Title: Business Analyst (Top Secret cleared) Location: Washington DC United States Full-time Job Description: The Work: We are seeking a Business Analyst to support a federal government program by gathering, analyzing, and translating business needs into technical and functional requirements. The ideal candidate has hands-on experience working in AWS cloud environments and partnering with technical teams to improve systems, processes, and data-driven decision‑making. This role works closely with government stakeholders, product owners, developers, and cloud engineers to ensure requirements are clearly defined, documented, and delivered in alignment with mission objectives. Job Location: This is remote with periodic travel to the client office in Washington, DC. Preference to candidates who live in National Capital Region. If you accept this position, you should note that ICF does monitor employee work locations and blocks access from foreign locations/foreign IP addresses, and also prohibits personal VPN connections. What You Will Do: - Elicit, analyze, and document business and functional requirements for government systems and applications - Translate business needs into clear requirements, user stories, process flows, and acceptance criteria - Work with AWS-focused technical teams to support cloud-based solutions and system enhancements - Support system modernization initiatives, cloud migrations, and application enhancements - Participate in Agile ceremonies (backlog grooming, sprint planning, demos, retrospectives) - Develop and maintain documentation such as BRDs, FRDs, process maps, and workflows - Analyze current-state processes and recommend future-state improvements - Coordinate with stakeholders to validate requirements and ensure traceability through delivery - Support testing activities by assisting with test case development and UAT coordination - Ensure requirements align with federal policies, compliance standards, and security guidelines What You Will Bring With You: - Active Top Secret clearance with SCI eligibility - 5+ years of experience as a Business Analyst What We Would Like You To Bring With You: - Bachelor's degree in Cybersecurity, Computer Science, Information Technology, or related technical field. - Experience working on federal or DoD IT programs - Experience working in or supporting AWS cloud environments - Strong requirement-gathering, documentation, and stakeholder communication skills - Familiarity with Agile and/or hybrid delivery methodologies #icfcleared #dcsa2026 Working at ICF ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $89,261.00 - $151,744.00 DC Remote Office (DC99)

Role Description Prometric is a global leader in technology-enabled testing and assessments. Our market-leading solutions empower clients to develop and launch testing programs worldwide, accurately measure results, and ensure performance quality. The Manager, Application Analyst Team will lead a global team responsible for supporting critical application platforms across the organization. This role will oversee application support operations, drive service excellence, and ensure stability and performance across production systems. The successful candidate will bring strong technical leadership, operational discipline, and the ability to collaborate across global teams to support business-critical systems and client delivery. A key focus of the role will be identifying opportunities to leverage automation and emerging AI capabilities to enhance support efficiency, improve monitoring, and drive proactive issue resolution. - Lead, mentor, and manage a global team of Application Analysts supporting enterprise and client-facing systems - Ensure effective monitoring, support, and resolution of application incidents, problems, and service requests in line with defined SLAs - Drive continuous improvement in application support processes, including implementing automation to reduce manual effort and improve response times - Identify and implement opportunities to leverage AI-driven insights, intelligent alerting, and observability tooling to enhance proactive support capabilities - Act as escalation point for major incidents, ensuring timely resolution, stakeholder engagement, and clear communication throughout - Collaborate with Engineering, DevOps, Infrastructure, and Product teams to support deployments, releases, and ongoing system stability - Establish and maintain SLAs, ensuring adherence to performance targets and service quality expectations - Identify trends in system issues and lead root cause analysis, ensuring long-term remediation actions are implemented - Maintain and continuously improve documentation, runbooks, and knowledge base content to enhance operational efficiency - Support onboarding of new platforms, applications, and services into the Technology Operations support model - Provide regular reporting and analysis on system performance, incident trends, and team productivity metrics - Foster a culture of accountability, continuous learning, and proactive incident prevention within the team - Drive standardization and alignment across global support teams, processes, and tooling - Participate in major incident management processes and provide occasional after-hours escalation support as required Qualifications - Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience) - 5+ years experience in Application Support / Production Support roles within enterprise environments - 3+ years experience in a people management or team leadership role - Strong experience supporting enterprise applications across multi-tier architectures - Proven experience managing incidents, problem management, and service delivery processes - Excellent troubleshooting and analytical skills across applications, databases, and integrations - Demonstrated experience driving automation within support environments (e.g. scripting or workflow automation) - Strong stakeholder management and communication skills, working across technical and non-technical teams - Experience working in a fast-paced, global support environment - Proficiency with monitoring, ticketing, and collaboration tools (e.g. ServiceNow/Jira, Salesforce, Datadog/NewRelic) Requirements - Experience in cloud-based environments (Azure preferred) - Familiarity with containerized environments (Kubernetes/AKS) - Experience with API-based architectures and integrations - Exposure to DevOps practices and CI/CD pipelines - Experience with AI/ML-powered observability, automation tools, or intelligent alerting platforms - Experience working within Agile delivery frameworks, preferably SAFe (Scaled Agile Framework) Company Description Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three decades of experience working with clients of all sizes across a multitude of industry sectors, our mission is to design and deliver the highest quality and most innovative testing solutions anytime, anywhere.

Role Description You have a purpose, unique talents and now is the time to embrace it, live it and put it to work. We value incredible people with incredible skills – but your commitment to a greater cause is something we value even more. This is the heartbeat of our organization and your time will be spent in a supportive, team environment with resources to help you flourish and leaders who care about your success. - The clinical auditor performs clinical and operational audits as a means of verifying accuracy of information and compliance to established policies, practices, and regulations. - Responsible for quality review of care process from physician order, registration, chart documentation, charging, and billing to reimbursement. - Has collaborative relationship with revenue integrity advisors for root cause analysis and education of departments. Qualifications - High School Diploma/G.E.D. Required - Associate Degree Required - Bachelor Degree Preferred (Bachelors Degree/BSN preferred) - 5 years direct patient care in a hospital setting required - RN experience highly preferred; although technical skills and medical experience may substitute Company Description CommonSpirit Mountain Region’s Corporate Service Center is headquartered in Centennial, CO where our corporate leaders and centralized teams support our hospitals, clinics and people – including marketing, human resources, employee benefits, finance, billing, talent acquisition/development, payor relations, IT, project management, community benefit and more. Many of our centralized teams offer a remote work option which supports a healthy work-life balance while still providing a culture of collaboration and community where incredible people are doing incredible things every day.

Sr. Business Analyst - Advertiser Operations, Capital One Shopping (Remote-Eligible) This is your opportunity to join Capital One's fast-growing consumer app: Capital One Shopping. Within Capital One, the Shopping team is working on a new consumer product that seeks to change the way people buy things online. Our mission is to deliver a best-in-class shopping and savings experience for our millions of customers while driving incremental and sustainable sales for our merchant partners. To be successful in the role, you will need to be a well-rounded 'business athlete' - a creative, analytical, and technically proficient problem solver who understands both the dynamics of the business and the tech landscape. The ideal candidate is resourceful, motivated, and self-sufficient, with demonstrated success in spearheading cross-functional projects that drive the growth and success of a business. Summary: As a Senior Business Analyst at Capital One, you will apply your strategic and analytical skills to major company challenges. You will team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. General Responsibilities: - Analysis: Identify business challenges and opportunities for improvement and solve for them using analysis to make strategic or tactical recommendations - Product: Perform modeling/analytics to assist new product and pricing strategies for various lending products - Marketing: Support direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Help build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go to market strategies - Credit Risk: Support step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis - Execution: Involve problem frame-works, develop hypotheses, test and analysis, solution development, scope operational feasibility, lead implementation efforts and develop a monitoring plan - Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability - Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management - Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business - Strong communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills - Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment - Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus Basic Qualifications: - At least 2 years of professional experience performing analysis - Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: - A Bachelor's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer engineering, Software engineering, Mechanical engineering, Information Systems or a related quantitative field) - A Master's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration Preferred Qualifications: - Master's Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering - 1+ years of experience in Statistical model building - 1+ years of experience in market research - 1+ years of experience in SQL querying - 2+ years of experience in business analysis - 1+ years of experience in consulting Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. New York, NY: $121,300 - $138,400 for Sr. Business Analyst Remote (Regardless of Location): $101,100 - $115,400 for Sr. Business Analyst McLean, VA: $111,200 - $126,900 for Sr. Business Analyst Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).