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Ubiminds logo
Ubiminds

We deliver custom-curated digital product teams with Staff Augmentation & Employer-of-Record Services in Brazil.

Senior Salesforce Field Service Consultant – FSL

Location

Brazil

Posted

40 days ago

Salary

0

Seniority

Senior

Professional Certificate4 yrs expEnglishCloudERP

Job Description

Senior Salesforce Field Service Consultant – FSL

Ubiminds

• Lead the implementation and optimization of Salesforce Field Service Lightning (FSL) and Depot Repair solutions • Configure and manage end-to-end service workflows, including: Work Orders Service Appointments Dispatcher Console Mobile Field Service Asset Management Service Level Agreements (SLAs) • Design and improve scheduling, dispatching, execution, and quality assurance processes • Collaborate with ERP and third-party system integration initiatives • Define and promote standardized service processes across teams and business units • Deliver role-based training sessions and support user adoption initiatives • Partner with business stakeholders to gather requirements and translate them into scalable Salesforce solutions • Support change management efforts to ensure successful platform adoption • Provide guidance and best practices for service operations and platform governance

Job Requirements

  • Salesforce Certified Field Service Consultant certification (mandatory)
  • Salesforce Administrator certification (mandatory)
  • Salesforce Service Cloud Consultant certification (mandatory)
  • 4–7+ years of hands-on experience implementing Salesforce Field Service Lightning (FSL)
  • Proven experience with:
  • Work Orders
  • Service Appointments
  • Dispatcher Console
  • Mobile Field Service Applications
  • Depot Repair
  • Asset Management
  • SLA Management
  • Salesforce Integrations
  • Experience leading service transformation or process standardization initiatives
  • Experience delivering user training, documentation, and adoption programs
  • Strong understanding of field service operations and service lifecycle management
  • Excellent communication and stakeholder management skills
  • English proficiency (written and verbal)

Benefits

  • Full support from Ubiminds, including career guidance, HR, and administrative services
  • Remote-first culture with international exposure and growth opportunities

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