• Como Especialista de Soporte de RR. HH., serás responsable de: • Apoyar los procesos de onboarding y offboarding de empleados y contratistas de principio a fin • Mantener y actualizar registros de empleados y documentación de RR. HH. con precisión y confidencialidad • Asistir en la administración de beneficios y responder consultas generales de RR. HH. • Coordinar documentación de nuevos ingresos, cronogramas de capacitación y comunicaciones internas • Asegurar el cumplimiento de políticas internas de RR. HH. y buenas prácticas • Apoyar iniciativas de proyectos de RR. HH. y mejora continua de procesos • Monitorear y reportar datos de RR. HH. (estado de onboarding, documentación, etc.) • Brindar soporte administrativo para garantizar el buen funcionamiento de las operaciones diarias

Role Description We are seeking a dynamic and experienced Cofounder to join our cofounding team. For the sake of diversity, this role is only open for a Female Cofounder. This role offers a tangible company equity, a chance to represent the company in front of investors. Fixed salary will be offered after the first 3 months. - Work with their network of customers to introduce SupportFinity’s unique technology. - Develop and execute strategic sales plans to achieve company objectives in the HR and recruitment market. - Own, build and manage key client relationships, driving revenue growth through consultative sales approaches. - Create and identify new market opportunities and potential strategic partnerships within the HR and recruitment ecosystem. - Contribute to product development and service offerings based on market insights and client feedback. - Represent the company at industry events and conferences, enhancing brand visibility and thought leadership. - Work daily with the co-founding team on overall business strategy, financial planning, and operational execution. Qualifications - Proven track record of success in sales leadership roles within the HR technology or recruitment services. - Has an existing network of potential customers. - Extensive experience in B2B sales, with a deep understanding of HR and recruitment processes and challenges. - Demonstrated ability to develop and implement effective sales strategies, consistently meeting or exceeding targets. - Exceptional negotiation, communication, and interpersonal skills, with the ability to build rapport with C-level executives. - Strong understanding of market trends, competitive landscape, and emerging technologies in HR and recruitment. - Experience in startup environments or building a business from the ground up is highly preferred.

• Lead consultative discovery: Engage customers in structured conversations that uncover HR pain points, identify root challenges, and surface opportunities to improve their people operations • Nurture and convert: Actively manage and advance customer relationships with clear accountability for progressing identified HR needs into paid services engagements • Shape the problem and path forward: Help customers clarify, prioritize, and understand the impact of their HR challenges and opportunities, guiding them toward the most relevant solutions • Connect customers to the right services: Position and align BambooHR’s HR services, including HR Consulting, Technical Services, and Managed Payroll, to meet customer needs and expand adoption across the BambooHR services portfolio • Build awareness: Develop and execute targeted approaches to increase visibility and understanding of our services offerings • Collaborate across teams: Partner with Marketing, Sales, and CX to shape messaging, campaigns, and materials that highlight services value • Test and iterate: Run and scale experiments to identify what drives engagement and conversion • Drive engagement quality: Maintain visibility into active opportunities and ensure consistent follow through and progression toward defined outcomes • Recognize patterns and scale what works: Identify repeatable signals in customer needs and help evolve more effective approaches to engagement and conversion • Listen and learn: Gather insights from customers and internal teams to continuously improve our go to market approach and service design • Represent the customer voice: Help shape how BambooHR delivers and evolves HR services based on real feedback and results

Role Description We are seeking a highly organized, proactive, detail-oriented, and collaborative Regional HR & People Operations Specialist to support our growing People organization across the United States and Canada. This role will serve as a critical operational partner supporting: - NORAM HRBPs - People Operations - Managers - Team members across the region The ideal candidate thrives in a fast-paced, highly collaborative, globally distributed environment and enjoys balancing operational execution, employee support, compliance coordination, HR systems administration, process improvement, and cross-functional partnership. This role is instrumental in helping ensure smooth employee lifecycle management, strong operational execution, leave administration, HR compliance, and an exceptional team member experience throughout the NORAM region. Qualifications - Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent practical experience) - 3+ years of experience in HR Operations, People Operations, HR Generalist, HR Specialist, or HR Coordination roles - Strong understanding of U.S. employment laws, HR operational best practices, employee lifecycle administration, and compliance processes - Familiarity with Canadian employment standards and provincial labor regulations strongly preferred - Experience supporting HRBPs, regional HR functions, or People Operations teams - Experience coordinating payroll, benefits, leave administration, or employee data management - Hands-on experience with HRIS platforms (Workday strongly preferred) - Strong Excel and data management skills - Excellent organizational skills and attention to detail - Strong written and verbal communication skills in English - Ability to manage highly sensitive and confidential information with professionalism and discretion - Comfortable working independently within a remote, asynchronous, and globally distributed environment - Strong prioritization, problem-solving, and follow-through skills Requirements - Experience working in global SaaS, technology, hospitality tech, or high-growth companies - Experience supporting multi-state U.S. populations and/or Canadian employees - Experience partnering closely with Payroll and Benefits teams - Experience supporting remote/distributed organizations - Process improvement and project coordination experience - PHR or SHRM-CP certification preferred - Experience working within fast-paced scaling environments preferred Benefits - Remote First, Remote Always - PTO in accordance with local labor requirements - Monthly Wellness Fridays - enjoy an extra long weekend every month - Full Paid Parental Leave - Home office stipend based on country of residency - Professional development courses in Cloudbeds University - Access to professional development, including manager training, upskilling and knowledge transfer