Role Description We are looking for a Compensation Specialist to join our Total Rewards team with a core focus on expanding and structuring our human resources infrastructure across Latin America. This position will play a key strategic role in managing compensation strategies, handling region-specific cycles, and acting as a technical bridge to our stakeholders. The ideal candidate must have deep market insights regarding local frameworks in countries like Mexico and Argentina to ensure our scalability and competitiveness. Key Responsibilities: - Compensation Strategy & Survey Design: - Update, develop, and benchmark salary ranges, structures, and total rewards programs (both fixed and variable short-term incentives) aligned with the organization's regional business objectives. - LATAM Operations & Governance: - Oversee particular regional practices, including Profit Sharing programs and inflationary adjustments/salary. - Change Management & Education: - Lead the execution and delivery of information materials, workshops, and training to educate leaders on performance review cycles and total rewards strategy changes. - Job Architecture: - Perform organizational design and position evaluations (using global methodologies) to maintain equity and structural consistency across global technology structures. - Data-driven Analytics: - Leverage People and HR KPIs (turnover, compensation cycles, survey outcomes) to generate actionable insights and structured reporting for the executive leadership team. Qualifications - Solid experience inside global compensation teams, with an outstanding track record in Tech Companies, Startups, or Fast-paced environments. - Proven exposure and practical knowledge handling compensation structures in Latin America countries (primarily Mexico and Argentina). - Advanced/Fluent English and Spanish are mandatory for daily interaction, global document drafting, and committee meetings. - Advanced capabilities in financial modeling and analytical tools (Excel/Google Sheets formulas). Requirements - Experience in global compensation teams. - Knowledge of compensation structures in Latin America. - Fluency in English and Spanish. - Proficiency in financial modeling and analytical tools. Benefits - Competitive salary - Profit sharing - Variable compensation (For Commercial Positions Only) - Meal allowance - Health insurance - Dental plan - Life insurance - Childcare subsidy and Atypical Parenthood subsidy - Wellhub - Home office allowance - Employee assistance program (mental health, social, legal, and financial support) - Extended parental leave - Day off on birthday, Mother’s Day, and Father’s Day - Benefits Club (discounts on everyday services) - Discounts at educational institutions - Reading kit for children – PlayKids

Role Description The Solutions Architect of Information Technologies is responsible for planning, designing, and implementing organization-wide information systems and technologies. Other responsibilities include: - Research, development, and application of new information system technologies - Support the goals of managing and operating the organization Qualifications - Strong background in information technologies - Experience in planning and designing information systems - Ability to implement organization-wide technologies Requirements - Proven experience in research and development of information systems - Strong problem-solving skills - Excellent communication and collaboration abilities Benefits - Supportive and inclusive work environment - Opportunities for professional growth and development - Commitment to employee well-being and success Company Description Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across: - Eight hospitals - More than 400 outpatient practices - More than 300 labs - A school of nursing - A leading school of medicine and graduate education Mount Sinai advances health for all people, everywhere, by: - Tackling complex health care challenges - Discovering and applying new scientific learning - Developing safer, more effective treatments - Educating the next generation of medical leaders - Supporting local communities with high-quality care We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status. Equal Opportunity Employer The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate based on: - Race - Color - National origin - Age - Religion - Disability - Sex - Sexual orientation - Gender - Veteran status We are committed to fostering an environment where all individuals feel respected and supported.

• The architecture. • The AI delivery engine. • Our AI edge. • Discovery and the solution. • Delivery and the relationship. • The engineering bar.

Role Description We are looking for an experienced AWS Architect to design, develop, and optimize scalable and secure digital contact center solutions using Amazon Connect and modern GenAI technologies. The ideal candidate will lead architecture initiatives, integrate enterprise systems, and deliver intelligent customer and agent experiences through automation, LLMs, and real-time data workflows. - Architect end-to-end AWS-based solutions for Amazon Connect digital contact centers - Build custom chat widgets and agent desktops using Lambda, API Gateway, and modern front-end frameworks - Design event-driven, scalable cloud architectures following AWS Well-Architected principles - Implement GenAI solutions using Amazon Bedrock, SageMaker, and third-party/open-source LLMs - Integrate conversational intelligence into customer and agent workflows with AI/ML teams - Configure and manage IAM, VPCs, CloudWatch monitoring, logging, and security controls - Ensure compliance with enterprise security and governance standards - Integrate Amazon Connect with third-party CRMs and enterprise systems - Design streaming APIs, event-handling logic, and reporting APIs - Lead cross-functional engineering, DevOps, and product teams to deliver complex solutions - Align architectural strategy with business and customer experience goals Qualifications - 8+ years of experience in AWS architecture and cloud solution development - Deep expertise with Amazon Connect, Lambda, API Gateway, Lex, Bedrock, DynamoDB, S3 & CloudWatch - Proven experience with GenAI technologies (AWS-native & open-source models) - Strong understanding of IAM, cloud infrastructure, monitoring, and security practices - Experience building custom chat widgets and agent workspace solutions - Hands-on experience with CRM integrations and real-time event streaming - Strong communication, leadership, and problem-solving skills Requirements - WS Certified Solutions Architect – Professional - Experience with regulated industries (HIPAA, GDPR, Finance, Healthcare) - Familiarity with AI/ML services such as SageMaker, Kendra, Q in Connect, Agent Core, Strands - Experience applying LLMs, foundation models, or SLMs in customer service use cases Benefits - Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. - Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. - Work From Anywhere Culture: make the most of the flexibility that comes with remote work. - Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. - Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. - Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. - Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.