Role Description They are now seeking to hire a Data and Reporting Analyst to support their master data governance, automate recurring reporting, and deliver actionable insights that drive commercial efficiency. Qualifications - Proven experience working within an SAP S4 HANA environment - Advanced proficiency in Power BI or similar business intelligence and reporting tools - Expert-level Excel skills, including data analysis, reporting, and reconciliation functions - Strong understanding of relational databases, data governance, and master data management principles - Demonstrated experience with data cleansing, validation, and reporting automation processes - High attention to detail and strong problem-solving skills - Strong organisational and time management capabilities with the ability to meet 48-hour turnaround deadlines - Excellent written and verbal English communication skills - Ability to work independently while supporting cross-functional business teams - Previous experience in data management, reporting analysis, finance support, or related analytical roles - Exposure to finance, commercial reporting, or ERP reporting environments - Experience collaborating with IT teams for dataset transformation Requirements - Serve as a support resource for master data governance activities within the SAP S4 HANA environment - Manage and maintain critical master data elements including product master data, business partners, and customer master data - Support master data cleansing, validation, maintenance, and governance processes to ensure data consistency and accuracy - Assist in maintaining single source of truth data protocols and data quality standards - Design, develop, maintain, and update recurring reports and dashboards within Power BI and SAP - Support automated reporting processes and report scheduling - Assist with data extraction, consolidation, and report automation initiatives - Work with the Group IT team to transform datasets into clear and user-friendly reports and dashboards - Prepare and format recurring Excel-based and database-driven reports - Investigate and resolve data discrepancies within SAP systems - Perform reconciliation support and data validation activities - Support analysis preparation through data gathering, consolidation, and formatting - Assist with financial modelling preparation and data consolidation activities - Handle internal data requests and reporting turnaround requirements within agreed timelines - Partner with the business to automate routine reporting processes and improve reporting efficiency Benefits - Permanent work-from-home set-up - Dayshift (Australian business hours) - Full-time job - HMO - Annual leave - 13th-month pay - With Government Mandated Benefits

• Own the definition, standardization, and governance of operational performance metrics and KPIs • Ensure consistent application of metric definitions across reports, dashboards, and deliverables • Maintain reporting calendars, distribution protocols, and version control standards • Produce and deliver executive-level dashboards, scorecards, and performance summaries • Lead preparation of SLA reporting and performance guarantee assessments • Translate operational results into clear narratives, key takeaways, and recommended actions • Coordinate and deliver performance-related reporting for regulatory, accreditation, and client audits • Ensure reporting outputs align with contractual and regulatory requirements • Drive standardization, automation, and scalability of recurring performance reports • Identify opportunities to streamline reporting workflows and reduce manual effort • Establish quality review checkpoints for performance reporting deliverables

Role Description The Senior Manager, Business Intelligence & Analytics is a critical leadership role responsible for shaping and delivering the organization’s data and analytics capabilities. This role serves as both a strategic leader and hands-on practitioner, driving the development of scalable BI solutions while actively contributing to data modeling, reporting, and analytics execution. This individual will partner closely with business leaders, IT, and cross-functional teams to deliver trusted, actionable insights, enable self-service analytics, and elevate data literacy across the organization. As a leader in a growing environment, this role requires a “player-coach” mindset, comfortable setting vision while also rolling up sleeves to solve complex technical and analytical challenges. Key Responsibilities - Leadership & Strategy - Lead, mentor, and develop a centralized BI team (analysts, developers, engineers), fostering a high-performance and accountable culture. - Define and execute a scalable BI and analytics roadmap aligned to business priorities. - Establish and enforce BI governance, standards, and best practices across data, reporting, and analytics. - Act as a trusted advisor to executive leadership, identifying opportunities to drive value through data. - Champion a data-driven culture, improving data literacy and adoption across the organization. - Build and govern a Tableau super user community, driving consistency and best practices. - Data & Architecture - Actively contribute to the design, development, and optimization of data models, data marts, and reporting structures within SQL Server (on-prem). - Write and optimize complex T-SQL queries and support performance tuning efforts. - Partner closely with data engineering and IT to design and improve ETL pipelines and data integration processes. - Ensure data integrity, consistency, and reliability across core reporting assets. - Influence the design and evolution of an AI-ready data warehouse architecture. - Troubleshoot and resolve complex data and performance issues as needed. - Reporting & Visualization - Establish visualization standards, KPI definitions, and usability best practices. - Deliver intuitive, high-impact dashboards that translate data into clear, actionable insights. - Balance self-service enablement with strong governance and data accuracy controls. - Optimize dashboard performance and user experience. - Stakeholder Engagement - Serve as the primary liaison between BI and business functions (Finance, Operations, Sales, etc.). - Translate business needs into scalable technical solutions and analytics products. - Present insights, storytelling, and recommendations to senior leadership. - Manage and prioritize competing BI initiatives across functions with clarity and transparency. - Build strong cross-functional relationships to ensure alignment and adoption. - Operations & Delivery - Establish SLAs and performance metrics for BI delivery and support. - Lead project planning, prioritization, and execution (Agile or hybrid methods). - Ensure on-time, high-quality delivery of BI initiatives. - Continuously measure and improve BI adoption, user satisfaction, and business impact. Qualifications - Bachelor’s degree in Information Systems, Data Analytics, Computer Science, business, or related field. - 8–12+ years of experience in business intelligence, analytics, data engineering, or related disciplines. - 4–6+ years of leadership experience, preferably within a centralized BI or shared services model. - Proven ability to balance hands-on technical work with strategic leadership in a resource-constrained environment. - Deep expertise in Microsoft SQL Server (on-prem), including: - Advanced T-SQL development. - Data modeling and schema design. - Query optimization and performance tuning. - Strong hands-on experience with Tableau (or similar BI tools), including dashboard development (server experience a plus). - Strong understanding of: - Data warehousing concepts (star schema, ETL, data marts). - Data structuring and transformation techniques. - Demonstrated business acumen and ability to align analytics to operational and financial KPIs. - Exceptional communication, prioritization, and stakeholder management skills. Preferred - Experience with Tableau Server administration. - Familiarity with data governance frameworks and data quality tools. - Exposure to legacy and modern BI environments (hybrid ecosystems). - Experience scaling BI functions in mid-to-large organizations. - Prior use of NetSuite. Key Competencies - Strategic thinking and business acumen. - Strong leadership and team development skills. - Excellent communication and stakeholder management. - Data storytelling and visualization expertise. - Problem-solving and analytical mindset. - Ability to balance hands-on technical work with leadership responsibilities. - Ability to bring clarity and simplification. - Outside the box thinking to creatively solve business problems with system driven solutions. Success Metrics - Adoption and usage of BI tools and dashboards. - Data accuracy and reporting reliability. - Time-to-delivery for BI requests. - Stakeholder satisfaction and engagement. - Performance and scalability of BI solutions. - BI team development and growth.

• Establish and evolve a centralized Go-to-Market analytics function supporting Sales, Marketing, Customer Success, and Executive Leadership • Own the development and governance of core GTM KPIs across pipeline, revenue, retention, expansion, product adoption, customer health, and operational performance • Build repeatable analytics workflows that reduce ad hoc analysis dependency and create sustainable self-service capabilities • Lead the strategy and evolution of dashboards and reporting products in Tableau and other BI platforms • Partner closely with Sales, Marketing, Customer Success, Finance and Operations leaders to identify opportunities • Drive adoption of centralized metric definitions, semantic layers, and data governance standards • Support forecasting, pipeline analysis, customer retention analysis, and revenue intelligence initiatives