Role Description We are seeking an experienced and strategic Customer Engagement Specialist to join our global team. In this mid-level role, you will be a key driver in the strategy and execution of our anti-piracy and software compliance campaigns throughout the Middle East and North Africa (MENA) region. Because you will be leading negotiations across diverse markets, professional fluency in both Arabic and French is strictly required. You will take ownership of customer interactions, turning data analysis into effective engagement strategies and contributing directly to the success and growth of our compliance programs. This is a role for a proactive professional looking to apply their customer engagement and analytical skills in the dynamic and impactful field of software license compliance. - Lead engagement and build relationships with customers across the MENA region, driving compliance conversations and negotiations. - Analyze complex investigation data to identify trends, generate actionable insights, and inform campaign strategy, while ensuring CRM data integrity. - Own the lead development process, refining and implementing strategies to identify and qualify new compliance opportunities. - Develop and maintain comprehensive campaign documentation and playbooks to ensure process consistency and scalability. - Provide strategic analysis and reporting to stakeholders on campaign performance and evolving business needs. Qualifications - 3+ years of professional experience in a customer engagement, sales, account management, or business development role. - Demonstrated experience using CRM platforms (e.g., Salesforce, HubSpot) to manage customer pipelines and report on metrics. - Strong proficiency in MS Excel or equivalents (e.g., Google Sheets) for data analysis and reporting. - Professional working proficiency in English, with excellent written, verbal, and negotiation skills. - Proven ability to work autonomously, manage competing priorities, and take ownership of outcomes in a fast-paced environment. Requirements - Candidates must currently reside within the MENA region and have professional proficiency in both French and Arabic to be considered. Preferred Qualifications - Direct experience in software license compliance, anti-piracy, or intellectual property rights. - A proven track record of meeting and exceeding performance targets. - Experience in a role requiring investigative or analytical skills to solve complex problems. - Experience mentoring junior team members is a plus. Compensation - Fixed Monthly Salary: $800 USD - Performance-Based Bonus: Up to $400 USD per month. - Total target monthly earning potential of up to $1,200 USD. Benefits - Global Impact: Work on meaningful projects that have a tangible impact on businesses worldwide. - Career Growth: Take on a role with significant autonomy and the opportunity to help shape our engagement strategies. - Remote-First Culture: Enjoy the flexibility of working remotely while collaborating with a diverse and talented international team. - Innovative Environment: Be part of a forward-thinking team that values integrity and continuous improvement.

Role Description As a Freelance Subtitler with CreatorGlobal, you'll be an integral part of our transcription and localization teams and own the process of creating English subtitles for original content, with the goal of making our content accessible for larger audiences. Are you a subtitling professional, comfortable in fast-paced environments, and eager to experiment with unconventional tools? We’re looking for an English Subtitle Specialist to join our localization team and support an innovative subtitle production workflow for MrBeast content. As an English Subtitle Specialist, you will be responsible for: - The creation, editing, and delivery of English subtitles for weekly MrBeast YouTube videos. - Handling all steps of the subtitling process and ensuring prompt delivery of subtitles to CreatorGlobal Leadership. - Contributing to our new subtitling workflow, applying your subtitling foundation in an evolving production environment. - Subtitle versioning/editing/conforms, amending change logs and transcripts, subtitle QC, and assisting with ad-hoc subtitling/localization tasks. Qualifications - Native English speaker. - Professional subtitling experience or experience with transcription, dialogue lists, dubbing or AD script writing, subtitling templates, proofreading & editing, etc. - Flexible schedule with availability to pick up late requests and ability to start on tasks immediately upon video delivery. - Comfort working with proprietary or non-standard tools. - Curiosity and cross-disciplinary interest: experience or genuine enthusiasm for adjacent fields like coding, motion graphics, media production, or UX is a strong plus. - Familiarity with subtitle formats beyond SRT such as ASS, VTT, or formats with embedded style metadata. - Experience with subtitling or video tools such as OOONA, Subtitle Edit, Aegisub, Adobe Premiere, DaVinci Resolve, or similar. - Ability to troubleshoot independently and escalate issues clearly. - Attention to detail and reliability in delivering consistent, quality work under pressure. Requirements - Maintain a flexible work schedule and deliver subtitle files within tight turnaround windows following video delivery. - Communicate clearly with CreatorGlobal leadership to flag tool issues, inconsistencies, or workflow improvements. Hiring Process If we decide to move forward with your application there will be a first round, one-on-one interview with a member of our Leadership team, followed by a case study, and lastly, a final interview with senior members of our CG Leadership team. We are excited to potentially have you on the team and are grateful for your time applying!

Role Description Responsible for collecting commercial, government, and patient balances by following the approved processes, policies and procedures set by the revenue cycle department. - Monitors outstanding account balances to determine the next step in the collection process. - Follows up on claims and claim denials to ensure maximum reimbursement for services provided. - Reviews accounts receivable activities and calls on outstanding balances or claims. - Generates appropriate paperwork, including insurance claim forms (original and re-filed) and collection letters. - Reviews insurance payments (Explanation of Benefits – EOB’s) to determine whether reimbursement is accurate. - Navigates portals to send claims for adjudication. - Investigates and appeals denied or underpaid claims. - Responds to all inquiries received from patients and payors either by telephone or written request. - Tracks and resolves discrepancies. - Follows-up on unpaid insurance claims after denial to obtain settlement of claim. - Audits insurance and patient accounts to determine whether a refund is needed. - Promptly and courteously responds to all inquiries received from payors and patients either by telephone or written request. - Provides clear communication and customer service on collection issues to external customers and internal business partners. - Helps patients develop patient payment plans. - Identifies patterns and trends that indicate a potential issue. - Adheres to all policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service. - Performs other duties that may be necessary or in the best interest of the organization. - Submits billing data to insurance providers. - Participates in continuing educational activities relative to assigned duties and responsibilities. Qualifications - High school diploma or GED required. - Computer proficiency and experience in windows-based technologies. - Ability to be discrete and secure confidential and sensitive information. - Prior work experience in a medical office setting preferred. - Excellent problem-solving skills, attention to detail, management of multiple tasks and the ability to do so independently. - Ability to handle difficult situations with a positive attitude. - Good interpersonal, oral and written communication skills. - Strong organizational and time management skills. - Ability to adhere to deadlines timely. - Must be able to work as part of a team with peers and leadership within the organization. - Must possess a high level of interpersonal skills including the ability to respond calmly and make rational decisions in stressful situations. Benefits - Pay $20-25 Company Description Confluent Health, LLC and its affiliates are equal opportunity employers committed to building a diverse and inclusive workforce. We do not discriminate based on race, color, religion, sex, sexual orientation, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, national origin, marital status, age, disability, veteran status, or other applicable legally protected characteristics. If you need assistance or would like to request an accommodation due to a disability, please contact us at careers@goconfluent.com.

Role Description Assists Corporate Bankers and Portfolio Managers in managing existing Corporate Banking relationships. Acts as a contact person when the Corporate Banker and/or Portfolio Manager are not immediately available and provides direct client service. Expands or deepens client relationships by identifying client needs and communicating to relationship team. Provides direct client service under direction. - Coordinates closings for new loans and modifications under Corporate Banker guidance. - Works closely with Portfolio Managers and Corporate Banking Portfolio Team Lead to ensure the risk management of each client relationship is in compliance with policy and procedure, as well as commercial and regulatory guidelines. - Provides general administrative support for the department including preparing miscellaneous reports, scanning documents to loan files and creating and maintaining corporate client files. Essential Job Responsibilities: - Assists in managing existing Corporate Banking relationships by performing the following: - Assists with collecting and tracking required financial information for the Credit Department to prepare an analysis. Reports collection activity to management in a timely manner. - Under direction, provides service to commercial clients on their banking needs with respect to deposit, loan and other miscellaneous products and services, including (but not limited to): - Answering questions on loans and other accounts, assisting with loan payments and collecting past due loan payments. - Processing advances from lines of credits or multi disbursement credits; preparing and initiating wire transfers. - Performing client verification for ACH and Wire Overlimit requests. - Working with branches to set up accounts or other services and introducing clients to branch staff. - Researching issues, providing solutions and preparing maintenances. - Working with Treasury Management on client issues, as needed. - Builds client relationships by identifying needs, recognizing cross-sell opportunities and communicating to Corporate Banking relationship team. - Loan Origination System (Abrigo) front-end input of new loan requests. - Actively participates in Regional Relationship Team meetings. - Assists with coordinating loan and modification closings by performing the following: - Assists in the preparation of the required pre-closing documents needed for the in-house loan documentation to begin (i.e., commitment letter, application, Reg B Letter, Good Standing Searches). - Orders Property Reports and flood determination (if real estate is held as collateral). - Completes UCC Search to prepare UCC Summary and works with Secured Credit to order an appraisal (if applicable). - Completes all required Loan Origination System workflows to move requests from loan approval through closing and post-closing workflow stages. - Obtains all invoices, descriptions, Serial numbers, etc. if equipment is being purchased. - Prepares upload forms for the loans to be booked to the system. - Coordinates loan closings and fundings with all necessary parties, including Loan Services, title companies, counsel, borrower’s counsel, and the Wire Room, when applicable. - Issues attorney engagement letters and works with outside counsel to prepare the loan documents in accordance to the bank approval and remains in constant communication with the attorney, Corporate Banker, and Loan Documentation to meet all deadlines as well as close the loan as approved. - Prepares necessary internal documents needed for the closing and funding of new loans, i.e., wire instructions, wire form, upload documents, Disbursement Authorization, etc. - Communicates with Loan Documentation to ensure that funding of the loan occurs in a timely fashion and works out any issues that may arise. Checks status of funding and notifies all necessary parties when it has occurred. - Works with Serviced Loans and Secured Credit to provide necessary information for closing participations and syndications, fully-followed transactions, dealer floor plan lines, and real estate transactions. - Checks system to ensure that the loan(s) were uploaded properly. - Follows proper policies and procedures to authenticate clients for all requests. Verifies identity and ensures that the appropriate authorized individual has submitted the request and has provided supporting documentation to prevent fraud. - Works closely with the Portfolio Manager and Corporate Banking Portfolio Team Lead to ensure the risk management of each client relationship is in compliance with policy and procedure, as well as commercial and regulatory guidelines. - Assists senior staff with coordinating rate changes, fees, lender incentives, etc. for SWAPs with Corporate Banker, client, Treasury, and any other financial institution for participation loans. - Collects items requested by Audit pertaining to assigned portfolio. Assists with follow-up on Audit Findings as needed. - Works with all necessary parties including title companies, counsel, and client to clear documentation exceptions in a timely manner. - Provides general administrative support, which may include preparing miscellaneous reports for the department as requested, scanning documents to loan files, monitoring collateral information to ensure accuracy on reports, assisting with missing documentation follow-up and creating and maintaining corporate client files. Qualifications - Minimum of one (1) year related experience required. - High School diploma or equivalent is required. - Excellent MS Word and Excel skills, Customer Service and communication skills, ability to work as a team player and to prioritize work effectively are all required. - Strong computer skills with the ability to learn internal systems are required. - May be eligible for Telecommuting.