• Oversee the end-to-end proposal process, from initial request to final submission. • Supervise and mentor a team of proposal writers, coordinators, and subject matter experts. • Develop proposal strategies that effectively address client needs and highlight our company's value proposition. • Review and edit proposal content for clarity, consistency, and compliance. • Collaborate with sales, marketing, finance, legal, and technical teams. • Implement best practices for proposal development process. • Ensure all proposals are completed and submitted on time.

• manages end-to-end product and engineering delivery • leads the evolution of product management and engineering best practices • oversees enhancement, design, pricing, and lifecycle management of products and services • partners with customers, stakeholders, and development teams • drives secure development practices across the lifecycle • identifies opportunities to leverage AI/ML • manages client expectations and balances organizational and customer priorities • maintains revenue forecasts • builds and leads high-performing engineering teams • oversees operating and personnel budgets

• Oversee core business systems, ensuring they remain secure, stable, efficient, and aligned with business objectives. • Manage relationships with external IT suppliers, software vendors, and technology partners to ensure service quality and performance. • Lead and coordinate IT projects, system upgrades, and technology initiatives to support operational and strategic goals. • Monitor system integrations, data flows, and platform connectivity to ensure accurate, secure, and efficient information exchange. • Identify opportunities to improve system performance, reduce costs, streamline processes, and enhance digital capabilities. • Oversee website systems, digital platforms, and customer-facing technology, including online quote and purchase journeys. • Provide technology leadership through reporting, troubleshooting, governance, vendor management, and continuous improvement initiatives.

• Completes ongoing and consistent audits of all functional activities to identify trends, make corrections, develop training, and deliver feedback to support overall outcomes of future audits. • Attends all educational webinars hosted by partnership sites and new facility meetings to gather and implement updates and changes as needed. • Adds to partnership’s ledger to determine existing site usage. • Provides feedback on territory needs based on learner projection needs. • Cascades changes and updates through all appropriate channels of communication. • Audits learner rotations based on organizational requirements and learners’ needs to ensure that all learners are able to successfully complete their direct focus care. • Audits collaborator flow and correspondence workbooks. • Collaborates with collaborators to tailor collab to elevate skill sets or refine skill sets. • Completes attendance audits for all learner rotations and escalates to appropriate parties based on findings. • Serves as a point of contact for facility escalations and determines appropriate course of action for resolutions. • Participates and facilitates weekly functional meetings, including 1:1s, coaching meetings, and team meetings. • Manages schedules, including time off approvals and necessary adjustments to ensure coverage of projects and meetings when appropriate. • Provides onboarding schedule for new collaborators within the function. • Participates in development activities designated by the College in pursuit of personal and professional elevation. • Participates in the successful implementation of other functional projects as they arise.