Role Description As Pregis accelerates automation adoption across Strategic, Enterprise, and Corporate AM&B customers, integration readiness, technical alignment, and change management are essential to successful deployments. The Automation Integration Specialist is a hybrid technical and customer-facing leader with a solutions engineering mindset. This role owns integration readiness, onsite and remote project development, and technical documentation while partnering closely with customer IT, engineering, and operations teams as well as internal process and engineering organizations. Key Responsibilities - Sales Enablement & Change Management - Enable Sales teams by owning pre-sales solutioning, post-sale execution, client adoption, and volume ramp. - Own process coordination from trial through post-sale execution and adoption. - Partner cross-functionally with Sales, Manufacturing, Engineering, Applications, Operations, and Field Service. - Lead change management for customers and internal teams. - Automation Integration Leadership - Own integration strategy and execution for customer automation initiatives. - Serve as the primary technical interface between Pregis and customer IT, engineering, and operations teams. - Support WMS, ERP, API, and data-flow integrations required for automation success. - Project Management, Development & Documentation - Lead onsite and remote development of automation integration projects. - Create and maintain technical documentation, standards, and best practices. - Partner with Project Management to align technical scope, milestones, risks, and dependencies. - Engineering, Process & Change Management - Work heavily with Pregis engineering, automation, and process teams to ensure scalable and repeatable solutions. - Translate customer operational needs into technical requirements and integration plans. - Support customer and internal change management to ensure successful adoption and sustained outcomes. Qualifications - Bachelor’s degree in Business, Engineering, Packaging, Supply Chain, or related field. - Lean Six Sigma Belt or Project Management (PMP) Certificate a plus. - Experience in Client Success, Account Management, or Operations. - Solution Engineering mindset: Strong technical aptitude with customer-facing integration ownership. - Exceptional written and verbal communication and documentation skills. - Proven people-leadership and project prioritization experience a plus. - Strong change-management and stakeholder-influence skills. Work Environment / Travel - Location: Remote (U.S.) - Reports to the head of Client Success at Pregis. - Frequent travel to customer facilities across regions and business units; support for customer automation deployments. - High-autonomy requiring strong technical judgment and customer presence and leadership position. Diversity and Inclusion We believe in diversity of thought and bringing together other traits and characteristics that make an individual bring a unique experience to Pregis. We strive to foster an inclusive environment where behaviors and social norms ensure people are welcome. Affirmative Action/EEO Statement/Inclusion We offer equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We support inclusion and believe in welcoming a collective sum of individual differences, thoughts, traits, and characteristics to represent Pregis’ culture and achievements. Visit us at www.pregis.com for more information about Pregis LLC.