• Drives the efficiency of daily operations by streamlining processes, maintaining quality, and identifying improvements that enhance operational performance. • Aligns with PEPS regional leadership on key business priorities and partners with cross-functional teams. • Manages the logistics and coordination of regional events. • Collaborates with key stakeholders for the implementation of new technologies, procedures, and product launches. • Organizes, executes, and monitors assigned projects. • Manages and maintains key operations records, conducts audits to assess quality and ensure compliance. • Gathers and communicates data for training models.

• Manage day-to-day operations of the Payment Operations team • Provide direction, support, training, coaching, and guidance to team members • Ensure compliance with corporate, state, and federal laws • Lead process improvement initiatives • Conduct quality assurance audits and address compliance violations • Track teammate performance and conduct annual performance reviews

• Own and evolve Amgen’s enterprise media operating model across HCP and DTC investments, ensuring disciplined execution, scalability, and consistency across brands, channels, and partners • Lead media operations and platform strategy, serving as the enterprise owner for media technology platforms, activation tools, and operational workflows that connect media strategy, execution, and measurement • Provide hands‑on leadership across media planning, buying, activation, and measurement platforms, including Prisma, SA360, DCM and Ad Managers, DSPs, publisher platforms, and media planning tools such as Guideline • Partner with analytics, data, and IIT teams to operationalize media data within enterprise environments, leveraging platforms such as Snowflake, S3, and Tableau to enable structured, accessible, and actionable insights • Establish and govern enterprise media standards across tracking, tagging, naming conventions, platform access, data schemas, and agency file requirements to support accurate reporting, attribution, and compliance • Ensure strong alignment between media activation platforms and downstream measurement, reporting frameworks across internal teams and agency partners • Lead agency onboarding, enablement, and ongoing governance, ensuring adherence to Amgen media standards, data integrations, platform workflows, and platform usage expectations • Monitor the evolving media and technology landscape, identifying opportunities to modernize tools, processes, and partnerships while strengthening Amgen’s approach to privacy, compliance, and responsible media activation • Drive continuous improvement, education, and change management across media operations and measurement practices to elevate enterprise media fluency and capability. • Build, lead, and develop a high‑performing team, fostering accountability, collaboration, and innovation in support of Amgen’s long‑term media transformation.

• Drives the effectiveness and growth of Casinos and Community Gaming Centres within their region • Focuses on revenue generation/profit and organizational growth • Ensures customer satisfaction and builds corporate reputation • Manages complex external relationships and leads BCLC on-site facilities staff • Serves as subject matter expert on Policy/Procedures and provides expertise to staff • Develops and implements strategic business plans that align with organizational strategies • Investigates and analyzes gaming results and operating procedures