Role Description As a Project Manager, Innovations – People & Operations, you will lead the end-to-end coordination and execution of innovation testing across field offices and operational environments. This role is focused on ensuring field readiness, aligning communications and training, and driving consistent execution across test locations. You’ll serve as a key connector between field teams, stakeholders, and supporting partners to ensure programs are delivered effectively and insights can be captured for decision-making. Day to day, you’ll… - Coordinate the execution across test offices, participants, and workstreams to ensure consistency and alignment. - Manage test readiness including scheduling, logistics, onboarding, and participation tracking. - Serve as a primary operational contact for field teams, leaders, and stakeholders. - Execute communication plans including updates, reminders, and follow-ups to keep teams informed and aligned. - Translate innovation plans into clear, actionable guidance for field teams and participants. - Coordinate and track training delivery, onboarding, and completion across teams. - Resolve day-to-day operational issues and escalate risks to maintain execution momentum. - Maintain trackers, timelines, and status reporting to provide visibility to leadership. - Support data, reporting, and tooling alignment with analytics/IT partners. - Coordinate meetings, agendas, notes, and follow-ups across workstreams. Qualifications - Bachelor’s degree in a related field or the equivalent through a combination of education and related work experience. - Ability to work effectively in a diverse work group; ability to lead in a matrix environment and at a distance (virtually). - Ability to manage multiple stakeholders and priorities simultaneously. - Demonstrated decision making, analytical, and problem-solving skills. - Effective oral, written, and interpersonal communication skills with demonstrated effectiveness in presenting complex information to multiple organizational levels, with strong facilitation and presentation skills. - 3 years minimum related work experience. - Proficiency with Microsoft Office software and product planning tools. - Familiarity with Project Management methodologies. - Track record of establishing priorities and deadlines. Requirements - Experience in a consulting environment. - Familiarity with compliance (regulatory, Sarbanes-Oxley Act (SOX), etc.) and governance issues. - PMP certification, or equivalent, or completed work towards PMP certification, or equivalent. - Some tax or financial background. - Experience in field operations, retail, or multi-site environments. - Experience supporting pilot programs or test-and-learn initiatives. - Experience working cross-functionally with analytics, IT, or systems teams, retail, or multi-site environments. Benefits - Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage. - Can participate in the H&R Block Retirement Savings Plan (401(k) Plan). - Employee Assistance Program, (virtual) fitness center programs, and the associate discount program. - Automatically enrolled in Business Travel Accident Insurance. - Receive Associate Tax Prep benefit. Pay Range Information The pay range for this position is $62,800.00 - $94,200.00/Yr. Local minimum wage laws apply. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan.

Role Description The Project Specialist II leads small to medium healthcare IT implementation projects, ensuring successful delivery of medical imaging solutions within Professional Services. This role serves as the primary point of contact for assigned customer projects, coordinating resources, managing schedules, and driving project completion within established timelines and budgets. The Project Specialist II proactively ensures customers realize the full value of our software and services throughout their implementation journey, building trust through consistent delivery of milestones and effective stakeholder communication. Key Responsibilities - Lead end-to-end project planning, execution, and delivery for small to medium customer implementation projects, managing schedules, coordinating Professional Services resources, and ensuring on-time, on-budget completion. - Serve as the primary project contact for customers, fostering strong relationships through transparent communication, proactive issue resolution, and regular status updates to internal and external stakeholders. - Create and maintain comprehensive project documentation including project plans, status reports, meeting minutes, and risk assessments to ensure alignment and visibility across all stakeholders. - Collaborate across departments to coordinate implementation activities, resolve escalations, and ensure seamless delivery of products and services that meet customer expectations. - Manage project financial performance by tracking budgets, monitoring resource allocation, and ensuring projects remain within approved financial parameters while delivering quality outcomes. Qualifications - 3+ years of experience in customer-facing delivery, implementation, or project coordination roles within technology or professional services environments. - Demonstrated ability to manage multiple concurrent projects with competing priorities and tight deadlines. - Strong organizational and planning capabilities with proven track record of delivering projects on time and within budget. - Excellent written and verbal communication skills with ability to effectively engage stakeholders at operational and leadership levels. - Proficiency with project management tools, methodologies, and documentation standards. Requirements - Associate's degree in Business, Project Management, or related field, or equivalent experience. - CAPM (Certified Associate in Project Management) certification or ability to obtain within 12 months of hire. - Experience with healthcare IT implementations, medical imaging systems, or enterprise software deployments. - Familiarity with Agile or other project management methodologies. - Up to 10% travel may be required. Benefits - The base pay for this position ranges from $60,000 - 80,000 USD per year within any geographic market in the USA. - Pay may vary depending on job-related knowledge, skills, and experience. - Intelerad is a total compensation company. Pay is dependent on the position offered. - Bonus and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, retirement, PTO, and/or other benefits.

• Provide Netsuite project management services utilizing Asana as the primary task management platform • Ensure customer satisfaction and project healthiness across multiple metrics • Lead ERP/SCM/HCM/EPM application consultancy projects at key strategic clients • Develop integrated project plans and participate in establishing, monitoring, and integrating projects • Negotiate program and project changes and manage implementations • Focus on the delivery of solutions inside the Enterprise Applications business unit • Tailor project management approaches to the type/size of project using various techniques including Agile and Waterfall • Oversee project budget and drive course corrections • Monitor and track change to the projects through formal change control management • Contribute to Datavail PMO standards, processes, and tools for continuous improvement

• Build rapport with project stakeholders and instill confidence in your PM abilities. • Manage client relationship during project including all client and internal communications, change order processes, project initiation, on-time completion, adequacy of information and services delivered, presentations of findings, project accounting, invoice review, and close-out. • Provide daily management of projects including setup of database, setup of financial tracking, team selection and team scheduling coordination, project scheduling, monthly invoicing and internal project-level cost controls, quality control, and presentation and final submission of all deliverables to client. • Ensure quality of products and services delivered to clients, including monitoring of assessment procedures data entry, and database quality control procedures. • Produce and deliver high quality and error free reports and presentations to the client as part of project deliverables. • Assist sales and other company personnel in the positioning of services. • Support software innovations with thoughtful contributions and idea generation. Respond to and manage workaround solutions for any software bugs that might impede project progress. • Assist with revenue generation and bear responsibility for maintaining revenue goals on assigned projects. Be aware of the impact of project decisions upon revenue and support achievement of group revenue goals and targets. • Act as a team leader for assessment services staff assigned to you. Oversee and provide project support and direction to assessment staff, as well as mentoring growth and development, conducting annual performance reviews, and related general personnel managerial duties. • Review the work of your team and make corrections based upon your solid working knowledge of building systems in the areas of architectural, mechanical, and electrical engineering disciplines. Have a deep understanding of at least one of these three disciplines, built upon prior experience and education. • In all areas of operations, cooperate and communicate with assessment staff (full time and contractors), other project managers, project directors, software engineers, and other members of the Gordian team. • Act as a Subject Matter Expert and provide technical mentoring of assessment staff. • Act upon any other assignments necessary for the success of the larger team, as deemed appropriate, and commensurate with the skills, experience and capabilities of the Project Manager.