• Establish and maintain the UX/UI development roadmap, upholding the vision of the game by understanding its product and player needs, working with the Game Director • Proactively represent UX/UI in discussions, feature prioritization, and goal creation, ensuring the UX/UI and player experiences effectively support aspects of the game such as core gameplay mechanics, social mechanics, monetization strategies, live events, and player progression systems • Collaborate with the Art Director to capture the look and feel of the user interface, communicating the direction, feedback and thoughts to the UX/UI team • Deliver functional wireframe specs, user flow diagrams, information architecture, interactive prototypes and more to drive alignment on UX/UI vision to cross-functional teammates • Design from first principles, through deeply understanding the game genre, analyzing competitive references, actively participating in playtesting sessions, and collaborating with User Research to uncover player needs and motivations, and address usability concerns • Establish and maintain robust UX standards and best practices across the studio in coordination with the UX/UI department, encompassed by UX/UI pillars, design systems, pipelines, and component libraries to enhance development efficiency, consistency, and quality • Build and maintain a healthy UX/UI team through managing, staffing planning, hiring, and exdev management, embracing a “we” culture

• Work closely with product managers, engineers and customer support to improve the traveller's user experience. • Demonstrate attention to detail in every aspect and a strong capacity for both logical and creative thinking. • Crafting user interfaces in Figma and building prototypes to show the end to end user experience. • Participate in various stages of the design lifecycle: from ideation to research, prototyping, validation, and design. • Partner with Product Managers to rapidly validate concepts prior to development.

• Master UX and UI methodologies and best practices, applying them to digital financial journeys; • Lead discovery with customers, mapping the complete bill payment journey; • Work across all stages of product conception, from research and hypotheses to prototyping and handoff to Engineering, actively co-creating with the team; • Create design solutions that provide a clear and understandable experience for our customers on Web and Mobile App; • Use validation methods for deliverables through usability testing and proofs of concept; • Use metrics to support product decisions; • Ensure high-quality delivery by carefully documenting flows, interface component patterns, and business rules; • Collaborate and negotiate with Product and Engineering teams to deliver the requested features and requirements, managing different stakeholder perspectives.

• Collaborate with Business Analysts, developers, and stakeholders to translate requirements into intuitive design solutions. • Design wireframes, mockups, and prototypes using tools such as Figma to communicate design intent. • Translate complex workflows into user-friendly, accessible interfaces. • Contribute to and maintain design systems, UI patterns, and documentation. • Conduct user research, usability testing, and analysis to inform design decisions. • Formulate research-driven questions to support indirect user discovery when direct access is limited. • Synthesize research insights into actionable design improvements. • Design applications in alignment with Section 508 accessibility standards and best practices. • Serve as a resource for accessibility guidance across teams, including developers and testers. • Support accessibility testing, audits, and remediation efforts. • Translate accessibility requirements and findings into clear, actionable guidance. • Work within Agile teams, incorporating iterative feedback from stakeholders and developers. • Additional tasks as needed to support project success.