At RapidScale, exceptional technology is powered by exceptional people. We deliver secure, reliable managed and advisory services across private, public, and hybrid clouds, helping organizations innovate, adapt, and grow. As an Elite Broadcom VMware VCSP Partner and top partner with AWS, Azure, and Google, our solutions focus on business outcomes with embedded cyber resiliency and AI to protect today and enable tomorrow backed by the strength of the Cox family of companies. Are you ready to play a critical role in driving transformation for both customers and RapidScale? We are seeking an experienced Organizational Change Manager (OCM) to support large, complex enterprise deals by enabling successful customer transformation and ensuring internal readiness to deliver on what is sold. This role is not limited to internal change or communications. It is embedded within RapidScale's most strategic opportunities and operates at the intersection of sales, delivery, and customer transformation. The OCM partners closely with deal teams and customer stakeholders to drive adoption, alignment, and execution across complex engagements. Role Overview The Organizational Change Manager (OCM) is responsible for supporting transformation efforts tied to large, multi-year enterprise deals. This includes helping customers transition from current to future state, driving stakeholder alignment and adoption, and ensuring RapidScale is operationally ready to deliver against committed outcomes. This is a transformation-focused, execution-heavy role, not a communications-only function. The role spans both: - External (Customer-facing): Supporting customer transformation and adoption within large enterprise engagements - Internal (RapidScale-facing): Driving readiness across sales, delivery, and go-to-market teams when not actively assigned to a deal Due to the complexity of engagements, the OCM will typically support one, or at most two, large deals at a time. Key Responsibilities Customer Transformation & Deal Execution - Partner with sales, solution engineering, and delivery teams on large, complex enterprise deals ($10M+ TCV) - Support customers in transitioning from current to future state, including process, operating model, and ways of working - Drive stakeholder alignment, adoption, and change readiness across customer organizations - Work alongside customer program managers and executive stakeholders to ensure successful transformation outcomes - Identify risks to adoption and proactively develop mitigation strategies Internal Readiness & Sales Alignment - Ensure RapidScale is prepared to deliver on what is sold by aligning internal teams, capabilities, and operating models - Support sales and go-to-market transformation initiatives when not assigned to active deals - Partner with deal teams to shape transformation narratives and align solutions to business outcomes - Bridge gaps between sales, delivery, and customer expectations Change Strategy & Execution - Develop and execute change strategies aligned to deal-specific transformation objectives - Conduct change impact assessments and define adoption and enablement approaches - Drive stakeholder engagement, governance, and communication strategies as part of broader transformation efforts - Monitor adoption, readiness, and success metrics across both customer and internal teams - Support go-live readiness, adoption tracking, and post-implementation stabilization Required Qualifications - Bachelor's degree and 4 years' experience in a related field (i.e. organizational change management, program delivery, or transformation roles). The right candidate could also have a different combination, such as a master's degree and 2 years' experience; a Ph.D. and up to 1 year of experience; or 8 years' experience in a related field - Experience supporting large, complex enterprise initiatives or deals - Demonstrated ability to operate in customer-facing, execution-heavy environments - Experience working closely with sales, delivery, or client-facing teams - Strong stakeholder management skills, including engagement with executive-level audiences - Ability to navigate ambiguity and operate across multiple functions Preferred Qualifications - Experience in managed services, cloud, consulting, or enterprise technology environments - Background in program management, deal execution, or sales-adjacent roles - Familiarity with enterprise sales cycles and large deal structures - Change management certification (Prosci, ACMP, etc.) USD 89,400.00 - 134,000.00 per year Compensation: Compensation includes a base salary in the range of $89,400.00 - $134,000.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Benefits: The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. EOE, including disability/vets

At RapidScale, exceptional technology is powered by exceptional people. We deliver secure, reliable managed and advisory services across private, public, and hybrid clouds, helping organizations innovate, adapt, and grow. As an Elite Broadcom VMware VCSP Partner and top partner with AWS, Azure, and Google, our solutions focus on business outcomes with embedded cyber resiliency and AI to protect today and enable tomorrow backed by the strength of the Cox family of companies. The Senior Manager, Solution Delivery, leads a team of engineers responsible for consulting, design, architecture, and migration planning for new customer engagements. This role is accountable for driving high-quality, scalable delivery outcomes across complex cloud environments, ensuring alignment to customer objectives, architectural standards, and business priorities. This leader combines strong technical acumen with strategic thinking, operational discipline, and people leadership to maximize delivery effectiveness in a fast-paced, evolving environment. Success in this role requires the ability to influence across functions, drive execution across multiple concurrent initiatives, and continuously improve delivery processes and customer outcomes. The Senior Manager, Solution Delivery serves as a key customer advocate throughout the implementation lifecycle, acting as an escalation point for customers, project teams, and engineers. This role ensures a seamless transition from implementation to support, including documentation, customer reviews, and knowledge transfer to enable long-term success. PRIMARY RESPONSIBILITIES - Provide strategic and operational leadership for consultative cloud solution delivery and implementation - Partner cross-functionally with Sales, Architecture, Support, and Product teams to deliver successful customer outcomes - Drive standardization, scalability, and continuous improvement across delivery processes and methodologies - Ensure adherence to architectural standards, security best practices, and product-aligned delivery frameworks - Oversee department operations, including resource planning, financial performance, and budget accountability - Lead, develop, and mentor a high-performing team through coaching, performance management, and career development - Serve as the primary escalation point for customer delivery issues, ensuring timely and effective resolution - Manage and prioritize multiple concurrent projects and initiatives across diverse customer environments - Identify opportunities to automate and optimize delivery processes to improve efficiency and consistency - Maintain awareness of emerging technologies and industry trends to drive innovation within delivery practices QUALIFICATIONS Minimum: - Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent combination of education and experience - 8+ years of experience in cloud, infrastructure, or managed services environments - Demonstrated ability to lead teams, drive results, and operate with a high degree of autonomy - Ability to participate in a 24x7 on-call rotation as needed Additional Attributes: - Strong experience with VDI solutions, including Azure Virtual Desktop (AVD) and Citrix - Broad infrastructure knowledge including firewalls, switching, Windows Server environments, and Active Directory - Proven ability to lead and deliver complex technical projects in customer-facing environments - Experience working in or alongside project management frameworks and methodologies - Strong communication, stakeholder management, and consulting skills - Proficiency in Microsoft Office applications TECHNICAL KNOWLEDGE Microsoft Ecosystem - Windows Server - Active Directory - Terminal Services - SQL Server - Microsoft 365 / CSP - Entra ID Citrix Technologies - NetScaler - User Profile Manager - Workspace Environment Manager - General Citrix infrastructure knowledge VMware Technologies - ESXi - vCenter - vCloud Director - General VMware infrastructure knowledge Additional Tools & Platforms - Monitoring and ticketing tools (e.g., N-able, Salesforce, PRTG) - Backup and recovery solutions (e.g., Veeam) - Migration tooling (e.g., Carbonite) - Disaster Recovery as a Service (e.g., Zerto) - Domain services and identity management PREFERRED QUALIFICATIONS - Experience within a Managed Service Provider (MSP) environment USD 148,500.00 - 247,500.00 per year Compensation: Compensation includes a base salary in the range of $148,500.00 - $247,500.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Benefits: The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. Application Deadline: 06/29/2026 EOE, including disability/vets

Role Description The Manager of Safety Technology & Innovation is responsible for leading the evaluation, risk assessment, and governance of emerging technologies, equipment, automation systems, and supplier solutions across the organization. This role ensures all innovations — particularly electrically powered and technology-enabled equipment — comply with applicable regulatory, certification, operational, and internal safety standards prior to approval, pilot, or deployment. This position serves as a subject matter expert in electrical equipment safety, certification requirements, emerging technology risk management, and operational safety integration. The role partners closely with cross-functional teams including: - Innovation - Procurement - Culinary - Operations - Food Safety - QA - Supply Chain - Risk Management to enable innovation while protecting operational integrity, regulatory compliance, and associate safety. Qualifications - Bachelor’s Degree in Safety Engineering, Electrical Engineering, Occupational Health and Safety, Environmental Health and Safety, or related technical field preferred; or equivalent combination of education and experience - Experience evaluating electrical equipment, new technologies, or industrial/foodservice equipment preferred - Experience working with certification bodies or safety compliance frameworks preferred - Safety Experience in the Dining, Food Service industry preferred - OSHA 10 hour or 30-hour training preferred - Certified Safety Professional or Associate Safety Professional preferred Requirements - Lead safety evaluation and risk assessment of new technologies, foodservice equipment, and automated solutions prior to pilot or deployment opportunities - Partner with food safety and QA teams to review and approve new equipment and vendors from a safety and compliance perspective - Collaborate with innovation, procurement, and operational teams to ensure standards are maintained during deployment - Review and validate electrical equipment for compliance with UL, ETL, and/or other NRTL certifications - Ensure all equipment meets recognized safety certification requirements prior to pilot opportunities or use in operations - Evaluate electrical design, installation, and operational considerations, including energization risks and safe use conditions - Provide technical guidance on equipment safety, electrical hazards, and mitigation strategies - Interpret and apply relevant safety standards, including OSHA regulations related to electrical safety, machine guarding, energized equipment, and hazard controls - Develop and maintain internal policies and procedures (e.g. Job Safety Analyses) aligned with these standards - Monitor regulatory and industry trends related to equipment safety, testing standards, and certification requirements Benefits - Medical - Dental - Vision - Life Insurance/ AD - Disability Insurance - Retirement Plan - Paid Time Off - Paid Parental Leave - Holiday Time Off (varies by site/state) - Personal Leave - Associate Shopping Program - Health and Wellness Programs - Discount Marketplace - Identity Theft Protection - Pet Insurance - Commuter Benefits - Employee Assistance Program - Flexible Spending Accounts (FSAs)

Role Description The Principal Gifts Manager provides high-level strategic and operational support to the Principal Giving team of a global NGO, with a primary focus on enabling and enhancing the work of the Executive Director and Relationship Managers (RMs) responsible for cultivating and stewarding ultra-high-net-worth individuals, family foundations, and anonymous donors. This role ensures that donor portfolios are managed with white-glove service, communication is timely and tailored, and internal coordination reflects the highest standard of support. Location: US West Coast or willingness to work Pacific Time (PT) hours. Responsibilities - Strategic Donor Engagement Support - Partner closely with Principal Giving RMs to implement tailored engagement strategies for assigned donors, aligned with individual interests and institutional priorities. - Manage and track RM outreach calendars, proactively recommending engagement touchpoints and supporting pre- and post-meeting follow-through. - Maintain quality control of all donor-facing materials to ensure a high degree of polish and professionalism, ensuring content aligns with donor expectations, tone preferences, and communication style. - Conduct preliminary background research on high-net-worth individuals (HNWIs) and/or coordinate with the Research team to prepare comprehensive donor research panels that inform strategic engagement. - Executive-Level Meeting and Event Support - Provide logistical support for donor meetings, site visits, and virtual events led by the Principal Giving team, including coordination of agendas, travel, and materials. - Ensure appropriate internal briefings and post-meeting documentation—including detailed meeting notes, action items, and follow-up communications—are drafted with clarity and discretion, and completed in a timely, organized, and professional manner to support ongoing donor strategy and internal coordination. - Coordinate VIP experiences at CARE events, site visits, and virtual engagements assuring tailored, high-touch moments that reflect donor interests, elevate institutional priorities, and reinforce CARE’s gratitude and partnership. - Portfolio and Pipeline Management - Maintain accurate donor records and pipelines in Salesforce, including tracking gift opportunities, action steps, and engagement history. - Flag emerging portfolio needs, data gaps, or follow-up actions and coordinate closely with RMs and other internal stakeholders to resolve them. - Coordinate with Major Gifts Operations Specialist to ensure gifts are accurately recorded, receipted, and acknowledged. - Monitor and support complex gifts (e.g., DAFs, stock, family foundation contributions), ensuring timely and customized stewardship responses. Company Description