Role Description BILL is looking for a highly strategic and process-driven Sr. Bank Partner Operations Manager to own and scale the day-to-day operations with our sponsor banks and financial partners. You will serve as the primary operational bridge between BILL and our banking partners, ensuring that our money movement and financial products run smoothly, compliantly, and efficiently for the SMBs who rely on us. - Manage service level agreements (SLAs), oversee compliance and audit requests, troubleshoot operational incidents. - Collaborate closely with our Product, Engineering, and Legal/Compliance teams to launch new features while maintaining the health of our banking relationships. Key Responsibilities - Bank Relationship Management: Serve as the primary day-to-day operational point of contact for our sponsor banks and financial partners. - Operational Excellence: Monitor and manage daily operational flows (e.g., ACH, wires, virtual cards, settlements) to ensure strict SLAs are met and exception handling is seamless. - Cross-Functional Collaboration: Partner seamlessly across Engineering, Finance, Legal, and Compliance to ensure we play by the rules while building innovative solutions for our customers. - Audits & Compliance: Act as the central coordinator for bank partner audits and continuous oversight. Gather required documentation, manage timelines, and ensure all operations adhere to bank partner guidelines and regulatory requirements (e.g., BSA/AML, KYC). - Incident Escalation: Act as the escalation point for critical banking operational issues, working rapidly to drive resolution and perform root-cause analyses. - Process Improvement: Continuously develop and refine standard operating procedures (SOPs) for bank-related processes to help BILL scale efficiently. Qualifications - 5+ years of experience in operations, partnerships, or compliance within the fintech, banking, or financial services industry. - Deep understanding of the sponsor bank model, payments infrastructure (ACH, Wires, Card Networks), and financial reconciliation processes. - Strong working knowledge of banking regulations and compliance standards (BSA/AML, KYC, Reg E, etc.). - Proven ability to troubleshoot complex financial operational issues and translate technical problems to non-technical stakeholders. - Exceptional communication skills with a track record of successfully managing external B2B relationships. Benefits - 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP). - HSA & FSA accounts. - Life Insurance, Long & Short-term disability coverage. - Employee Assistance Program (EAP). - 11+ Observed holidays and wellness days and flexible time off. - Employee Stock Purchase Program with employee discounts. - Wellness & Fitness initiatives. - Employee recognition and referral programs. - And much more.

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About the Role: CrowdStrike Services is seeking a Platform Professional Services Associate Consultant who would be responsible for the planning, deployment, implementation, and operational support of the CrowdStrike platform and related applications. The Platform Professional Services Associate Consultant will have responsibility for all aspects of the deployment from the initial customer engagement, planning, installation, optimization/utility and follow-on customer support for the CrowdStrike platform & applications. Expected schedule for this position is Wednesday-Saturday or Sunday- Wednesday (10 hours, 4 days) What You'll Do: - Providing technical implementation, configuration, and troubleshooting assistance with the deployment of the CrowdStrike Falcon platform and associated applications - Assist customer with operationalizing all modules of the Falcon platform - Troubleshoot customer issues across small to large enterprises - Utilize and engineer native and 3rd party software deployment technologies - Develop scripting and application solutions using Falcon APIs - Customer project planning and status - Work closely and collaboratively with customer information technology teams - Leveraging CrowdStrike applications (Exposure Management, for example) provide support to customers in vulnerability and asset management - Assist customers with the integration of CrowdStrike into existing tools - Support both Incident Response and Compromise Assessment teams with deployment of Falcon and Falcon Forensics Collectors - Work closely and collaboratively with Platform Professional Services team to develop customer facing collateral - Ability to travel up to 25% of the time What You'll Need: Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or related discipline, and 2 years of experience performing IT deployments or in an end user/customer environment, as well as experience with the following: - Basic understanding of software deployment technologies - Knowledgeable on Windows, Mac, and Linux platforms - Working knowledge of Microsoft Office applications, Word, Excel, Access, PowerPoint, etc. - Experience with communications and effective ability to build collaborative relationships - Experience with presentation technical content to various audiences - Experience in computer and network systems security - Solid analytical/problem solving skills with capability to identify solutions to unusual and complex problems - Proactive and thorough ability to manage work and prioritize customer projects - High level of motivation; self-starter; results driven - Potential for travel and assignment work exists Bonus Points: - Endpoint Security: Falcon platform (preferred), AV, and EDR solutions - Operating Systems: Windows, Linux, Mac - Software Deployment: SCCM, Group Policy, McAfee EPO, IBM BigFix, Puppet, Chef, Citrix, PDQ, PsExec - Development: PowerShell, Python, Bash, Batch - Technologies: Experience with Host based firewall, File Integrity Management, Data Protection, Vulnerability Management, Attack Surface Management, IT Automation - Compliance: CIS Benchmarks, STIGs, PCI, HIPPA - Database: SIEM, MSSQL, Splunk, LogScale - Identity: Identity, Active Directory, Azure-AD, SSO - Cloud: AWS, Azure, and GCP #LI-DL1 #LI-Remote This role may require the candidate to periodically undergo and pass alcohol and/or drug test(s) during the course of employment.Benefits of Working at CrowdStrike: - Market leader in compensation and equity awards - Comprehensive physical and mental wellness programs - Competitive vacation and holidays for recharge - Paid parental and adoption leaves - Professional development opportunities for all employees regardless of level or role - Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections - Vibrant office culture with world class amenities - Great Place to Work Certified™ across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance. Find out more about your rights as an applicant. CrowdStrike participates in the E-Verify program. Notice of E-Verify Participation Right to Work CrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The base salary range for this position for all U.S. candidates is $80,000 - $105,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off.For detailed information about the U.S. benefits package, please click here. Expected Close Date of Job Posting is:05-12-2026

Role Description We’re looking for an Operations & Systems Specialist to take ownership of core internal workflows and systems, with a focus on Google Workspace and Airtable. This role is ideal for someone who doesn’t just use tools—but builds, manages, and optimizes them to support day-to-day business operations. This person will operate in a small, fast-moving environment, while bringing perspective from more structured or larger organizations to help implement scalable, best-practice processes. - Own and manage workflows within Google Workspace and Airtable - Build, maintain, and optimize operational processes across systems - Ensure systems are structured, organized, and functioning effectively day-to-day - Collaborate with leadership to translate evolving SOPs into scalable workflows - Identify gaps and proactively improve processes and automation - Support documentation and build toward more standardized, scalable operations Qualifications - Proven experience owning systems and workflows (not just using them) - Strong hands-on experience with Airtable and Google Workspace - Ability to understand and manage end-to-end operational processes - Experience working in small or evolving environments, with the ability to operate independently - Exposure to larger or more structured organizations, with an understanding of best practices for scalable systems and processes - Strong problem-solving skills with a process-oriented mindset - Comfortable navigating ambiguity and helping define structure as the role evolves Benefits - Permanent remote work flexibility - Paid Time Off - Health Maintenance Organization (HMO) coverage - Annual performance bonuses - Dedicated coaches offer an extra channel of support and skill-building - Opportunities for professional growth

• Create, audit, and send invoices in QuickBooks • Ensure accuracy and timeliness across all billing processes • Perform monthly invoice reconciliation between QuickBooks and HubSpot • Identify and resolve discrepancies to maintain financial alignment • Configure and maintain projects in Kantata, ensuring accurate financial data and project setup • Review completed projects to ensure budget adherence and compliance • Support month-end close processes, including project finalization and archiving • Assess project requirements and support team/resource allocation for optimal execution • Maintain alignment between project delivery and billing structures • Identify opportunities to improve workflows across billing, reporting, and project management • Support the development of data-driven insights and reporting to improve operational decision-making • Partner closely with Finance, Operations, Project Management, and Delivery teams • Ensure clear communication and alignment across departments to support smooth execution