• Responsible for the installation, commission and maintain the company’s products efficiently and profitably on customer’s site. • Carry out installation, commissioning, installation/operational qualification testing, temperature mapping and customer training to company procedures within quoted timescales and budgets. • Carry out calibration and validation to company procedures. • Carry out comparison calibration to ISO procedure. • Carry out routine service, emergency service and product updates as required under warranty or subsequent maintenance agreements. • Diagnosing and fault-finding breakdowns. • Liaise closely with the Support Manager and/or Installation & Service Manager reporting progress, gathering data, readings and information as requested. • Undertake on-call duties, part of the ‘on call’ out of hours rota. • Undertake annual calibration, alarm limit testing, temperature sensor validation and active sensor calibration and/or replacement. • Complete all appropriate site documentation and returning copies to the office in an efficient timely manner. • Ensure you use latest issue documentation and software. • Feed back customer comments (positive or negative), requests, observations and additional functionality requests. • Proactively maintain sufficient van stocks of installation materials and specific maintenance spares. • Control and safeguard kitted products and equipment issued for installation projects. • Act as project manager on specific projects. • Carry out site surveys and preparing quotations for extensions to existing systems or new systems. Where appropriate, recommend suitable equipment to meet customers’ requirements and estimate material and labour costs. • Complete site asset registers as and when required.

• The Lead ICT Engineer will collaborate with design and Design staff and oversee full cycle ICT design activities for mission critical hyperscale and colocation data center and smart building / city projects. • Perform advanced Information Communication Technology (ICT) design tasks • Independently develop scalable fiber optic and copper plant design • Timely and effective management of project design team including resource forecasting and coordination • Develop proposals including project scope, schedule and budget • Mentor associates and assist with training and development to create a learning and growing environment

• Develop novel III-V devices and their packaging implementation. • Manage supplier ecosystems and optimize devices and packaging for manufacturability and reliability. • Contribute to system-level optimization and product strategy. • Be motivated by making the world a better place through technology, and wanting to be part of a team that makes this happen.

• Provide remote and onsite IT support to Consumers Energy locations across Michigan • Deliver support primarily within an assigned home region, with flexibility to support other regions as needed • Serve as remote hands for installation, replacement, and maintenance of IT and telecommunications equipment • Respond to incidents, service requests, and outages, including after-hours support as required • Support enterprise voice and unified communications platforms, including: Cisco Call Manager and associated applications, Avaya systems, Microsoft Teams Voice • Assist with deployment, troubleshooting, and maintenance of IP and analog telephony devices, Paging systems, horns, and headsets • Validate connectivity using cable testing and network reachability checks • Provide basic troubleshooting and hardware support for conference rooms and AV technologies • Support Asset Refresh Programs, including staging and deployment of Wireless access points, Network switches, Audio-visual equipment, Corporate security hardware • Install, replace, and maintain UPS systems, ensuring proper monitoring and alerting