Counterpart Health

Role Description At Counterpart Health, we are transforming healthcare and improving patient care with our innovative primary care tool, Counterpart Assistant. By supporting Primary Care Physicians (PCPs), we deliver improved outcomes at lower cost through early diagnosis and longitudinal care management of chronic conditions. We are looking for a Senior Product Manager to own Customer Integrations. You are accountable for ensuring that the data our customers provide is complete, reliable, and continuously useful for the clinical workflows, analytics, and provider-facing tools built on top of it. You will work directly with customer data and technical teams as their primary counterpart at CPH, and you will build the integration infrastructure that lets us scale as our customer base grows. As a Senior Product Manager of Customer Integrations, you will: - Ensure customer data completeness and reliability across markets. - Manage direct enterprise customer relationships for data delivery. - Build integration infrastructure that compounds. - Oversee concurrent execution across customers. - Maintain downstream accountability. - Leverage AI-augmented data operations. Success in this role looks like: - Time from customer contract to high-confidence data readiness compresses as integration infrastructure matures. - Enterprise customers view you as a trusted technical partner who understands their data, their constraints, and how to move forward together. - Clinical product, analytics, and operations teams build confidently on the data your integrations deliver. - Every new customer integration is faster than the last because of the systems, patterns, and monitoring you have built. - Data issues are identified and resolved before they surface in product behavior or customer feedback. You should get in touch if: - You have 6-8+ years of product management experience owning outcomes in healthcare data, integration platforms, or clinical data operations. - You have deep working knowledge of healthcare data: claims, pharmacy, labs, enrollment, provider networks, and medical records. - You have experience working directly with enterprise customers or partners on data delivery, quality, and technical coordination. - You have experience in health-tech involving payer, provider, or value-based care data operations. - You have managed multiple concurrent integration efforts and can keep a growing portfolio moving. - You build infrastructure that scales and think in terms of patterns and systems. - You see AI as essential to data operations and have experience using it to investigate, validate, and scale work. - You thrive in an empowered product organization and can drive a roadmap with limited direction. Qualifications - 6-8+ years of product management experience. - Deep working knowledge of healthcare data. - Experience with enterprise customers on data delivery. - Experience in health-tech involving payer, provider, or value-based care data operations. - Ability to manage multiple concurrent integration efforts. - Infrastructure building and systems thinking. - Experience with AI in data operations. - Ability to drive a roadmap with limited direction. Benefits - Competitive base salary and equity opportunities. - Performance-based bonus program. - 401k matching and regular compensation reviews. - Comprehensive medical, dental, and vision coverage. - No-Meeting Fridays and monthly company holidays. - Access to mental health resources and flexible time-off policy. - Remote-first culture supporting collaboration and flexibility. - Learning programs, mentorship, and professional development funding. - Employee Stock Purchase Plan (ESPP). - Reimbursement for office setup expenses. - Monthly cell phone & internet stipend. - Paid parental leave for all new parents. - And much more!

Role Description We are seeking an Onboarding Manager, Market Activation to lead the successful launch and acceleration of new and existing markets. This individual will be responsible for traveling across markets to onboard, train, and operationalize provider practices, ensuring they are fully equipped to adopt and integrate Counterpart Assistant (CA) into their daily workflows. This is a highly dynamic, field-based role focused on bringing markets up to speed quickly and effectively. You will serve as an in-market product and workflow expert, working directly with physicians, clinical staff, and practice administrators to drive strong early adoption and set the foundation for long-term success in value-based care. Candidates must be willing to travel extensively (up to approximately 75%) and spend significant time embedded within provider practices. As an Onboarding Manager, Market Activation, you will: - Lead Market Onboarding and Activation: Own end-to-end onboarding for new and ramping markets, including planning, coordination, and execution of in-person training and go-live support. - Deliver In-Person Training and Implementation: Travel to provider practices to train physicians, PCP teams, and office staff on Counterpart Assistant, ensuring seamless integration into clinical and operational workflows. - Establish Strong Practice Workflows: Partner closely with practices (clinical and non-clinical staff) to design and implement efficient in-office workflows that drive consistent and effective platform adoption. - Drive Early Adoption and Engagement: Ensure providers and care teams quickly become proficient users of CA by reinforcing best practices, troubleshooting challenges, and providing hands-on support during initial rollout. - Assess Market Readiness and Close Gaps: Evaluate practice readiness, identify operational or knowledge gaps, and implement targeted interventions to accelerate time-to-value. - Act as In-Market Product Subject Matter Expert: Serve as the on-the-ground expert for Counterpart Assistant, confidently demonstrating its value and guiding providers on how to leverage it for improved patient outcomes. - Support Provider Recruitment and Expansion Efforts: Partner with GTM and growth teams to support onboarding of new practices and contribute to expansion efforts through strong field presence and product expertise. - Cross-Functional Collaboration: Work closely with Provider Success, Sales, Product, and Operations teams to ensure smooth transitions from onboarding to ongoing account management. - Feedback and Continuous Improvement: Capture insights from the field to improve onboarding materials, training programs, and product experience. Success in this role looks like: - New markets are launched efficiently, with providers fully onboarded and operational in a short timeframe. - Physicians and staff quickly adopt Counterpart Assistant as part of their daily workflows. - Practices demonstrate strong early engagement and confidence using the platform. - You are recognized as a trusted, hands-on partner during the critical onboarding phase. - Providers and staff feel supported, prepared, and set up for long-term success. - There is a seamless transition from onboarding to Provider Success with high satisfaction. Qualifications - You live in one of the following states: TN, MS, AL, FL OR TX. - You have 5 to 7+ years of experience in healthcare operations, provider training, onboarding, or practice transformation. - You have a proven track record of implementing new workflows or technology within primary care or ambulatory settings. - You are highly effective at training and engaging both clinical and non-clinical audiences in person. - You have a deep understanding of primary care workflows and practice operations. - You are comfortable working in fast-paced, ambiguous environments and can quickly adapt to different market needs. - You have strong project management skills and can manage multiple onboarding efforts simultaneously. - You are willing to travel up to 75 percent of the time and spend extended time in provider offices. Requirements - Preferred (but not required): Experience with value-based care models, population health, or quality improvement initiatives. - Familiarity with EHR systems, medical billing, Medicare Advantage, and risk-based payment models. - Experience implementing healthcare technology or digital health tools in provider settings. - Knowledge of HEDIS, Stars, wellness visits, and accurate coding practices. Benefits - Financial Well-Being: Competitive base salary and equity opportunities, performance-based bonus program, 401k matching, and regular compensation reviews. - Physical Well-Being: Comprehensive medical, dental, and vision coverage. - Mental Well-Being: Initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. - Professional Development: Learning programs, mentorship, professional development funding, and regular performance feedback and reviews. - Additional Perks: Employee Stock Purchase Plan (ESPP), reimbursement for office setup expenses, monthly cell phone & internet stipend, remote-first culture, paid parental leave for all new parents, and much more!

Role Description At Counterpart Health, we are transforming healthcare and improving patient care with our innovative primary care tool, Counterpart Assistant. By supporting Primary Care Physicians (PCPs), we are able to deliver improved outcomes for patients at a lower cost through early diagnosis and longitudinal care management of chronic conditions. We are hiring a UX Engineer to own and evolve our design system and shared UI patterns, enabling faster, more consistent product development across teams. This role sits within Engineering and operates as a bridge between Design, Product, and Frontend Engineering. The UX Engineer ensures that design intent translates cleanly into production by building and maintaining high-quality, reusable UI primitives, components, and interaction patterns. A core focus of the role is enabling designers and product teams to leverage reliable, production-aligned building blocks rather than creating bespoke solutions. This includes: - Owning and evolving the design system as a product, including components, patterns, and usage standards - Building and maintaining reusable UI primitives and interaction patterns that scale across teams - Proactively managing frontend UX-related technical debt, resolving quality gaps and inconsistencies that slow development - Conducting coded prototyping for complex workflows using synthetic or mock data, especially for data-dense or AI-enabled experiences - Improving experience quality and consistency across motion, responsive behavior, and mobile contexts - Partnering closely with Design and Product during discovery to validate feasibility and reduce downstream rework - Acting as the interface between design intent and frontend implementation, resolving ambiguity and aligning on constraints - Contributing production-quality code and collaborating with engineering on system-level frontend decisions Qualifications - Advanced frontend engineering expertise (React, TypeScript, Tailwind, Storybook), and experience shipping production UI - Experience working with design systems and component libraries at scale - High design fluency, with attention to interaction detail, usability, accessibility, and visual quality - Experience working in AI-enabled development environments or leveraging AI-assisted tools to accelerate workflows Benefits - Financial Well-Being: Competitive base salary, equity opportunities, performance-based bonus program, 401k matching, and regular compensation reviews - Physical Well-Being: Comprehensive medical, dental, and vision coverage - Mental Well-Being: No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy - Professional Development: Learning programs, mentorship, professional development funding, and regular performance feedback and reviews - Additional Perks: Employee Stock Purchase Plan (ESPP), reimbursement for office setup expenses, monthly cell phone & internet stipend, remote-first culture, paid parental leave for all new parents Company Description In 2018, Clover Health set out to do something unprecedented: build a clinically intuitive, AI-enabled solution that fits within physicians' workflows to help support the earlier diagnosis and management of chronic conditions. Years later, that vision is a reality, with thousands of practitioners using Counterpart Assistant during patient visits to improve disease management, reduce medical expenses, and drive success in value-based care. With an exceptional team of value-based care and technology experts, Counterpart Health is driving value-based care at the speed of software. Counterpart Health is a subsidiary of Clover Health. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives.

At Counterpart Health, we are transforming healthcare and improving patient care with our innovative primary care tool, Counterpart Assistant. By supporting Primary Care Physicians (PCPs), we are able to deliver improved outcomes to our patients at a lower cost through early diagnosis and longitudinal care management of chronic conditions. We are seeking a HEDIS Measure Owner (Abstractor) that will be responsible for the end-to-end performance of assigned HEDIS measures, with a primary focus on achieving and sustaining 5-Star performance. This role goes beyond traditional chart abstraction and serves as a measure-level owner, accountable for ongoing monitoring, medical record abstraction, gap identification, and driving targeted interventions to improve outcomes. A key function of this role is to translate data and chart findings into actionable insights for providers, ensuring that care gaps are clearly identified and surfaced through tasks or alerts within clinical workflows. The goal is to simplify decision-making for providers, reduce administrative burden, and allow more time for direct patient care. The associate will function as a subject matter expert (SME) and partner cross-functionally with data, clinical, and provider engagement teams to ensure accurate reporting, efficient workflows, and optimal performance. As a HEDIS Measure Owner, you will: Own assigned HEDIS measure(s) with accountability for 5-Star performance. - Monitor performance regularly, including: current rates and trends, gap-to-goal analysis, hits needed to achieve target performance. - Review and abstract medical records as they are received. - Maintain productivity expectations of 60–80 charts per day. - Document findings accurately and aligned with NCQA HEDIS technical specifications. - Conduct random audits of incoming data streams to validate completeness and accuracy. - Partner with providers & clinical teams to close care gaps - Provide insight into chart findings, documentation gaps, and missed opportunities. - Act as a liaison between abstraction, clinical, and provider workflows. - Validate data & collaborate cross-functionally to improve accuracy. - Collaborate with data and analytics teams to: validate accuracy of data sources and identify gaps between claims, supplemental data, and chart findings. - Serve as a subject matter expert (SME) on HEDIS measures and requirements. - Serve as SME for grouping of assigned HEDIS measures across women's health, cardiovascular health, diabetes care, care transitions and management, or preventive screening. - Maintain deep knowledge of: HEDIS technical specifications, Medicare Advantage STAR ratings, value sets and documentation requirements. - Provide guidance to internal teams on measure interpretation and compliance. Success in this role looks like: - First 90 days: Rapidly ramp on the Clover Assistant platform and assigned HEDIS measures, consistently reviewing 60-80 charts per day with strong accuracy. Begin contributing to gap closure by identifying care gaps and reliably translating findings into compliant, high-quality outputs. - First 6 months: Proactively surface care gaps, near misses, and incomplete services, and convert insights into actionable provider interventions within CA and EHR workflows. Partner cross-functionally to improve gap closure strategies, refine provider alerts, and enhance data and reporting logic. - First year: Drive meaningful improvements in quality performance, including progress toward 5-Star measures, while reducing provider administrative burden. Prioritize high-impact actions that streamline workflows, minimize unnecessary documentation, and enable providers to focus more on patient care. You should get in touch if: - You have at least 2+ years of HEDIS Abstraction Experience. - You have strong knowledge of Medicare Advantage and HEDIS measures and technical specifications. - You have strong analytical and problem-solving skills. - You have accountability and ownership mindset. - You have strong attention to detail, data, and documentation accuracy. - You have effective communication and collaboration. - You have the ability to translate data and chart findings into actionable insights. - You have the ability to work effectively in a remote environment. Preferred - Associate’s or Bachelor’s degree in healthcare-related field (or equivalent experience). - Experience with HEDIS abstraction tools. - Experience working with EHR systems and provider workflows. - Exposure to STAR ratings performance strategy. Benefits Overview: - Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions. - Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare. - Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. - Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews. Additional Perks: - Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities - Reimbursement for office setup expenses - Monthly cell phone & internet stipend - Remote-first culture, enabling collaboration with global teams - Paid parental leave for all new parents - And much more! About Counterpart Health: In 2018, Clover Health set out to do something unprecedented: build a clinically intuitive, AI-enabled solution that fits within physicians' workflows to help support the earlier diagnosis and management of chronic conditions. Years later, that vision is a reality, with thousands of practitioners using Counterpart Assistant during patient visits to improve disease management, reduce medical expenses, and drive success in value-based care. With an exceptional team of value-based care and technology experts, Counterpart Health is driving value-based care at the speed of software. Counterpart Health is a subsidiary of Clover Health. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility. #LI-REMOTE Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc. A reasonable estimate of the base salary range for this role is: $80,000—$100,000 USD

At Counterpart Health, we are transforming healthcare and improving patient care with our innovative primary care tool, Counterpart Assistant. By supporting Primary Care Physicians (PCPs), we are able to deliver improved outcomes to our patients at a lower cost through early diagnosis and longitudinal care management of chronic conditions. The Senior Manager of Operations, Provider Success (South) is the regional leader accountable for executing Counterpart’s national provider success strategy across the South region. This role owns provider relationships, team performance, and market-level outcomes, ensuring national standards are delivered effectively while adapting execution to local market dynamics. This role owns results in-region and serves as the primary escalation point for market-specific provider needs. As Senior Manager of Operations you will: Execute Provider Success Strategy - Execute the national provider success strategy to achieve regional performance goals. - Own regional outcomes, including provider satisfaction, engagement, retention, and issue resolution. - Drive increased adoption and sustained use of Counterpart Assistant across assigned markets. - Apply national playbooks and workflows while tailoring execution to local provider and market needs. Lead Regional Teams and Provider Relationships - Lead, coach, and develop regional provider success teams, including Regional Directors of Operations and Account Managers. - Build and maintain executive-level relationships with key provider partners. - Coach teams to define account-level tactics, prioritize daily work, and deliver against regional goals. - Own regional staffing, prioritization, and resource allocation decisions. Drive Market Execution & Feedback - Identify workflow, implementation, and operational barriers unique to individual practices or markets. - Develop and execute local tactics to remove blockers and improve provider experience. - Monitor regional performance trends, risks, and opportunities. - Escalate systemic issues and insights to national leadership for enterprise-level resolution. - Partner with regional Clinical, Network, Growth, and Operations leaders to ensure coordinated execution. Success in this role looks like: - Strong provider relationships and measurable improvements in provider satisfaction across the region. - Consistent execution of national provider success standards with effective local adaptation. - Increased adoption and value realization of Counterpart Assistant in regional markets. - High-performing, well-coached regional teams with clear priorities and accountability. - Timely identification and resolution of market-specific barriers impacting provider success. You should get in touch if: - Bachelor’s degree in Healthcare Administration, Business, Public Health, or related field (Master’s preferred). - 8–10+ years of progressive experience in healthcare operations, provider operations, or value-based care programs. - 4+ years experience in Medicare Advantage, ACOs, or other risk-bearing health plan models. - Demonstrated experience defining and guiding account-level strategy for provider-facing or field-based teams. - Strong experience in operational design, process improvement, and change management. - Proven experience leading and influencing both direct and indirect teams. - Experience working with and influencing Primary Care providers. Preferred Qualifications - Experience supporting multi-state provider operations. - Strong analytical skills to guide market-level decisions. - Experience partnering with technology or product teams on tools supporting field execution. Benefits Overview: - Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions. - Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare. - Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. - Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews. Additional Perks: - Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities - Reimbursement for office setup expenses - Monthly cell phone & internet stipend - Remote-first culture, enabling collaboration with global teams - Paid parental leave for all new parents - And much more! About Counterpart Health: In 2018, Clover Health set out to do something unprecedented: build a clinically intuitive, AI-enabled solution that fits within physicians' workflows to help support the earlier diagnosis and management of chronic conditions. Years later, that vision is a reality, with thousands of practitioners using Counterpart Assistant during patient visits to improve disease management, reduce medical expenses, and drive success in value-based care. With an exceptional team of value-based care and technology experts, Counterpart Health is driving value-based care at the speed of software. Counterpart Health is a subsidiary of Clover Health. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility. #LI-Remote Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc. A reasonable estimate of the base salary range for this role is: $146,000—$175,000 USD

At Counterpart Health, we are transforming healthcare and improving patient care with our innovative primary care tool, Counterpart Assistant. By supporting Primary Care Physicians (PCPs), we are able to deliver improved outcomes to our patients at a lower cost through early diagnosis and longitudinal care management of chronic conditions. We are looking for a Senior Software Engineer with expertise in full-stack engineering. In this role, you will collaborate with our operators, clinicians, and product managers to build tools that drive real change in healthcare. You won't just write code to spec — you'll understand the business problem, engage with stakeholders, and shape the solution. As a Senior Software Engineer, you will: - Simplify the complexities of healthcare by building systems that enhance human efforts. Understand the business context behind what you build — why it matters, who it serves, and how it connects to outcomes. - Exercise agency: make informed technical and product decisions on your own to advance outcomes. Take ownership of your work from problem understanding through delivery and measurement. - Stay up-to-date with new tools and technologies to solve challenges and advance our goals. - Adopt and evangelize AI both in your own work and in the solutions you build. - Help define and maintain development practices that enable fast iteration while ensuring quality, including writing tests and documenting key implementations. - Collaborate with Product Managers and operational teams to conceptualize and develop new features. Engage directly with users and stakeholders to understand their needs — don't wait for requirements to be handed to you. You should get in touch if: - You have 5+ years of experience in software with proficiency in one or more common languages, and are also familiar with various databases and web frontend technology. - You know how to build systems with AI agents as your partners and team members, and are passionate about the impact AI can have in technology. - You approach building and maintaining systems with maturity, rigor, and attention to scalability. - You are comfortable working across different technical systems and concerns. - You have experience building and refactoring complex (often distributed) systems. - You care about outcomes, not just output. You want to understand the "why" behind what you build and can connect your work to business and user impact. We're hiring Software Developers across multiple teams at Clover and Counterpart Health— our recruiting team will assess your background and connect you with the best-fit opportunity. You'll learn more about the specific team and interview process as you move through the process. Benefits Overview: - Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program and regular compensation reviews to recognize and reward exceptional contributions. - Physical Well-Being: We prioritize the health and well-being of our employees and their families by offering comprehensive group medical coverage that include coverage for hospitalization, outpatient care, optical services, and dental benefits. - Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, company holidays, access to mental health resources, and a generous annual leave policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. - Professional Development: We are committed to developing our talent professionally. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews. Additional Perks: - Reimbursement for office setup expenses - Flexibility to work from home, enabling collaboration with global teams - Paid parental leave for all new parents - And much more! About Counterpart Health: In 2018, Clover Health set out to do something unprecedented: build a clinically intuitive, AI-enabled solution that fits within physicians' workflows to help support the earlier diagnosis and management of chronic conditions. Years later, that vision is a reality, with thousands of practitioners using Counterpart Assistant during patient visits to improve disease management, reduce medical expenses, and drive success in value-based care. With an exceptional team of value-based care and technology experts, Counterpart Health is driving value-based care at the speed of software. Counterpart Health is a subsidiary of Clover Health. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility. #LI-Remote Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc. A reasonable estimate of the base salary range for this role is: $195,000—$220,000 USD

At Counterpart Health, we are transforming healthcare and improving patient care with our innovative primary care tool, Counterpart Assistant. By supporting Primary Care Physicians (PCPs), we are able to deliver improved outcomes to our patients at a lower cost through early diagnosis and longitudinal care management of chronic conditions. We are looking for a Senior Software Developer with expertise in full-stack engineering. In this role, you will collaborate with our operators, clinicians, and product managers to build tools that drive real change in healthcare. You won't just write code to spec — you'll understand the business problem, engage with stakeholders, and shape the solution. As a Senior Software Developer, you will: - Simplify the complexities of healthcare by building systems that enhance human efforts. Understand the business context behind what you build — why it matters, who it serves, and how it connects to outcomes. - Exercise agency: make informed technical and product decisions on your own to advance outcomes. Take ownership of your work from problem understanding through delivery and measurement. - Stay up-to-date with new tools and technologies to solve challenges and advance our goals. - Adopt and evangelize AI both in your own work and in the solutions you build. - Help define and maintain development practices that enable fast iteration while ensuring quality, including writing tests and documenting key implementations. - Collaborate with Product Managers and operational teams to conceptualize and develop new features. Engage directly with users and stakeholders to understand their needs — don't wait for requirements to be handed to you. You should get in touch if: - You have 5+ years of experience in software with proficiency in one or more common languages, and are also familiar with various databases and web frontend technology. - You know how to build systems with AI agents as your partners and team members, and are passionate about the impact AI can have in technology. - You approach building and maintaining systems with maturity, rigor, and attention to scalability. - You are comfortable working across different technical systems and concerns. - You have experience building and refactoring complex (often distributed) systems. - You care about outcomes, not just output. You want to understand the "why" behind what you build and can connect your work to business and user impact. We're hiring Software Developers across multiple teams at Clover and Counterpart Health— our recruiting team will assess your background and connect you with the best-fit opportunity. You'll learn more about the specific team and interview process as you move through the process. Benefits Overview: - Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program and regular compensation reviews to recognize and reward exceptional contributions. - Physical Well-Being: We prioritize the health and well-being of our employees and their families by offering comprehensive group medical coverage that include coverage for hospitalization, outpatient care, optical services, and dental benefits. - Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, company holidays, access to mental health resources, and a generous annual leave policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. - Professional Development: We are committed to developing our talent professionally. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews. Additional Perks: - Reimbursement for office setup expenses - Flexibility to work from home, enabling collaboration with global teams - Paid parental leave for all new parents - And much more! About Counterpart Health: In 2018, Clover Health set out to do something unprecedented: build a clinically intuitive, AI-enabled solution that fits within physicians' workflows to help support the earlier diagnosis and management of chronic conditions. Years later, that vision is a reality, with thousands of practitioners using Counterpart Assistant during patient visits to improve disease management, reduce medical expenses, and drive success in value-based care. With an exceptional team of value-based care and technology experts, Counterpart Health is driving value-based care at the speed of software. Counterpart Health is a subsidiary of Clover Health. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc. A reasonable estimate of the base salary range for this role is: $134,000—$175,000 CAD

At Counterpart Health, we are transforming healthcare and improving patient care with our innovative primary care tool, Counterpart Assistant. By supporting Primary Care Physicians (PCPs), we are able to deliver improved outcomes to our patients at a lower cost through early diagnosis and longitudinal care management of chronic conditions. We’re looking for a Senior Machine Learning Engineer to help us build a revolutionary new health care business. Clover uses Machine Learning/Natural Language Processing to leverage our data to help keep beneficiaries healthy and out of the hospital by getting them targeted care. By predicting avoidable adverse events, our ML/NLP/LLM infrastructure is central to working on our central mission, and has a direct impact on our beneficiaries. You will help build systems and tools that support the data needs of a diverse organization and contribute to the expansion of the Machine Learning/Natural Language Processing/LLM capabilities of our Data Platform. As a Senior Machine Learning Engineer, you will: - Design, implement and validate high-reliability, distributed platforms for machine learning, natural language processing, and LLMs. - Create, debug, interpret and improve production machine learning and natural language processing models. - Build the tools and validation processes that help Clover translate insights into action at scale. - Use existing commercial and open source tools to create a robust production platform. - Work closely with Clover's Data Science and Engineering teams to ensure that the ML/NLP/LLM Platform is providing real value. - Document, iterate, and provide tutorials to ensure Data Scientists are able to use your tools easily. You will love this job if: - You want to create impact with your work by finding machine learning-driven insights in the data to unlock value and improve health outcomes for real people. - You are comfortable acting autonomously in ambiguous and changing environments. - You value collaboration and feedback. You can communicate technical vision in clear terms— to your teammates and across the technology team more broadly. You are willing and able to help your teammates grow by demonstrating best practices, providing (and receiving) respectful and constructive feedback, and disclosing your unique insights with everyone. - You enjoy working in a fluid environment, defining priorities that adapt to our larger goals. You can bring clarity to ambiguity while remaining open-minded to new information that might change your mind. - You are not hesitant to jump in to help fix things that are broken and you are encouraged to make sustainable systems. You are happy to fill in the gaps to reach a goal where necessary, even if it does not always fit your job description. - You have a genuine interest in what good technology can do to help people and have a positive attitude about tackling hard problems in an important industry. You should get in touch if: - You have 5+ years of experience in Machine Learning Engineering roles in technology enabled companies. Healthcare experience preferred but not required. - You have experience with Python, Python data science libraries (numpy, pandas, sklearn, tensorflow, pytorch, etc.), and deploying Python apps into production environments. - You have experience with Natural Language Processing and/or LLMs. - You have a solid foundation in feature engineering, feature selection, and machine learning techniques. - You have experience interpreting, modifying, and debugging the inputs and outputs of production ML/NLP/LLM models. - You have both built and refactored complex distributed systems, especially ML/NLP/LLM systems. - You have scaled the impact of other engineers and data scientists through mentorship, development of reusable libraries, and documentation. Benefits Overview: - Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions. - Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare. - Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. - Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews. Additional Perks: - Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities - Reimbursement for office setup expenses - Monthly cell phone & internet stipend - Remote-first culture, enabling collaboration with global teams - Paid parental leave for all new parents - And much more! About Counterpart Health: In 2018, Clover Health set out to do something unprecedented: build a clinically intuitive, AI-enabled solution that fits within physicians' workflows to help support the earlier diagnosis and management of chronic conditions. Years later, that vision is a reality, with thousands of practitioners using Counterpart Assistant during patient visits to improve disease management, reduce medical expenses, and drive success in value-based care. With an exceptional team of value-based care and technology experts, Counterpart Health is driving value-based care at the speed of software. Counterpart Health is a subsidiary of Clover Health. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility. #LI-REMOTE Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc. A reasonable estimate of the base salary range for this role is: $150,000—$200,000 USD

At Counterpart Health, we are transforming healthcare and improving patient care with our innovative primary care tool, Counterpart Assistant. By supporting Primary Care Physicians (PCPs), we are able to deliver improved outcomes to our patients at a lower cost through early diagnosis and longitudinal care management of chronic conditions. We're looking for a Manager, Software Developer to join our team. Our managers take on a player/coach role, balancing technical leadership, execution, and people management. The primary responsibility of Developer Managers is to build and develop strong teams while ensuring high-impact results. We empower engineers to take ownership of problems and support them with mentorship, guidance, and business context. As a Manager, Software Developer, you will: - Drive team impact by fostering high technical productivity and reliability. - Cultivate a healthy, results-driven, and collaborative team culture. - Represent the team in engineering-wide planning, initiatives, and processes. - Partner with Product Managers and Designers to shape our technical roadmap and solve problems that improve the patient and doctor experience. - Set and communicate clear team objectives that align with Counterpart's company goals and roadmap. - Lead hiring, development, and retention efforts to build a high-performing team. You should get in touch if: - You have technical leadership experience managing teams of 3+ engineers. - You have a strong background in system design and proficiency in general-purpose programming languages such as Python, Ruby, Go, or Java. - You have a track record of leading development projects while creating opportunities for others to grow into leadership roles. - You have experience in fast-paced environments, making quick, strategic decisions under competing constraints. - You have a proven ability to successfully deliver complex web applications and services. - You are adaptable and able to work across various technical systems and concerns. Benefits Overview: - Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program and regular compensation reviews to recognize and reward exceptional contributions. - Physical Well-Being: We prioritize the health and well-being of our employees and their families by offering comprehensive group medical coverage that include coverage for hospitalization, outpatient care, optical services, and dental benefits. - Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, company holidays, access to mental health resources, and a generous annual leave policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. - Professional Development: We are committed to developing our talent professionally. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews. Additional Perks: - Reimbursement for office setup expenses - Monthly cell phone & internet stipend - Flexibility to work from home, enabling collaboration with global teams - Paid parental leave for all new parents - And much more! About Counterpart Health: In 2018, Clover Health set out to do something unprecedented: build a clinically intuitive, AI-enabled solution that fits within physicians' workflows to help support the earlier diagnosis and management of chronic conditions. Years later, that vision is a reality, with thousands of practitioners using Counterpart Assistant during patient visits to improve disease management, reduce medical expenses, and drive success in value-based care. With an exceptional team of value-based care and technology experts, Counterpart Health is driving value-based care at the speed of software. Counterpart Health is a subsidiary of Clover Health. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility. #LI-REMOTE Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc. A reasonable estimate of the base salary range for this role is: $134,000—$175,000 CAD

At Counterpart Health, we are transforming healthcare and improving patient care with our innovative primary care tool, Counterpart Assistant. By supporting Primary Care Physicians (PCPs), we are able to deliver improved outcomes to our patients at a lower cost through early diagnosis and longitudinal care management of chronic conditions. We're looking for an Engineering Manager to join our team. Our managers take on a player/coach role, balancing technical leadership, execution, and people management. The primary responsibility of Engineering Managers is to build and develop strong teams while ensuring high-impact results. We empower engineers to take ownership of problems and support them with mentorship, guidance, and business context. As an Engineering Manager, you will: - Drive team impact by fostering high technical productivity and reliability. - Cultivate a healthy, results-driven, and collaborative team culture. - Represent the team in engineering-wide planning, initiatives, and processes. - Partner with Product Managers and Designers to shape our technical roadmap and solve problems that improve the patient and doctor experience. - Set and communicate clear team objectives that align with Counterpart's company goals and roadmap. - Lead hiring, development, and retention efforts to build a high-performing team. You should get in touch if: - You have technical leadership experience managing teams of 3+ engineers. - You have a strong background in system design and proficiency in general-purpose programming languages such as Python, Ruby, Go, or Java. - You have a track record of leading development projects while creating opportunities for others to grow into leadership roles. - You have experience in fast-paced environments, making quick, strategic decisions under competing constraints. - You have a proven ability to successfully deliver complex web applications and services. - You are adaptable and able to work across various technical systems and concerns. Benefits Overview: - Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program and regular compensation reviews to recognize and reward exceptional contributions. - Physical Well-Being: We prioritize the health and well-being of our employees and their families by offering comprehensive group medical coverage that include coverage for hospitalization, outpatient care, optical services, and dental benefits. - Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, company holidays, access to mental health resources, and a generous annual leave policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. - Professional Development: We are committed to developing our talent professionally. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews. Additional Perks: - Reimbursement for office setup expenses - Monthly cell phone & internet stipend - Flexibility to work from home, enabling collaboration with global teams - Paid parental leave for all new parents - And much more! About Counterpart Health: In 2018, Clover Health set out to do something unprecedented: build a clinically intuitive, AI-enabled solution that fits within physicians' workflows to help support the earlier diagnosis and management of chronic conditions. Years later, that vision is a reality, with thousands of practitioners using Counterpart Assistant during patient visits to improve disease management, reduce medical expenses, and drive success in value-based care. With an exceptional team of value-based care and technology experts, Counterpart Health is driving value-based care at the speed of software. Counterpart Health is a subsidiary of Clover Health. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility. #LI-Remote Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc. A reasonable estimate of the base salary range for this role is: $180,000—$230,000 USD