Role Description The Senior Manager, Customer Strategy & Business Integration sits at the center of Pharmacy & Consumer Marketing - connecting insights, strategy, and execution to unlock customer-led growth. This role is responsible for evaluating, shaping, and advancing high-impact opportunities such as insourcing decisions, new partnership models, and strategic investments that strengthen the customer experience and drive business performance. As part of the Customer Strategy & Growth team, this person partners closely with marketing, finance, and cross-functional business teams to translate strategy into clear business cases and executable plans. Success in this role requires strong strategic and financial acumen, comfort with ambiguity, and the ability to influence a highly matrixed organization. Key Responsibilities - Customer Strategy & Business Integration: Synthesize inputs from marketing, finance, and business partners to enable aligned, customer-driven decision-making. - Strategic Opportunity Evaluation: Identify and evaluate opportunities including insourcing capabilities, new partnerships, and customer experience innovations. Partner with business teams to assess customer impact, strategic fit, financial value, and execution feasibility. - Financial & Business Case Leadership: Act as a liaison to Finance partners to develop, refine, and socialize financial analyses and business cases. Translate complex strategies into clear financial and strategic narratives to support prioritization and investment decisions. - Problem Solving & Growth Enablement: Apply structured, data-driven approaches to ambiguous customer and growth challenges. - Cross-Functional Leadership & Execution: Build strong relationships across a matrixed organization; influence without authority and navigate tradeoffs effectively. Lead high-impact initiatives with a high degree of autonomy, managing timelines, stakeholders, and outcomes. What Success Looks Like - High-impact customer and growth opportunities are clearly defined, financially sound, and effectively activated. - Marketing and customer strategy investments are focused, aligned, and outcome-driven. - Cross-functional teams move faster with greater clarity and shared accountability. - Strategic and financial rigor enables better, faster decision-making. Qualifications - 7+ years’ experience in strategy, finance, or related business roles. - 7+ years’ experience developing and presenting business cases and financial analyses to senior or cross-functional stakeholders. - Strong strategy and financial acumen, including experience developing and evaluating business cases. - Proven business judgment with the ability to connect customer strategy to business growth. - Data-driven, structured problem solver with strong analytical skills. - Comfort with ambiguity, passion for learning, and an entrepreneurial mindset. - Demonstrated ability to collaborate cross-functionally, manage conflict, and operate effectively in a matrixed environment. - Strong project and program management experience. - Excellent written and verbal communication skills. Preferred Qualifications - Experience in retail, corporate strategy, finance, or management consulting. - Exposure to marketing strategy, customer strategy, or growth transformation initiatives. Education - Bachelor’s Degree or equivalent work experience. Pay Range The typical pay range for this role is: $82,940.00 - $182,549.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program. Benefits - Comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. - Medical, dental, and vision coverage. - Paid time off. - Retirement savings options. - Wellness programs and other resources, based on eligibility. Company Description We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Role Description The Supply Resilience Strategy & Systems Lead is a dual-threat role requiring deep fundamental knowledge of supply planning and a modern approach to process automation. - Develop and maintain the Risk Management System to identify Single Points of Failure (SPOF) and high-risk component categories. - Create standard operating procedures (SOPs) for supply health monitoring, moving the team toward a 70% preventative workload. - Design and implement "Supply Health" dashboards that integrate market intelligence with internal inventory data. - Apply deep knowledge of MRP, lead-time dynamics, and buffer strategy to advise on "Just-in-Case" stock levels and risk buys. - Lead high-level supplier accountability sessions, moving beyond tactical PO chasing to address root-cause performance issues and capacity constraints. - Partner with Engineering and Procurement to accelerate technical qualifications for alternate parts in high-risk categories. - Partner with Demand Planning to design and execute targeted resilience strategies that safeguard high-revenue and mission-critical finished goods. Qualifications - Deep experience with ERP systems (Oracle/SAP) and Supply Chain Planning tools. - Demonstrated ability to build tools (Excel/VBA, PowerBI, Tableau) or implement automation to solve operational bottlenecks. - Ability to simplify the explanation of complex tasks and supply risks, translating them into a clear, actionable vision for executive leadership and cross-functional partners. Requirements - Bachelor's Degree - 8+ years in Supply Planning, Purchasing, or Supply Chain Operations. - Travel Requirements: 25-50% - Relocation Provided: None - Position Type: Experienced - Referral Payment Plan: Yes Benefits - Incentive Bonus Plans - Medical, Dental, Vision benefits - 401K with Company Match - 10 Paid Holidays - Generous Paid Time Off Packages - Employee Stock Purchase Plan - Paid Parental & Family Leave - and more!

• Define and execute the national field reimbursement strategy aligned to Pfizer Oncology's evolving buy & bill and infused portfolio priorities • Lead the transformation roadmap: build the capabilities and infrastructure to meet providers and patients wherever the evolving portfolio requires • Serve as primary liaison to the VP and OPSA Leadership Team on field access trends, team performance, and market intelligence • Partner with Marketing, Brand, US Market Access & Patient Support Services and Customer Engagement Platform teams to align reimbursement strategy • Ensure readiness across all reimbursement pathways—commercial, Medicare, Medicaid, 340B—for the full Pfizer Oncology portfolio including IV, injectable, and oral products • Directly manage Regional FRD Team Leads and PANs with indirect oversight of Enablement • Build a compliant, high-performance culture aligned with all Pfizer policies, procedures, and relevant CMS/OIG regulations

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: - Help develop strategic market/product line business plans to support EMEA President, EMEA GTM Team in designated market opportunities by segment, identifies volume and strategic customers and develop partnerships - Structure complex problems, develop hypotheses, conduct analyses and suggest recommendations through a data-driven process - Create powerful & impactful strategic business presentations for the EMEA President - Collect and analyse large datasets and summarise insights - Develop compelling recommendations, communicated in high-quality output - Support teams to identify opportunities, unlock productivity and accelerate execution - Analyse market data to identify trends/opportunities, develop business direction from market data, and creates compelling market analysis presentations Qualifications To be successful in this role you have: - Experience in Technology Platform and SaaS environment. Leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. - 10+ years of work experience in business strategy and strategy consulting - Experience driving complex high-profile strategy and business analysis. - Experience presenting complex information to a variety of audiences - Ability to handle multiple competing priorities in a fast-paced environment - Experience with business operations Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.