Role Description The Channel Marketing Operations Senior Manager is responsible for leading and scaling marketing operations frameworks, driving strategic optimization of processes, and ensuring seamless execution of regional and global channel marketing initiatives. This role operates with full autonomy and strategic ownership, focusing on: - Transforming operational workflows into scalable, high-impact systems - Embedding innovation (including AI and automation) into marketing processes - Driving alignment across global stakeholders, internal teams, and external partners The role combines hands-on execution with strategic leadership, requiring the ability to translate complex business needs into structured, efficient, and measurable operational models. Responsibilities - Strategic Operations Leadership - Own and continuously evolve global channel marketing operations frameworks - Identify opportunities to scale, standardize, and automate processes across regions - Introduce innovative approaches (e.g., AI, workflow automation) to improve efficiency and output quality - Cross-Functional Alignment & Stakeholder Management - Build and maintain strong relationships with program sponsors, Partner Marketing teams, and key stakeholders - Act as a central point of operational alignment across internal teams and third-party agencies - Translate strategic objectives into actionable workflows and execution plans - Process Optimization & Governance - Lead the design, documentation, and governance of marketing processes and workflows - Ensure all documentation remains up to date, relevant, and scalable - Proactively identify inefficiencies and implement improvements across programs - Program & Campaign Operations - Oversee and optimize execution of Partner Marketing Campaign (PMC) processes - Monitor campaign performance and utilization, providing insights and recommendations - Ensure consistent delivery standards across all channel marketing initiatives - Agency & Vendor Management - Own relationships with localization, demand gen, content creation and other relevant third-party agencies - Optimize localization, approvals and other workflows to improve speed, quality, and cost efficiency - Ensure external partners are aligned with operational standards and SLAs approved by the client - Operational Delivery Oversight - Oversee execution of key operational tasks, including: - AV ticket creation and management in SFDC - Event promotion via social platforms and web channels - Channel portal and PMC content updates - Reporting, Insights & Continuous Improvement - Define and evolve reporting frameworks for campaign performance and operational KPIs - Provide actionable insights to improve program impact and efficiency - Drive continuous improvement cycles across all operational workflows - Leadership & Capability Building - Provide guidance and direction to operational team members or junior roles (if applicable) - Foster a culture of accountability, innovation, and continuous improvement - Act as a thought partner to leadership on operational strategy and transformation - Maintain a commercial mindset that helps us understand the client evolving needs where TCC can support providing additional services Qualifications - Strategic mindset with operational depth - Ability to move beyond execution to redesign and scale processes globally - Innovation & forward-thinking approach - Proactively introduces automation, AI, and new ways of working and tools to increase efficiency - Autonomy & ownership - Operates independently with full accountability for outcomes and decisions - Stakeholder influence - Strong ability to align senior stakeholders and drive cross-functional collaboration - Process excellence & attention to detail - Ensures high-quality documentation, data governance and accuracy, and execution standards - Problem-solving & proactivity - Anticipates challenges, removes blockers, and drives continuous improvement - Execution under pressure - Manages multiple priorities while meeting strict SLAs and deadlines Benefits - 35 hours of work per week - Generous Holiday package + National bank holidays - Opportunity to join a growing business with lots of opportunities to influence. - 100% Remote working. We have the best of both worlds with a historical remote working setup and an office in London or Madrid. - Temporary International Remote Working Opportunities - Life assurance scheme - Employee referral scheme - A tailored training and induction plan - we want you to succeed! - Regular recognition rewards - be recognized and rewarded for day-to-day actions where you go above and beyond, and consistently deliver - The opportunity to work within a globally diverse team - The opportunity to learn new skills in an ever-changing and adaptable business.

Role Description Develop and implement guidelines for conducting webinars. - Select and implement the most appropriate web conferencing technology. - Create, maintain, and execute a webinar schedule. - Organize contents and follow up for each webinar. - Work closely with the account manager team to ensure the successful organization of all webinars. - Work with creators to set and organize a monthly webinar plan. Qualifications - Proficiency in French and English; knowledge of more languages is a plus. - Experience in the field of Digital Marketing. - Great time management. - Knowledge of Canva and Capcut. - Strong communication skills to interact with clients of all backgrounds and educational levels. - Flexible working hours required in case of urgency or business need. - Positive, proactive approach and problem-solving attitude. Requirements - Salary: up to 600 USD / monthly. - Location: North Africa (Full Remote). - Working hours: CET (Full-time 40h/week). - Contract: Freelance contract. - Start Time: ASAP. Benefits - Opportunity to interview directly with the Founders. - Potential for growth in a tech startup environment. - Work with a motivated and ambitious team.

Role Description As a Lead Director, Brand and Marketing, you will play a critical role in supporting our Oak Street Health patients, providers, and business by leading an agile marketing team that integrates multiple marketing functions – from field marketing strategy to marketing operations and creative services. The Lead Director will develop and execute data-driven marketing strategies that drive local patient acquisition, oversee the systems and processes that power our campaigns, and ensure all initiatives are compliant with Medicare (CMS) marketing regulations. In this role, you will partner cross-functionally to align marketing with Growth Marketing teams, Outreach, Compliance, Legal, Strategy, and Clinical teams, helping scale Oak Street’s growth and efficiency as we expand our community-focused mission nationwide. Core Responsibilities: - Field Marketing Support & Execution: - Develop and lead Oak Street Health’s field marketing support, driving localized campaigns and community outreach initiatives to increase clinic visibility and brand awareness in each community. - Align with field outreach teams and independent agent (IA) partners to coordinate events, local partnerships, and grassroots programs. - Ensure all local marketing activities meet CMS Medicare compliance standards and reflect our brand values. - Field Enablement Programs: - Design and implement field enablement programs that empower local outreach and clinic staff with the tools and knowledge to execute marketing initiatives effectively. - Develop self-service resources (templates, playbooks, and training modules) and localized marketing kits for field teams. - Lead educational sessions to ensure field teams (e.g. OEs, CRMs, RPMs, etc.) are equipped to engage their communities and drive patient growth. - Internal Marketing Store Management: - Oversee and continuously improve Oak Street’s internal Marketing Store (field marketing resource center) to ensure field teams have easy access to up-to-date, compliant marketing collateral and promotional items. - Manage inventory levels, budgets, and vendor relationships for printed materials and promotional merchandise. - Maintain cost efficiency and alignment with procurement standards. - Cross-Functional Collaboration & Compliance: - Act as a bridge between Marketing and key stakeholders in Compliance, Legal, Outreach, Strategy, and Clinical Leadership. - Lead cross-functional planning to ensure all marketing initiatives are well-coordinated, legally compliant, and aligned with Oak Street’s organizational goals. - Work closely with Compliance and Legal teams to navigate CMS Medicare marketing guidelines and approvals. - Marketing Operations Leadership: - Provide hands-on leadership for marketing operations, optimizing the tools, systems, and workflows that power Oak Street’s multi-channel marketing efforts. - Implement data-driven decision-making by establishing key performance metrics and dashboards to analyze campaign effectiveness. - Enforce process governance to ensure consistency and efficiency in campaign execution as we scale. - Creative Services Oversight: - Oversee the Creative Services function to ensure timely development of high-quality marketing assets and campaigns. - Guide the creative team in producing materials (e.g. flyers, digital content, signage) that can be tailored for local markets. - New Center Marketing & Integration: - Support new center launches and acquisitions by developing targeted catchments to define geographic outreach zones. - Educate new center teams on marketing systems, central support resources, and the provider photography program. Qualifications - Experience in leading marketing teams and developing marketing strategies. - Strong understanding of CMS Medicare marketing regulations. - Proven ability to collaborate cross-functionally with various teams. - Excellent communication and organizational skills. Requirements - Proven experience in a marketing leadership role. - Ability to manage multiple projects and meet deadlines. - Strong analytical skills and data-driven decision-making. - Experience in healthcare marketing is a plus. Benefits - Mission-focused career impacting change and measurably improving health outcomes for Medicare patients. - Paid vacation, sick time, and investment/retirement options. - 401K match options. - Health insurance, vision, and dental benefits. - Opportunities for leadership development and continuing education stipends. - New centers and flexible work environments. - Opportunities for high levels of responsibility and rapid advancement.

• Audit current setup of existing systems supporting marketing and communications efforts • Manage the organization’s email marketing workflow, including list management, building and sending emails, creating and executing campaigns • Serve as the main point of contact in the relationships with vendors and contractors related to systems and platforms • Manage budget and renewal conversations with vendors and contractors related to systems and platforms • Create/write content and manage updates to the Connect for Health Colorado primary website and other web-related properties • Support analysis on existing systems and usage in the marketing and communications technology stack and provide recommendations for upgrades and improvements • Take the lead on gathering data and metrics across core platforms • Maintain data cleanliness, security, and compliance with regulations across the systems in the marketing and communications technology stack • Streamline existing or build new workflows designed to improve efficiency, productivity, and user-friendliness • Stay up to date on updates to existing systems and new features • Participate in stakeholder meetings to support coordinated messaging and engagement • Perform other duties as needed in support of departmental and organizational priorities.