• Work closely with product managers, engineers and customer support to improve the traveller's user experience. • Demonstrate attention to detail in every aspect and a strong capacity for both logical and creative thinking. • Crafting user interfaces in Figma and building prototypes to show the end to end user experience. • Participate in various stages of the design lifecycle: from ideation to research, prototyping, validation, and design. • Partner with Product Managers to rapidly validate concepts prior to development.

• Master UX and UI methodologies and best practices, applying them to digital financial journeys; • Lead discovery with customers, mapping the complete bill payment journey; • Work across all stages of product conception, from research and hypotheses to prototyping and handoff to Engineering, actively co-creating with the team; • Create design solutions that provide a clear and understandable experience for our customers on Web and Mobile App; • Use validation methods for deliverables through usability testing and proofs of concept; • Use metrics to support product decisions; • Ensure high-quality delivery by carefully documenting flows, interface component patterns, and business rules; • Collaborate and negotiate with Product and Engineering teams to deliver the requested features and requirements, managing different stakeholder perspectives.

• Collaborate with Business Analysts, developers, and stakeholders to translate requirements into intuitive design solutions. • Design wireframes, mockups, and prototypes using tools such as Figma to communicate design intent. • Translate complex workflows into user-friendly, accessible interfaces. • Contribute to and maintain design systems, UI patterns, and documentation. • Conduct user research, usability testing, and analysis to inform design decisions. • Formulate research-driven questions to support indirect user discovery when direct access is limited. • Synthesize research insights into actionable design improvements. • Design applications in alignment with Section 508 accessibility standards and best practices. • Serve as a resource for accessibility guidance across teams, including developers and testers. • Support accessibility testing, audits, and remediation efforts. • Translate accessibility requirements and findings into clear, actionable guidance. • Work within Agile teams, incorporating iterative feedback from stakeholders and developers. • Additional tasks as needed to support project success.

Role Description This is a remote position. Our client builds mobile loyalty and rewards products that motivate users to discover and play games while earning real-world rewards. They are looking for a Lead Product Designer to shape the design vision and elevate the product design function. This is an opportunity to make a meaningful impact on a product used by millions, with a strong focus on content discovery, player motivation, loyalty mechanics, and engagement design. Location: Remote / Berlin-based What You'll Do - Design Leadership - Lead user experience from concept to launch and define the design vision across mobile and web products - Manage, mentor, and support a team of 3 senior product designers - Build a culture of design excellence, collaboration, and continuous learning - Champion design across the organization and establish design-led ways of working - Drive measurable business outcomes through user-centered design decisions - Promote and integrate AI-assisted design tools and workflows to improve quality and speed - Hands-On Design - Create user-centric experiences, wireframes, prototypes, and high-fidelity designs - Design features that improve the player journey, game discovery, and loyalty engagement - Own and evolve the design system and design guidelines - Ensure consistency across iOS, Android, and web platforms - Collaboration & Strategy - Partner closely with Product Managers, Engineers, and stakeholders to deliver impactful solutions - Apply platform best practices to create intuitive and seamless user experiences - Translate user research, analytics, and business insights into actionable design concepts - Identify opportunities where AI and automation can improve design operations and team efficiency - Continuous Improvement - Establish scalable design processes and workflows - Proactively identify opportunities to improve usability and engagement - Stay current with mobile gaming, loyalty, rewards, and digital product trends - Foster a high-performing design team through coaching, feedback, and career development Qualifications - 5+ years of experience leading a mobile product design team - Experience within entertainment, gaming, or other highly engaging consumer products - Experience scaling or improving established design teams and processes - Strong portfolio demonstrating impactful mobile product design work - Proven expertise in gamification, engagement, and user motivation - Expert proficiency in Figma - Strong attention to detail and commitment to high-quality craft - Excellent stakeholder management and cross-functional collaboration skills Requirements - Nice to Have - Experience with loyalty or rewards-based products - Mobile gaming experience - Deep understanding of mobile gaming trends and the advertising ecosystem - Experience integrating AI tools into design workflows Benefits - Flexible working hours and remote-friendly setup - Personal coaching and wellbeing support - Annual learning and development budget - 25 vacation days (location dependent) - Monthly transportation and internet contributions (location dependent) - Choice of MacBook or Windows equipment - Relocation and visa support where applicable - Modern office environment in Berlin - International and diverse team environment - Benefits may vary depending on location and contract type.