• Own Deal Desk processes, including deal reviews, validation approvals, contract checks, and other approval workflows • Ensure deals progress smoothly from quote to close, maintaining compliance with internal standards • Own CRM data quality and integrity, ensuring accurate and reliable data for reporting and forecasting • Maintain and optimize data structures, properties, and workflows • Build and maintain dashboards and reports to support pipeline visibility, forecasting, and performance tracking • Provide insights and analysis to support decision-making across the revenue organization • Support and optimize sales processes, including quoting (CPQ), validation, lead and deal lifecycle management • Troubleshoot system and process issues, acting as first-line support for Sales teams • Manage and support tools such as HubSpot, Apollo, Waalaxy • Ensure adoption, usability, and continuous improvement of the sales tech stack • Identify inefficiencies and drive improvements through automation, workflows, and scalable solutions • Contribute to ongoing process design and operational best practices • Partner with Sales Executives, Sales Leadership, Partnerships, Portfolio Managers, Marketing, and Finance • Support onboarding, training, and enablement initiatives related to tools and processes

Role Description Join GoGlobal as a Revenue Operations Specialist and play a critical role in enabling our global revenue organization to operate efficiently and scale. In this fully remote role, you will take ownership of key Revenue Operations functions including: - Deal Desk - CRM data integrity - Reporting - Process execution You will work closely with Sales, Account Management, Partnerships, and leadership teams to ensure smooth deal progression, accurate forecasting, and reliable operational support. This is a hands-on, high-impact role for someone who thrives in a fast-paced environment, takes ownership, and enjoys solving operational challenges at scale. Responsibilities - Deal Desk & Sales Operations - Own Deal Desk processes, including deal reviews, validation approvals, contract checks, and other approval workflows - Ensure deals progress smoothly from quote to close, maintaining compliance with internal standards - CRM & Data Management (HubSpot) - Own CRM data quality and integrity, ensuring accurate and reliable data for reporting and forecasting - Maintain and optimize data structures, properties, and workflows - Reporting & Analytics - Build and maintain dashboards and reports to support pipeline visibility, forecasting, and performance tracking - Provide insights and analysis to support decision-making across the revenue organization - Sales Process & System Support - Support and optimize sales processes, including quoting (CPQ), validation, lead and deal lifecycle management - Troubleshoot system and process issues, acting as first-line support for Sales teams - Sales Tech Stack Ownership - Manage and support tools such as HubSpot, Apollo, Waalaxy - Ensure adoption, usability, and continuous improvement of the sales tech stack - Process Improvement & Automation - Identify inefficiencies and drive improvements through automation, workflows, and scalable solutions - Contribute to ongoing process design and operational best practices - Cross-Functional Collaboration - Partner with Sales Executives, Sales Leadership, Partnerships, Portfolio Managers, Marketing, and Finance - Support onboarding, training, and enablement initiatives related to tools and processes Qualifications - 2–3+ years of Sales Operations experience (SaaS, HR tech, or global services preferred) - Strong HubSpot expertise (workflows, automation, reporting, data management) - Experience with Deal Desk processes (pricing, contract review, approvals) - Analytical mindset with experience in Excel and/or BI tools - Familiarity with modern sales tools (Apollo, Waalaxy, Jiminny, Seismic, etc.) - Basic AI literacy (e.g., ChatGPT, Copilot, Claude) Requirements - Strong ownership mindset — you take responsibility and follow tasks through to completion - Proactive and responsive — you don’t wait to be told what to do - Able to manage multiple requests and priorities in a high-volume environment - Detail-oriented, especially when working with deal data, pricing, and contracts - Comfortable working independently with minimal supervision - Strong communicator, able to manage stakeholder expectations and push back when needed - Service-oriented, with a focus on supporting teams and solving problems Benefits - Autonomy to make decisions that create real impact - Focus on long-term growth and sustainable success - Collaborative environment with a diverse, global team - Flexibility in work arrangements, including fully remote options - Opportunities for outstanding employees to become partners and share in profits Company Description GoGlobal is the leading professional services company to guide, establish and manage global operations with compliance and confidence. We bring the human touch to entering new markets and consolidating vendors through a single point of management. With a presence in over 140 countries on six continents and growing, we make running a global business easy.

Role Description The Revenue Operations team’s mission is to build and maintain the systems, data, and processes that power our go-to-market engine. We are looking for a RevOps Analyst, Analytics to join the team, reporting to the Head of Revenue Operations, focused on partnering with the business to deliver insight to drive measurable revenue growth and operational impact. In this role you may: - Partner with GTM leadership to elevate reporting, systems and process to drive revenue growth and decision making - Manage, and enhance our quote-to-cash processes to ensure accuracy and compliance - Collaborate cross-functionally to enable the Revenue team to be able to see a 360 degree view of the customer in the CRM, including product usage, customer engagement (support tickets, sales emails, marketing campaigns, attribution) and contract data to drive revenue growth and improve sales productivity - Drive initiative to improve data hygiene, reporting accuracy and CRM governance - Manage urgent ad hoc operational requests Qualifications - 3+ years of experience in sales operations or a related role - Salesforce experience; CPQ Experience and Admin certification plus - Familiarity with GTM tech stacks and how they support revenue workflows (CRM, enrichment, engagement, automation, analytics) - 3+ years of big data experience: using BI tools such as Looker or Tableau and/or writing complex yet efficient SQL - Experience with ETL and familiarity with popular data warehouses (BigQuery, Snowflake, etc) - Excellent communicator with senior management audiences - explaining “what it is”, “why it matters” and “what should we do” in terms of your data and analysis; delivering customer-oriented KPIs and dashboards that drive alignment Benefits - An open and inclusive culture and work environment - Work closely with a team on the cutting edge of AI research - Weekly lunch stipend, in-office lunches & snacks - Full health and dental benefits, including a separate budget to take care of your mental health - 100% Parental Leave top-up for up to 6 months - Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement - Remote-flexible, offices in Toronto, New York, San Francisco, London and Paris, as well as a co-working stipend - 6 weeks of vacation (30 working days!)

• Analyze the sales pipeline velocity, conversion rates, and stages to identify bottlenecks and optimize the health of the funnel. • Analyze RSM/AE productivity, territory performance, time-to-close, and support the creation of sales capacity and resource models for planning. • Provide analytical support for weekly/monthly sales forecasting and annual planning cycles by building and maintaining forecast models and underlying data sets. • Analyze specific metrics for the installed base (Upsell/Cross-sell rates, NRR, churn signals) to support account management and Customer Success teams. • Act as the data steward for key sales fields within the CRM (Salesforce), ensuring data is clean, consistent, and structured to enable accurate reporting. • Build and maintain dashboards that provide real-time visibility into sales performance against goals for leadership and frontline managers. • Proven ability to collect, synthesize, and translate complex data and quantitative analysis into clear, actionable insights and compelling presentations tailored effectively to executive, functional, and operational audiences.