• Oversee digital communications strategy, ensuring solutions and initiatives are aligned to business objectives that lead to improved audience engagement and business growth • Establish and oversee a multi-year digital communications strategy and roadmap, partnering with key stakeholders to align on enterprise initiatives • Work closely with technology teams to ensure communications and engagement platforms and functionality meet strategy needs • Partner with key business and technology teams, ensuring robust data infrastructure, champion data-driven insights, build reporting/dashboards, and maintain data governance/privacy compliance • Develop and oversee technical processes, aligning with communications architecture and governance to optimize the use of communications and marketing technology • Drive the development of automated workflows for digital communications processes, fostering experimentation and continuous improvement • Evaluate and recommend emerging technologies and innovations to enhance personalization and operational efficiencies

• Provide planning, execution, and analysis support for National Military Command System (NMCS) assessments and exercises across the NC3 portfolio. • Evaluate end-to-end command and control capabilities across the full spectrum of crisis operations. • Develop assessment requirements and objectives, analyze results to identify trends and enterprise risk. • Provide senior leadership with actionable recommendations to improve operational readiness and mission assurance. • Plan, execute, and analyze NMCS assessments and exercises. • Support preparation of Flag Officer/General Officer principals for senior forums.

Swoop, a market leader in privacy-safe, award-winning omnichannel healthcare marketing, connects patients, healthcare providers (HCPs), and brands at scale across all channels. Our teams leverage the power of AI-driven technology combined with real-world data (RWD), first- and zero-party data, and engagement data, to empower pharmaceutical marketers to make faster, more precise decisions that improve patient outcomes. At Swoop, our mission is to create a future where technology seamlessly connects patients and HCPs in a privacy-safe way, improving the patient journey and driving better health outcomes. Swoop has experienced significant growth and demonstrated an unwavering commitment to innovation, talent development, and enhancing the patient experience. Our acquisition of MyHealthTeam in January 2025 brought vibrant social communities into our omnichannel suite, further bridging the gap between healthcare brands and patients for more impactful and targeted engagement. We believe our people are our greatest asset. Swoop fosters a culture of innovation and continuous learning, providing employees with rich opportunities for professional growth. This commitment to our team earned us the "Best Places to Work" recognition from Business Intelligence Group in 2025, based on a survey of over 100 employees. We are driven by a patient-first philosophy and are passionate about leveraging technology to create a healthier future. If you're a driven professional seeking to make a real difference in healthcare marketing at a fast-growing, innovative company, join Swoop and help us revolutionize how brands connect with patients and HCPs. About the role Swoop is searching for a creative and data-driven Communications Manager to join our Marketing Team. This role will support our content marketing efforts on social media, with a primary focus on LinkedIn. The ideal candidate is an expert in community management and eager to expand their strong written and verbal communication skills into public relations and industry awards. The position will report to the VP, Content & Campaign Strategy. It’s designed for candidates experienced in AdTech and HealthTech marketing, preferably with an understanding of the pharmaceutical industry. What you'll do Work in close collaboration with the VP, Content & Campaign Strategy to craft Swoop’s comprehensive social media strategy and calendar Create relevant social posts, short-form video, and content to help Swoop build authority as the omnichannel marketing partner of choice for pharmaceutical brands Create engaging, industry-relevant content that aligns with Swoop’s brand voice and fosters meaningful interactions with our audience Monitor Swoop's LinkedIn engagement and messages Lead awards roadmap and entry writing Assist in drafting and distributing press releases Develop and maintain relationships with industry journalists and media outlets Monitor industry news and competitors’ and partners’ social media for opportunities for Swoop to contribute expert commentary on relevant topics Compile actionable insights on PR, social media, and awards to create data-driven strategies Prepare regular reports on key metrics in social media, PR, and awards for leadership and internal communications Collaborate cross-functionally with internal teams Support paid campaign asset development and reporting as needed Qualifications Are self-motivated, care about details, and enjoy solving problems Have experience working with AI tools to generate quality writing, refine processes, and take over repetitive tasks Have experience working remotely

• Utilize communication, change management, and consulting expertise to manage client relationships • Lead communication projects • Plan development of effective multi-media communication and change management campaigns • Manage large, complex client projects and relationships • Consult with select clients at senior HR level • Stay current with communication trends and delivery channels • Create and nurture successful client relationships • Mentor and coach junior consultants • Analyze industry trends and address client needs