Unna

• Realizar consultas complexas em bancos de dados utilizando SQL para extração, manipulação e modelagem de dados; • Construir e manter transformações de dados no Dataform, seguindo as regras de negócio definidas pela liderança da área; • Construir, manter e padronizar dashboards e relatórios que facilitem a tomada de decisão; • Apoiar no monitoramento de KPIs e indicadores de performance da empresa; • Padronizar processos, nomenclaturas e boas práticas de dados dentro da equipe; • Realizar manutenção pontual de rotinas de extração de dados (ETL) já existentes, e eventual criação de novas extrações via API quando necessário.

• Manage relationships with corporate clients, monitor project progress, identify needs, and align expectations; • Manage communication with internal and external stakeholders, ensuring alignment on scope, timelines, and deliverables; • Lead schedule governance, ensuring deadlines are met and resources are properly allocated; • Proactively update stakeholders on project status; • Manage project budgets, focusing on efficiency and profit margin; • Control and ensure adherence to scope, structuring and leading change management processes; • Participate in project pricing, ensuring financial feasibility and adherence to margin targets.

• Atuar com senso de dono no funil • Falar com leads com qualidade (sem script engessado 👀) • Fazer diagnóstico consultivo de verdade • Usar CRM com estratégia (não só preencher campo) • Trazer ideias e melhorar o jogo constantemente

• Map the student journey and develop strategies to ensure a positive and memorable experience at every stage of the relationship with the product. • Create communication cadences tailored to each stage of the student journey, with strong command of copywriting and storytelling techniques. • Communicate with students via WhatsApp and email. • Monitor metrics such as satisfaction, class attendance, and repurchase, using tools like satisfaction surveys, NPS (Net Promoter Score), and data analysis. • Proactively seek solutions to prevent student dissatisfaction and ensure their satisfaction. • Propose and implement solutions to optimize the customer journey and increase LTV (lifetime value), including improvements to products, services, support, and communications. • Drive student delight by planning and executing initiatives in collaboration with other departments across the company. • Conduct research, analyze data, and engage with students to understand their expectations and needs. • Act as a bridge between students and internal teams such as Product, Marketing, and Sales, collecting feedback and recommending improvements.

• Create course/class content, ensuring the quality of information and applying the Conquer methodology; • Develop supplementary materials (tools, frameworks, exercises, diagnostics, etc.); • Collaborate with industry experts (content specialists) in course development; • Design innovative and distinctive learning experiences for students; • Conduct market research (courses, content, training) and continuously seek best practices and references to drive innovation; • Pursue continuous learning to create increasingly relevant and up-to-date materials.