• Review requirements, user stories, tickets, and acceptance criteria to identify test needs, edge cases, and key risks. • Create and execute test cases for patient-facing web experiences, mobile application behavior, and integrated workflows. • Perform regression testing for new releases, bug fixes, configuration changes, and dependency updates. • Support smoke testing, release validation, and post-deployment verification as needed. • Document defects with clear reproduction steps, expected behavior, observed behavior, business impact, and severity. • Work closely with developers to investigate whether issues stem from UI behavior, backend logic, APIs, data conditions, or third-party integrations. • Validate application behavior across supported browsers, responsive layouts, and core device scenarios. • Help ensure that critical user journeys function reliably across the full experience, not just within isolated features. • Maintain organized test cases, regression checklists, test evidence, and QA documentation. • Support release-readiness reporting by communicating coverage status, open risks, and major findings.

• Execute manual regression testing for CGI Advantage (or similar ERP financial systems) following system updates and releases • Develop, review, and execute test cases, test scripts, and test scenarios based on functional requirements and release documentation • Validate system functionality across key financial modules (e.g., GL, AP, AR, Budgeting, Procurement) • Identify, document, and track defects through resolution using defect tracking tools • Perform functional analysis to verify business processes and ensure alignment with financial management requirements • Collaborate with business stakeholders, developers, and system integrators to clarify requirements and resolve issues • Analyze test results and provide clear reporting on system performance, issues, and risks • Ensure compliance with internal controls, financial policies, and system standards • Assist in maintaining and improving test documentation, procedures, and reusable test assets

Role Description As a member of the Engineering team, you’ll be the ultimate advocate for the event organizers and attendees who rely on our platform for their high-stress, live-event needs. In this role, you will lead a team of QA specialists through a critical evolution: transitioning from manual, non-technical testing to a modern, standardized QA practice. As Eventeny scales, you will bridge the gap between product vision and technical stability. This is a full-time, salaried position. The QA Manager will have a work week of Monday – Friday, with a general expectation of being available during business hours (9am – 5pm EST) and periodically on nights and weekends to support Event Organizers managing various events. - Lead the Technical Evolution: Mentor and upskill the QA specialist team, transitioning from a primarily manual workflow practice to a standardized QA model including automated regression testing and technical documentation. - Act as the "Gatekeeper": Collaborate directly with Engineering, Product, and Design to ensure every release meets a high standard for quality and stability. - Implement Hybrid Testing: Maintain high-quality manual testing while building out automated frameworks to reduce overhead. - Manage the Bug Lifecycle: Triage issues based on customer impact and business goals, ensuring the Engineering team is focused on the most critical friction points. - Scale the Culture: Foster a culture of "Quality-First" within the broader team, ensuring that speed of growth never comes at the expense of our customers' trust. - Product Expertise: Become an absolute expert on the Eventeny product to anticipate how new features might break existing workflows for a 5,000+ person festival or convention. Qualifications - 5+ years in Software Quality Assurance, with at least 1–2 years in a Lead or Manager role—ideally within a fast-paced environment. - Proven experience taking non-technical team members and coaching them on technical QA practices (SQL basics, API testing, browser dev tools). - Experience in building automation frameworks that “play nice” within the existing code-base. - You thrive in a high-velocity environment where growth experiments are constant and the ability to pivot quickly is a core requirement for success. - Strong experience with API testing and querying databases. You should be comfortable reading (or even writing) code and participating in PR reviews. - You understand that a "bug" isn't just a technical error; it’s a failure for a festival organizer on their biggest day of the year. Benefits - Flexible schedule. - Unlimited Paid Time Off – yes, really! - Fully remote. - Comprehensive health insurance. - Vision and dental insurance. - Group Life Insurance. - Quarterly employee bonuses. - Yearly company retreat. - Potential for customer event access. - Company provided laptop and general office supplies. Compensation This is a full-time position with a base salary range of $70,000 - $80,000 with benefits and quarterly bonus. The final offer will be determined by multiple factors including candidate experience and expertise. This is a fully remote position.

• Testing product versions prior to release to aid in quality assurance using C# in Visual Studio. • Version verification and validation testing to ensure product quality and integrity. • Coordination with the Success and Support teams for troubleshooting assistance and/or clinic setup. • Sharing feedback with the Product Manager and engineering team. • Documentation generation for product-related materials. • Medical Device documentation preparation, in cooperation with our Regulatory team, including defining requirement specifications, outlining testing conditions, executing and documenting testing, and outlining and mitigating software risks.