improve and standardize workflows, team processes, and operational routines. - Drive process improvements, automation, and operational best practices that reduce friction and improve team effectiveness. Qualifications - 8+ years of experience in marketing operations, creative operations, program management, or production operations within fast-paced marketing organizations. - Proven experience building scalable operational systems and leading complex cross-functional marketing initiatives. - Strong understanding of campaign execution, creative production, paid media, social, and lifecycle marketing workflows. - Experience improving operational efficiency through tooling, automation, and process design. - Exceptional organizational, communication, and stakeholder management skills. - Demonstrated judgment in balancing timelines, dependencies, and stakeholder needs. Compensation At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $144,000 - $169,000. Discover our benefits and how our employees live rewarded at https://fetch.com/careers .