Hireframe logo
Hireframe

Specialized assistants for B2B SaaS sales, customer success, and marketing teams

Operations & System Specialist

Location

Philippines

Posted

14 days ago

Salary

0

Seniority

Mid Level

No structured requirement data.

Job Description

Operations & System Specialist

Hireframe

Role Description We’re looking for an Operations & Systems Specialist to take ownership of core internal workflows and systems, with a focus on Google Workspace and Airtable. This role is ideal for someone who doesn’t just use tools—but builds, manages, and optimizes them to support day-to-day business operations. This person will operate in a small, fast-moving environment, while bringing perspective from more structured or larger organizations to help implement scalable, best-practice processes. - Own and manage workflows within Google Workspace and Airtable - Build, maintain, and optimize operational processes across systems - Ensure systems are structured, organized, and functioning effectively day-to-day - Collaborate with leadership to translate evolving SOPs into scalable workflows - Identify gaps and proactively improve processes and automation - Support documentation and build toward more standardized, scalable operations Qualifications - Proven experience owning systems and workflows (not just using them) - Strong hands-on experience with Airtable and Google Workspace - Ability to understand and manage end-to-end operational processes - Experience working in small or evolving environments, with the ability to operate independently - Exposure to larger or more structured organizations, with an understanding of best practices for scalable systems and processes - Strong problem-solving skills with a process-oriented mindset - Comfortable navigating ambiguity and helping define structure as the role evolves Benefits - Permanent remote work flexibility - Paid Time Off - Health Maintenance Organization (HMO) coverage - Annual performance bonuses - Dedicated coaches offer an extra channel of support and skill-building - Opportunities for professional growth

Related Categories

Related Job Pages

More Operations Jobs

Hireframe logo

Operations Specialist

Hireframe

Specialized assistants for B2B SaaS sales, customer success, and marketing teams

Operations14 days ago
Full TimeRemoteTeam 51-200H1B No Sponsor

• Create, audit, and send invoices in QuickBooks • Ensure accuracy and timeliness across all billing processes • Perform monthly invoice reconciliation between QuickBooks and HubSpot • Identify and resolve discrepancies to maintain financial alignment • Configure and maintain projects in Kantata, ensuring accurate financial data and project setup • Review completed projects to ensure budget adherence and compliance • Support month-end close processes, including project finalization and archiving • Assess project requirements and support team/resource allocation for optimal execution • Maintain alignment between project delivery and billing structures • Identify opportunities to improve workflows across billing, reporting, and project management • Support the development of data-driven insights and reporting to improve operational decision-making • Partner closely with Finance, Operations, Project Management, and Delivery teams • Ensure clear communication and alignment across departments to support smooth execution

Mexico
Job Closed
Perry Homes logo

Site Planner II

Perry Homes

A Tradition of Excellence

Operations14 days ago
Full TimeRemoteTeam 1,001-5,000Since 1967H1B Sponsor

Role Description The Site Planner 2 is primarily responsible for completion of site plans, reviewing title commitments, and supporting the New Home Starts department as needed. - Complete final site plans. - Review and approve Title Commitments. - Set up preliminary site plans from surveys or plats on AutoCAD. - Maintain an understanding of current Perry Homes design standards, code and community guidelines, as they apply to site plans, redraws, and lot fits. - Responsible for quality and accuracy of all drawings. - From time to time must complete projects on very short notice with extreme time constraints. - Review, approve, and correct title commitments as assigned. - Assist with redraws, lot fits, and sold home forms as needed. Qualifications - High School Diploma or equivalent required; Associate’s degree in Computer Drafting or Design preferred. - Requires at least 2 years of experience in basic drafting methods, and an understanding of symbols and techniques of drawing via AutoCAD. - Basic knowledge of Architectural Language pertaining to residential construction. - Ability to read blueprints, surveys, Metes & Bounds descriptions. - Experience in civil drafting preferred. - Demonstrated computer skills including a working knowledge of AutoCAD and MS Office products, including Outlook, Excel, and Word. - The ability to add, subtract, multiply and divide using whole numbers, fractions and decimals, to compute percentages, and to perform basic algebra, geometry, and trigonometry. Benefits - Competitive compensation and benefits package: - Medical, dental, vision coverage - Financial Planning - Time Off & Life Balance - Family & Lifestyle - Opportunities for growth and development - Culture that is collaborative, inclusive, fast-paced, people-first - Stable company with strong reputation in the market Company Description At Perry Homes, we’re committed to integrity, excellence, and service—values that guide every customer interaction. Join a team where your work directly contributes to an exceptional homebuying experience and a trusted brand. We’re committed to creating an inclusive workplace where people can do their best work.

United States
Rithum LinkedIn Board logo

Client Operations Associate

Rithum LinkedIn Board

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimise operations across channels, scale product offerings and enhance margins.

Operations14 days ago
Full TimeRemoteTeam 501-1,000

Role Description As a Contract and Administration Associate, you are responsible for day-to-day administration in support of the onboarding process at Rithum. - Assist with setting up supplier contracts & supplier pricing terms. - Handle incoming calls from customers, initiate and answer calls explaining our services. - Provide updates to internal database systems. - Initiate communications with internal teams and customer base. - Follow-up with customers to ensure contract maintenance. Qualifications - Relevant experience in customer support and data entry. - Excellent written and verbal communication skills. - Strong customer management skills with attention to detail and customer needs. - Excellent problem-solving, time management and organizational skills. - Experience working in a highly dynamic atmosphere, capable of multi-tasking, and able to work within challenging time frames. - Excellent phone presence, including clear verbal communication, active listening, and the ability to build rapport quickly with customers. - In-depth knowledge of PC and web applications with experience in MS Office applications. Requirements - Associate or Bachelor’s degree (preferred). - Familiarity and comfort using AI tools in day-to-day work (preferred). - Travel Required: Up to 10%. Benefits - Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1. - A 6% 401(k) match. - Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days. - 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave. - Accident, critical illness, and hospital indemnity insurance. - Pet insurance. - Legal assistance and identity theft insurance plans. - Life insurance 2x salary. - Access to the Calm app and the Employee Assistance Program. - $65/month Remote work stipend for internet. - Culture and team-building activities. - Tuition assistance. - Career development opportunities. - Charitable contribution match up to $250 per year.

United States
$40K - $60K / year
Job Closed
Sanguine Biosciences logo

Research Coordinator I, Patient Operations

Sanguine Biosciences

Bridging the gap between researchers and patients

Operations14 days ago
Full TimeRemoteTeam 51-200Since 2010H1B No Sponsor

• Serve as the primary point of contact for potential participants in translational research studies, managing inquiries from newly identified participants referred by the Patient Recruitment team. • Coordinate and manage participant enrollment for translational studies, with the opportunity to support enrollment efforts for other study types as needed. • Serve as a compassionate and empathetic touchpoint for patients, embodying Sanguine’s mission to bridge the gap between researchers and patients and accelerate research efforts. • Maintain a thorough understanding of the study protocol, safety guidelines, and ensure compliance with Standard Operating Procedures (SOPs). • Perform independent research for each assigned study and/or diagnosis to gain a deeper understanding of the condition and any study-specific criteria. • Create Salesforce reports to identify potential study participants. • Review database and medical record information to identify potentially eligible study participants. • Prepare and initiate database surveys to assess the interest and eligibility of potential participants for research studies. • Introduce study objectives to potential participants, conduct thorough eligibility screenings, and collect and document critical medical and study-related information accurately and promptly. • Administer and collect required study documents and initiate medical record retrieval in collaboration with the medical record team. • Review medical records, input lab results, and compile research data to ensure eligibility and quality across a range of studies. • Maintain a high standard of professionalism, resolving issues efficiently while delivering an outstanding customer service experience to patients. • Collaborate with the Project Management and Recruitment teams to ensure participant enrollment is on track and meets required study deadlines. • Take on additional responsibilities as assigned. • Coordinate and schedule study visits in alignment with protocol requirements, staff availability, and logistical constraints, ensuring timely and accurate booking. • Use logistics/dispatch software to assign and manage appointments for mobile health staff, ensuring all visit details are accurate and schedules and routes are executed effectively. • Manage outbound communications (calls, texts, emails) to schedule, confirm, and reschedule visits, while delivering pre-appointment instructions and relevant information. • Serve as the primary point of contact for participants before, during, and after appointments, providing clear communication and support throughout the process. • Coordinate closely with patients, study coordinators, and field operations to handle scheduling changes, maintain up-to-date participant profiles, and support seamless visit execution. • Monitor daily/weekly schedules and key operational metrics, resolve issues proactively, and contribute to workflow improvements and cross-functional projects while delivering a high-quality patient experience. • Take on additional responsibilities as assigned.

United States
$22 - $25 / hour
Job Closed