Role Description As a Senior Manager – Sales, you will be responsible for selling Industrial Automation Software Solutions to its Industrial/Manufacturing customer base. The primary responsibility of the sales manager will be to work with the Account Executives and provide guidance and expertise to help identify Smart Manufacturing solutions to their accounts. Candidate interested in the role needs to be conversant with overall operations on a factory floor, with special focus on Manufacturing Execution Systems (MES), Computerized Maintenance Management Systems (CMMS) and other Data Analytics Software that help our client base achieve their production and quality optimization goals. Candidate needs to work with the Business Development Manager to help them build a pipeline of opportunities and will be the primary responsible entity to take qualified leads to closure. Candidate should be conversant with typical software sales methodologies that include consultative selling techniques and longer sales cycles. Knowledge of MES/CMMS products offered by Rockwell Automation, Siemens, Aveva etc. will be critical for the position. - Work with Business Development Managers and help them run campaigns to build “top of the funnel” pipeline of opportunities - Work with account executives to educate them and identify opportunities at existing and new clients - Work with SI Partners and Solution Architects to provide a comprehensive solution to the end customer - Develop and administer sales plans to ensure assigned quota attainment - Work with Software vendors to provide pipeline and sales updates - Work in a startup/growth phase of a business, and be able to handle uncertainty - Be motivated/driven to use all the resources available at Wesco to achieve organizational objectives - Develops and administers sales plans to ensure customer satisfaction, assigned quota attainment, good reference accounts, and highly skilled and motivated staff. - Partners with marketing to develop and implement sales marketing programs and initiatives. - Determines annual sales and gross profit plan by implementing marketing strategies and analyzing trends and results. - Establishes sales objectives by forecasting and developing sales quota for territories. - Projects expected sales volume and profit for existing and new product lines and customers. - Maintains sales volume, product mix and selling price by keeping current with market supply and demand, changing trends, economic indicators and competitors. - Coordinates order service by directing account representatives and executives on quotations, proposals, project order management techniques, and customer complaint resolution. - Establishes and adjusts billing margin by monitoring costs, competition and market conditions and negotiating cost side levels. - Manages sales staff by recruiting, selecting, orienting and training employees. - Maintains sales staff results by coaching employees, planning, monitoring and appraising job results. - Develops and maintains relationships with top customers. - Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications and participating in professional societies. - Forecasts and communicates intricate details to senior business managers. - Interfaces with internal support departments to establish positive customer experience. - Partners with suppliers to maintain customer relationships, provides training to staff, and executes marketing programs and initiatives. - Partners with various internal departments to troubleshoot issues such as inventory and operations. Qualifications - High School Degree or Equivalent required; Bachelor’s Degree – Sales, Business Administration, Engineering, or relevant field preferred - 3+ years prior experience with managing a sales team and sales programs - 5+ years prior professional sales experience in related industry - 5 years managing staff and programs at national, district or regional level preferred - 7 years related industry professional sales preferred - Working knowledge of business and management principles in strategic planning, resource allocation and coordination of people and resources - Demonstrated understanding and execution of principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction - Strong verbal, written, analytical, persuasion and interpersonal skills - Ability to exercise teamwork, leadership, and flexibility - Excellent time management and computer skills - Ability to travel up to 25% Requirements - Outside Sales – Work is generally performed in an office environment, but employee may need to travel to customer sites or warehouse facilities. - Driving may be required for an extended period of time with frequent stops and starts. - Can be exposed to outdoor weather conditions. Benefits - Compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. - For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan. - Wesco offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans.

Role Description As a Technical Solution Manager, you sit at the intersection of customer delivery, technical implementation, and product. You own the technical onboarding experience for new customers — data integrations, EHR connectivity, and platform configuration — and serve as the ongoing technical partner for our enterprise accounts. You work cross-functionally with Engineering, Product, Data, and Customer Success to translate customer needs into working systems, and translate Counterpart's capabilities back to customers in ways that build trust and accelerate adoption. - Lead end-to-end technical onboarding for new customers, including data integrations, EHR configurations, and platform setup, ensuring launches are on time and technically sound. - Serve as the primary technical account manager for a portfolio of enterprise customers post-launch, proactively surfacing and resolving technical issues before they impact care delivery. - Partner cross-functionally with Engineering, Product, Data, and Customer Integrations teams to represent customer needs and influence how we build and deliver. - Define and refine scalable onboarding playbooks and technical documentation that improve delivery consistency as the customer base grows. - Navigate complex, multi-stakeholder relationships — coordinating across clinical, IT, and operational contacts at customer organizations and across internal teams. Success in this role looks like: - Your enterprise customers consistently meet or exceed adoption targets, and technical issues are caught and resolved before they escalate. - New customer onboardings launch on schedule with data flowing accurately and integrations stable from day one. - You've identified and codified improvements to the onboarding process that meaningfully reduce time-to-launch for future customers. - Internal teams view you as the authoritative voice on the customer's technical environment — your input shapes how we build and prioritize. - Customer stakeholders describe you as a trusted technical partner who makes complex implementation work feel manageable. Qualifications - 5–8 years of experience in technical implementation, solutions engineering, technical account management, or a closely related field. - Experience leading data integrations or EHR implementations in healthcare settings — strong understanding of HL7, FHIR, C-CDA, or similar standards. - Comfortable in customer-facing meetings and technical architecture discussions, able to translate fluently between clinical, operational, and engineering stakeholders. - Ownership end-to-end — proactive in identifying risks and building solutions. - Ability to thrive in ambiguity and build structure where none exists. Benefits - Competitive base salary and equity opportunities. - Performance-based bonus program, 401k matching, and regular compensation reviews. - Comprehensive medical, dental, and vision coverage. - No-Meeting Fridays, monthly company holidays, and access to mental health resources. - Generous flexible time-off policy and remote-first culture. - Learning programs, mentorship, professional development funding, and regular performance feedback. - Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities. - Reimbursement for office setup expenses. - Monthly cell phone & internet stipend. - Paid parental leave for all new parents. - And much more! Company Description In 2018, Clover Health set out to do something unprecedented: build a clinically intuitive, AI-enabled solution that fits within physicians' workflows to help support the earlier diagnosis and management of chronic conditions. Years later, that vision is a reality, with thousands of practitioners using Counterpart Assistant during patient visits to improve disease management, reduce medical expenses, and drive success in value-based care. With an exceptional team of value-based care and technology experts, Counterpart Health is driving value-based care at the speed of software. Counterpart Health is a subsidiary of Clover Health. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

• Lead end-to-end technical onboarding for new customers, including data integrations, EHR configurations, and platform setup, ensuring launches are on time and technically sound • Serve as the primary technical account manager for a portfolio of enterprise customers post-launch, proactively surfacing and resolving technical issues before they impact care delivery • Partner cross-functionally with Engineering, Product, Data, and Customer Integrations teams to represent customer needs and influence how we build and deliver • Define and refine scalable onboarding playbooks and technical documentation that improve delivery consistency as the customer base grows • Navigate complex, multi-stakeholder relationships — coordinating across clinical, IT, and operational contacts at customer organizations and across internal teams

Location Designation: Fully Remote Group Benefit Solutions deliverscomprehensive insurance and absence management solutions for mid-sized and large companies. Our work fosters a healthier, happier, and more secure workforce, contributing to New York Life's legacy of beingthere when we're needed most. Here, you'll design, implement, and support these solutions directly impacting employees' lives. At our core, we provide financial security and peace of mind to people through our absence, accident, disability, voluntary benefits, and life insurance solutions. Click here to learn more about Group Benefits solutions. Role Overview: The LTD Claim Manager is responsible for accomplishing training requirements, learning, and applying the LTD concepts gained in classroom and on the job training to successfully manage an assigned LTD caseload. The Claim Manager is responsible for the development of strategic case plans informed by customer & key stakeholder interactions, leveraging Technical Coaches and Team Leaders where appropriate. As a key customer-facing role, the Claim Manager will communicate with customers, employers and treating providers. The LTD Claim Manager will manage an assigned caseload of Long-Term Disability cases. This includes management of claims with longer duration and evolving medical conditions. LTD Claim Managers will partner with Team Leaders and Technical Coaches for guidance on having meaningful and transparent conversations with their customers and clinical partners to gather the information most relevant to each claim. It also requires potentially complex monthly benefit calculations, which will be reviewed for accuracy. The Claim Manager will also evaluate customer eligibility and interact with internal and external customers including, but not limited to, customers, employers, physicians, internal business matrix partners and attorneys, etc. to gather the information to make the decision on the claim. What You'll Do: As a Long-Term Disability Claim Manager, with oversight and on an increasing scheduled basis, you will - - Proactively manage your block of claims by regularly talking with and knowing your customers, their level of functioning, and having a command of case facts for each claim in your block. - Develop and document Strategic Case Plans that focus on the future direction of the claim using a holistic viewpoint - Determine customer eligibility by reviewing contractual language and medical documentation, interpret information and make decisions based on facts presented - Leverage claim dashboard to manage claim inventory to determine which claims to focus efforts on for maximum impact - Have probing conversations with customers and employers regarding return-to-work opportunities and communicate with an action-oriented approach. - Work directly with clients and Vocational Rehabilitation Counselors to facilitate return to work either on a full-time or modified duty basis - Ask focused questions of internal resources (e.g., nurse, behavioral, doctor, vocational) and external resources (customer, employer, treating provider) to question discrepancies, close gaps and clarify inconsistencies - Have detailed phone conversations with both customers and physicians to medically manage claims from initial medical requests to reviewing and evaluating ongoing medical information - Execute on all client performance guarantees - Respond to all communications within customer service protocols in a clear, concise, and timely manner - Make fair, accurate, timely, and quality claim decisions - Adhere to standard timeframes for processing mail, tasks, and outliers - Support and promote all integration initiatives (including Family Medical Leave, Life Assistance Programs, Integrated - Personal Health Team, Your Health First, Healthcare Connect, etc.) - Clearly articulate claim decisions both verbally and in written communications - Understand Corporate Compliance, Policies and Procedures and best practices - Stay abreast of ongoing trainings associated with role and business unit objectives What You'll Bring: - High School Diploma or GED required, with 3 years minimum of professional experience or bachelor's degree strongly preferred - Experience in hospital administration, medical office management, financial services and/ or business operations is a (+) - Comfortable talking with customers and having thorough phone conversations - Excellent organizational and time management skills - Strong critical thinker - Must be technically savvy with the ability to toggle between multiple applications and/ or computer monitors simultaneously - Ability to focus and achieve production goals through high quality work - Proficiency with MS Office applications is required (Word, Outlook, Excel) - Strong written and verbal skills demonstrated in previous work experience - Proven skills in positive and effective interaction with challenging customers - Experience in effectively meeting/exceeding individual professional expectations and team goals - Must have the ability to work with a sense of urgency and be a self-starter with a customer focus mindset - Comfortable giving and receiving feedback - Flexible to change and highly cooperative - Demonstrated analytical and math skills Critical Capabilities: - Critical Thinking - Trust and Transparency - Bias for Action - Leads with Agility - Customer Orientation It is recommended that all qualified candidates apply to this posting as soon as possible. Residents of Colorado are hereby notified that the deadline to apply is two weeks from the Posting Date listed above. #LI-ML1 #LI-REMOTE Pay Transparency Salary range: $50,000-$71,500 Overtime eligible: Nonexempt Discretionary bonus eligible: Yes Sales bonus eligible: No Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program. Actual base salary within that range will be determined by several components including but not limited to the individual's experience, skills, qualifications, and job location.In addition to base salary, employees may also be eligible to participate in an incentive program. Our Benefits We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site. Our Diversity Promise We believe in a diverse workforce because it is our mission to advocate for the financial security and success of people in every community. This is why diversity, equity, and inclusion (DEI) are guiding principles that are embedded in our brand and our culture. Click here to learn more about how we have been recognized for our leadership. Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com. Job Requisition ID: 92810 #GBS