• Own global PR strategy and in-market execution for new product launches — hardware and software - developing narratives that go beyond specs, with direct responsibility for the US, CA, MX, and Australia. • Proactively mine for and develop stories that expand Aura's brand beyond "digital picture frame," spanning culture, technology, family, and human connection. • Cultivate and maintain strong relationships with journalists and editors across tech, lifestyle, and general interest media. Secure high-impact feature stories, reviews, and commerce placements. • Build and manage Aura's editorial calendar, developing timely pitches aligned to cultural moments, seasonal buying periods, and business milestones. • Scale Aura's content affiliate platform - managing publisher relationships, editorial commerce placements, and driving measurable impact on traffic and revenue. • Serve as the primary strategic lead for Aura's AMPAC PR agencies (US, Canada, Mexico, Australia) - setting priorities, managing timelines, and holding partners accountable to results. Serve as a key collaborator for global agency teams in the EU, UK. • Track, measure, and report on the business impact of PR activity - connecting coverage to traffic, conversion, and revenue. Use data to continuously sharpen strategy and make the case for PR's role in Aura's growth. • Partner closely with the Sr. Director of Communications & Product Marketing, as well as product and leadership teams, to align PR efforts with broader business priorities.

Role Description This is a fully remote position open to candidates based in Canada. Anovia is seeking a Technical Support Specialist, Public Safety to join a multi-tiered team delivering first-level remote support to customers operating in mission-critical environments, including public safety and critical infrastructure. In this role, you will serve as the primary point of contact for technical incidents received by phone, email, or other communication channels. You will manage the full incident lifecycle from initial triage and documentation through escalation and resolution, while contributing to the knowledge base and collaborating with engineering and product teams to drive continuous service improvement. The ideal candidate brings at least three years of hands-on technical support experience and is comfortable working with communication networks and Windows-based environments. You are a self-starter who manages competing priorities with minimal supervision, communicates complex technical concepts clearly to diverse audiences, and takes a proactive approach to security, data accuracy, and process improvement. Experience in shift-based or extended-hours operations is a strong asset for this role. A note on background screening: This role has a mandatory requirement to obtain and maintain an enhanced RCMP CPIC background check as a condition of employment. - Serve as the primary point of contact for customer technical incidents received by phone, email, or other channels. - Triage, document, and resolve incidents using knowledge articles, and escalate unresolved issues in line with severity thresholds and SLA requirements. - Manage the end-to-end incident resolution lifecycle, including root cause identification, transparent customer communication, and functional escalation where required. - Create and maintain knowledge articles for problems not yet documented in the knowledge base. - Track open outages and issues through to full service restoration, ensuring performance metrics are met. - Identify and propose enhancements to internal workflows and support processes to drive continuous improvement. Qualifications - Minimum 3 years of experience in a technical support or related technical role. - Experience working in a remote technical support environment. - Working knowledge of communication networks and RF trunking systems. - Working knowledge of Windows and Google Workspace. - Understanding of Information Security theory and best practices. - Strong troubleshooting, problem-solving, and analytical skills. - Strong verbal and written communication skills, including the ability to explain technical concepts to non-technical audiences. - Ability to work independently, manage multiple priorities, and meet deadlines with minimal supervision. - Attention to detail and a commitment to data accuracy and security. Requirements - Associate degree or diploma in computer science, electrical engineering technology, or a related technical field (nice to have). - ITIL foundation knowledge or certification (nice to have). - Public safety communications systems, including mobile radio technology and related products (nice to have). - Firewall, WAN, LAN, or router architecture (nice to have). - CompTIA A+, Network+, or Security+ certification (nice to have). Company Description With over 20 years of expertise in telecommunications outsourcing, Anovia is a trusted support partner to some of the world's most successful Fortune 500 and Fortune 1000 companies. We specialize in workflow and knowledge processes, technical support, helpdesk, and multilingual support services, with over 200 professionals across the globe. At Anovia, you'll collaborate with a skilled, close-knit technical team, engage meaningfully with customers, and play a key role in ensuring system reliability, modernization, and continuous improvement. This is an opportunity to do technically challenging work that genuinely matters. To explore additional career opportunities, visit www.anovia.com/careers . Anovia is an equal opportunity employer.

Public Affairs & Public Relations Associate Director - External Communications, Tax & Accounting Hybrid (8 days/month) USA - Minneapolis, MN Full time job requisition id R0057155 Hybrid role out of any of our office locations. Preferred candidate will be located in Minneapolis, MN. Wolters Kluwer is looking for a talented Associate Director, External Communications to support its Tax & Accounting (TAA) division. This role requires a strong background in PR and media relations, along with an established network of media contacts across North America, Europe, and APAC. The successful candidate will be responsible for developing and executing a strategic external communications program that drives visibility, credibility, and value for the TAA division. Existing relationships with financial, regulatory, tax, and accounting-focused media are critical for success. Wolters Kluwer is a global leader in professional information, software solutions, and services, combining deep domain expertise with specialized technology. Our solutions empower professionals to make confident decisions that improve business outcomes, strengthen compliance, and support robust regulatory and judicial systems. Every day, our customers rely on us to help them get it right. Basic Function In this role, you will serve as a trusted communications partner to the TAA divisional executive team, helping shape and deliver impactful external communications that influence key audiences, primarily media and relevant industry analysts. Reporting to the Global Director of External Communications, you will play a central role in protecting and promoting Wolters Kluwer&rsquo;s reputation while supporting business growth and long-term value creation. You will lead high-impact initiatives to enhance external visibility for TAA solutions, executives, subject matter experts, and brands, driving media relations and PR efforts across priority markets. Working closely across businesses, functions, and geographies, you will bring creativity, alignment, and consistency to all external communications activities, ensuring they resonate with customers and support TAA&rsquo;s strategic objectives. This is an opportunity to join a high-performing, collaborative team and make a meaningful impact. If you are a creative, results-driven communications professional with strong PR and media relations expertise who thrives in a dynamic, global environment, this role offers a compelling platform to do your best work. ESSENTIAL DUTIES AND RESPONSIBILITIES - Serve as a trusted strategic communications advisor to the executive team, bringing sound judgment, confidence, and the ability to earn credibility and trust. - Develop and execute comprehensive external communications and media relations strategies that support the Tax & Accounting (TAA) division and its full portfolio of solutions globally. - Create and manage a broad range of external communications materials, including press releases, holding statements, media alerts, briefings, pitches, FAQs, blogs, social media content, bylined articles, and relevant Annual Report content. - Proactively pitch and engage targeted reporters and media outlets to build understanding of the TAA strategy and drive sustained visibility for the division and its business units. - Partner closely with the TAA divisional executive team, the Divisional Vice President of Internal Branding & Communications, and Marketing leaders to ensure alignment with messaging, positioning, and go‑to‑market initiatives. - Identify and leverage compelling insights and story opportunities to build external awareness among media, analysts, and influencers, ensuring close integration with Internal Communications. - Build and maintain strong relationships with key media outlets, industry publications, and influencers, delivering well‑planned story pitches on a consistent cadence. - Create and manage media and analyst engagement opportunities for executives and subject matter experts in support of TAA priorities and strategic objectives. - Define clear objectives and success metrics for external communications initiatives, using both quantitative and qualitative measures. - Drive participation and success in relevant industry recognition programs, including managing award submissions and analyst ranking nominations in collaboration with divisional communications leaders. - Anticipate industry trends, emerging issues, and potential reputational risks, implementing proactive and reactive communications strategies to protect and promote the company. - Monitor media coverage and alert internal stakeholders to time‑sensitive issues, developments, or opportunities. - Oversee PR governance, review, and approval processes, continuously improving communications practices, efficiency, and impact. - Manage external PR and media monitoring agency partners to ensure consistent, high‑impact messaging and reporting. - Build strong partnerships with internal stakeholders, including HR, Internal Communications, and Brand, to amplify external storytelling and support Wolters Kluwer&rsquo;s employer brand. - Demonstrated ability to operate effectively in a fast‑paced, evolving environment while managing multiple priorities with focus and composure. - Proven relationship builder who collaborates seamlessly across functions, aligning diverse stakeholders toward shared goals. - Highly resilient with a strong &ldquo;can‑do&rdquo; mindset; takes full ownership of initiatives from concept through execution and delivery. Other Duties Special projects as appropriate. JOB QUALIFICATIONS Education - Bachelor&rsquo;s degree in communications, public relations, or journalism. - Advanced degrees or certifications in external comms and marketing are a plus. Experience - At least 10 years of media relations/external communications experience (all within a corporate or public relations agency environment) - Existing set of strong North American, European and APAC contacts across Tier 1 media, trade publications, and broadcast - Experience with crisis communications, including legal, investor and public relations implications. Preferred Qualifications: - Superb writing and editing skills and a strong sense of narrative and storytelling. - Excellent creative thinker, with an ability to quickly understand a breadth of information and simplify the communication. - Ability to verbally relay concepts, goals, and project plans to all parties involved in the execution of said plans. - Ability to effectively collaborate with cross-functional teams as well as working in long-distance situations. - Ability to read and understand industry specific documents and/or presentations. - Ability to author routine reports and correspondence. - Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Ability to effectively and efficiently communicate with all levels of management. - Experience with AI prompting and use of GenAI tools in communications. Other Knowledge, Skills, Abilities or Certifications: - Ability to solve practical problems and deal with a variety of concrete variables in situations where limited standardization exists. - Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. - Meticulous, able to work independently and as a contributor in a team environment. - Strong organizational, time management and interpersonal skills - Flexible and responsive to change. Skills and Competencies: - Native fluency in English. Fluency in other European languages is a plus. - Strong overall media relations expertise including in-depth experience with relevant tools, tactics, strategies, data, reporting, and analytics. - Deep level of expertise in message development & content creation - Outstanding communication skills (verbal, written and interpersonal) - Adept at understanding and prioritizing complex information, reporting, and requests. - Rigorous attention to detail and a strong focus on accuracy, with exceptional research and analytical skills. - Exceptional organizational skills; must be able to juggle simultaneous projects. - A strong team ethic, keen to learn new skills, share expertise and accept feedback. Travel requirements: This position requires travelling <15% Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we&rsquo;re getting to know you&mdash;not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $122,300.00 - $218,550.00 USD This role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

Role Description - Manter o CRM atualizado com contatos, atividades, oportunidades e histórico de follow-up; - Prospectar prefeituras, mapear decisores e gerar novas oportunidades de vendas B2G; - Realizar reuniões online (Caso seja necessário reuniões presenciais os deslocamentos pagos pela empresa); - Apresentar soluções, elaborar propostas e conduzir negociações; - Fazer follow-up contínuo e acompanhar métricas do funil de vendas; - Gerenciar e expandir a carteira ativa, mantendo relacionamento próximo com os clientes e identificando novas demandas. Qualifications - CNH B; - Veículo próprio para realizar deslocamentos se necessário (Pagamento por KM Rodado); - Experiência em vendas consultivas B2B; vendas B2G será considerado um diferencial. - Domínio de ferramentas de vendas e CRM. - Habilidades essenciais: comunicação clara, organização, gestão de pipeline, persuasão, escuta ativa, disciplina comercial, foco em metas e autonomia; - Disponibilidade para viagens pontuais; Requirements - Segunda a sexta-feira, horário comercial; - Salário fixo + renda variável OTE + bônus por atingimento de metas e objetivos; - Modelo: CLT.