• Develop engineering studies, plans, specifications, calculations, evaluations, design documents, and performance assessments associated with the planning, design, licensing, construction, operation, and maintenance of the company SCADA system used for electric grid monitoring, protection and control • Act as an expert in the work group; train and mentor SCADA specialists and engineers • Coordinate project teams, vendors, and stakeholders to drive design, development, procurement, assembly, verification, commissioning, and sustainment of plant SCADA systems • Work with stakeholders to ensure the remote command, control, communications, and cybersecurity requirements are satisfied by plant SCADA systems • Support plant modeling, protection scheme development, and AHJ compliance efforts • Recommend alternative engineering solutions to management to meet business needs • Deliver on commitments and manage outside engineering services to accomplish the assigned work • Maintain project timeliness and budgets • Analyze, create, document, and refine SCADA engineering methods • Provide hands-on commissioning or troubleshooting support on site, as needed

• Design, develop, and maintain critical applications and systems that enable our customers • Work with cross-functional teams to deliver robust technical solutions • Contribute to scientific advancement and healthcare innovation

• Drive recurrent and upsell revenue to contribute to the continuous growth of Veeam by providing the best customer product experience. • Align and execute the renewals strategy. • Take part in hiring, onboarding, and integrating new hires into the team distributed across various countries within the region. Create and implement onboarding strategies for new hires. • Consistently focus on building and maintaining Systems Engineer team excellence with ongoing attention to attracting, developing, and retaining a diverse, motivated, and engaged team. • Work with the Renewals department leadership team to ensure technical post-sales objectives are met, including the development and implementation of successful post-sales/technical campaigns. • Collaborate with different departments internally to ensure the best customer product experience and continuously generate process improvements. • Stabilize and adapt team strategies and processes to accommodate expanding verticals. • Define/refine KPIs as measures of talent quality and team success. • Evaluate and expand training resources for the team. • Nurture a positive team environment, in alignment with Veeam's Core Values. • Develop capacity planning models to ensure the team can meet expectations for current and future needs. • Drive positive change within the department, seeking to maximize overall departmental performance through analysis and process improvement. • Strengthen the infrastructure within the team for long-term scalability and client satisfaction in a constantly evolving work environment. • Lead by example and coach team members by sharing best practices from one's own experience in a leadership role. • Monitor and measure team progress against the planned metrics and recommend changes as needed. • Develop a Culture of Trust. • Build a service reputation.

• Work directly with business users to understand business objectives, gather detailed requirements, and document these into clear requirements. • Work directly with business users to define and document user stories, functional requirements, and business goals related to web applications for technical developers. • Recommend and implement strategies to enhance website functionality, user experience, and overall performance. • Propose and design technical web applications, including website structure, features, and user flows, to meet business needs. • Design reports and dashboards to meet business leader’s needs. • Act as a liaison between application developers, business users, and vendors to analyze, and design new or improved systems functionality. • Research, analyze and communicate existing business processes to business users. • Work with technical architects to propose sound technical solutions to business users. • Responsible for creating and executing detailed system test cases to validate that all requirements have been met. • Responsible for creating and maintaining system and training documentation. • Provide IT production support to business end users by responding to questions, investigating system issues, testing changes/corrections to the system, and providing resolutions for issues.