• Generate and qualify leads through creative outbound and inbound strategies • Engage early-stage prospects and educate them on AI-driven operations • Collaborate with Marketing and Account Executives to refine outreach strategies • Own your pipeline from lead generation to handoff for maximum impact

• Execute on outbound activities using the Planful tech stack • Conduct discussions with prospects over the phone to identify and qualify opportunities • Understand finance users’ pain points, gather requirements, and correlate business value to customer needs • Partner with Account Executives to strategize your outbound approach to identifying opportunities in target accounts • Gain an understanding of the industry and the value our solutions provide customers • Achieve quarterly quota • Provide the Account Executive team with detailed call notes to ensure the opportunity is understood and the next steps are clearly defined • Update and maintain customer information in Salesforce.com

• Atuar com senso de dono no funil • Falar com leads com qualidade (sem script engessado 👀) • Fazer diagnóstico consultivo de verdade • Usar CRM com estratégia (não só preencher campo) • Trazer ideias e melhorar o jogo constantemente

• Proactively prospect and qualify new business opportunities via outbound calls, emails, and LinkedIn, targeting independent jewellers, retailers, and diamond buyers across the UK. • Research target accounts to identify key stakeholders and tailor outreach that resonates, no generic copy-paste sequences. • Conduct high-volume outreach with a clear narrative: help prospects understand how Nivoda saves them time, money, and headaches. • Qualify inbound leads efficiently, ensuring the right conversations get to the right AEs at the right time. • Book and run high-quality demo calls, with handoff to the Account Executive team after signup and KYC verification, with clear notes and context. • Maintain a clean and accurate CRM (we use Salesforce), pipeline hygiene matters here. • Collaborate closely with AEs and marketing to refine messaging, test new sequences, and share what's working. • Hit and exceed weekly and monthly KPIs around activity, conversations held, and meetings sat, and a few other metrics. • Stay sharp on Nivoda's product, competitive landscape, and the jewellery industry - we invest in your learning. • Be a key voice in shaping how we build and scale the SDR function in EMEA.