• Lead and develop the Delivery Management’s Project Delivery organization, including Delivery Managers, Program Managers, and related delivery leadership roles. • Establish and maintain delivery governance frameworks, standards, methodologies, and operating procedures across all client engagements. • Drive consistent execution practices that improve delivery quality, predictability, client satisfaction, and financial performance. • Partner with Market Delivery Leaders to ensure successful delivery outcomes across strategic client portfolios. • Provide executive oversight for large, complex, and high-risk engagements, ensuring appropriate governance, escalation management, and stakeholder alignment. • Monitor portfolio health through operational metrics, delivery reviews, financial performance indicators, and client feedback. • Identify and mitigate delivery risks, resource constraints, and execution challenges before they impact client outcomes. • Collaborate with Service Line Leaders to align delivery capabilities, technical expertise, staffing strategies, and delivery methodologies. • Support account planning and growth initiatives by ensuring delivery organizations can scale effectively to meet client demand. • Drive continuous improvement initiatives that increase operational efficiency, delivery consistency, utilization, and gross margin performance. • Establish standards for project planning, financial forecasting, change management, resource management, and executive reporting. • Develop delivery management career paths, training programs, coaching practices, and succession plans to strengthen organizational capability. • Partner with executive leadership to evaluate delivery performance trends and implement strategies that improve business outcomes.

Role Description The Vice President, Global Delivery is responsible for the operational execution, staffing strategy, delivery governance, and overall performance of Thunder’s global delivery organization. This leader owns the execution engine of the company, ensuring projects are delivered with high quality, strong margin performance, predictable forecasting, and disciplined operational governance across all regions, practices, and customer portfolios. The VP, Global Delivery leads Thunder’s PMO, Resource Management, and Regional Delivery organizations while partnering closely with Architecture, Practice Leadership, Account Delivery/Customer Success, Sales, and Finance to ensure delivery execution aligns with company objectives, customer outcomes, and financial targets. This role serves as the executive owner for delivery execution and operational accountability, ensuring Thunder maintains a scalable, high-performing delivery organization capable of supporting rapid growth without compromising delivery quality, margin integrity, or customer trust. Key Responsibilities - Global Delivery Leadership & Operational Execution - Lead and scale Thunder’s global delivery organization, including PMO, Resource Management, and Regional Delivery Leads. - Establish operational accountability across delivery teams for execution quality, forecast accuracy, margin performance, and customer outcomes. - Drive organizational consistency, operational maturity, and delivery excellence across all delivery functions. - Ensure delivery operations scale effectively across multiple practices, technologies, industries, and regions. - Resource Management & Utilization Optimization - Own company-wide staffing strategy and resource allocation across all delivery portfolios. - Maximize global resource utilization by optimizing staffing across regional, vertical, and practice silos. - Partner with Practice Leadership and Architecture leadership to align staffing capabilities with delivery demand and strategic growth areas. - Establish capacity planning processes to proactively manage hiring, bench health, contractor utilization, and delivery demand forecasting. - Drive balanced utilization performance while protecting delivery quality and employee sustainability. - Delivery Performance & Margin Management - Own operational delivery performance across all active customer engagements. - Drive project teams to achieve delivery margin targets, forecast accuracy expectations, and delivery quality standards. - Establish operational governance for project health reviews, delivery escalations, staffing risks, and financial performance management. - Partner with Finance and executive leadership to improve predictability in revenue recognition, staffing efficiency, and project economics. - Ensure delivery teams proactively manage scope, staffing, risks, dependencies, and change control throughout project execution. - Escalation Management & Delivery Recovery - Serve as the executive escalation leader for at-risk projects, operational delivery issues, and resource conflicts. - Lead recovery planning and operational intervention efforts to restore project health and protect customer relationships. - Drive accountability and corrective action plans for projects experiencing margin erosion, delivery delays, forecast variance, or execution risks. - Partner with Account Delivery and executive leadership on strategic customer escalations and executive communications. - Delivery Governance & Methodology Enforcement - Ensure all delivery teams consistently follow Thunder’s unified Strike Methodology, governance standards, and operational controls. - Drive adoption of delivery governance frameworks, delivery lifecycle standards, and operational best practices. - Establish accountability mechanisms for methodology compliance, project health reporting, staffing governance, and operational execution. - Partner with Architecture and Practice Leadership to continuously improve delivery processes, tooling, and operational standards. - Cross Functional Leadership & Strategic Alignment - Partner closely with Sales, Account Delivery, Architecture, Practices, and Finance to ensure alignment between sold solutions and delivery execution. - Support executive leadership on organizational design, operational scaling strategies, and delivery transformation initiatives. - Drive alignment between business growth objectives and operational delivery capacity. - Reinforce clear accountability boundaries between sales, customer management, architecture, and delivery operations. Qualifications - 12+ years of overall experience in enterprise consulting, systems integration, professional services, or delivery leadership. - 5+ years of leadership experience within the Salesforce consulting ecosystem. - Proven experience leading large scale global delivery organizations within a consulting or systems integration environment. - Strong background managing PMOs, resource management organizations, delivery operations, or multi-region delivery teams. - Experience managing complex enterprise portfolios with accountability for utilization, margin performance, forecasting, and delivery governance. - Demonstrated success leading operational turnaround, delivery recovery, and escalation management efforts. - Strong operational leadership and organizational management capability, with experience operating with multiple executive stakeholders. - Deep understanding of professional services economics, utilization management, and delivery margin performance. - Strong executive communication and escalation management skills, with the ability to lead through influence across Delivery, Sales, Architecture, Practices, and Finance. - Strong decision making, prioritization, and accountability management capability. - Excellent organizational, staffing, and operational governance skills. - Strong understanding of delivery methodologies, project governance, and systems integration delivery models. - Ability to build scalable operational processes while maintaining execution discipline. Benefits - Comprehensive Benefits with Sequoia – Medical, Dental, Vision, and Employer-Paid Life/Disability Insurance to keep you and your loved ones covered. - Ownership & Impact – Stock options in a fast-moving, high-growth company. Every employee plays a part in what we’re building. - Level Up Your Career – Real opportunities to grow your Salesforce and Amazon expertise through mentorship, certifications, and hands-on experience with cutting-edge technology. - Work from anywhere (well, almost 😉) - Enjoy the freedom of remote work, flexible PTO (with a 2-week minimum!), and generous leave policies - because the best work happens where you’re happiest. - People-First Flexibility – We’re always listening, evolving, and adapting. Your feedback helps shape our policies, ensuring you can thrive - professionally and personally. Company Description Applicants must be currently authorized to work in the United States on a full-time basis.

Role Description The VP, Life and Annuity Brokerage will recruit and develop new business accounts. You will have no limitations on geography or niche. The new Advisors you bring on can expect extraordinary service and support including: - Deep underwriting resources - Case design and case management - Product training - Sales and marketing support - Extraordinary Carrier relationships Our ideal candidate will have excellent prospecting and relationship building skills, as well as strong business development skills. We are looking for a driven and ambitious individual with: - Strong communication, writing, and organizational skills - Knowledge of advanced sales concepts - Point of Sale experience (a plus) Candidates must have brokerage sales experience to be considered for this position, as well as a strong knowledge of life, disability, and long-term care markets. Qualifications - Bachelor's degree and 10 years related experience, and appropriate licensing required - OR Bachelor's degree, participation in Gallagher's Sales Internship Program (GSIP), and appropriate insurance licensing required - OR High School Diploma/GED and 6 years experience - Professional designation may be preferred Requirements - Act independently with minimal direction - Strong communication and interpersonal skills Benefits - Medical/dental/vision plans, which start from day one! - Life and accident insurance - 401(K) and Roth options - Tax-advantaged accounts (HSA, FSA) - Educational expense reimbursement - Paid parental leave - Digital mental health services (Talkspace) - Flexible work hours (availability varies by office and job function) - Training programs - Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing - Charitable matching gift program - And more... The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

Role Description Florence Bank is looking for a Commercial Lender to expand the Bank’s commercial lending efforts in western Massachusetts as well as the greater Hartford, Connecticut area. We are currently seeking candidates to join our exceptional team for the following position: - Job Title: Commercial Lender/VP - Location: West Springfield/Remote work schedule available - Salary Range: $125,888 to $230,000 Position Summary: - Directs, coordinates, and controls departmental activities concerned with the extension of commercial credit at a profit to bank customers in accordance with established policies and procedures. Essential Functions: - Consistently provides superior professional service to internal and external customers. - Consistently meets expectations of teamwork, punctuality, and regular, reliable attendance. - Assists in establishing departmental lending policies and operating procedures that are consistent with overall bank policies and operating objectives. - Develops and maintains an interest rate structure that harmonizes with overall bank management policies, is competitive, and affords the bank maximum profitability. - Prepares lending activity reports for bank management and the executive committee of the board of directors. Provides general counsel with respect to lending operations. - Interviews applicants: collects and analyzes financial and related data to establish creditworthiness; establishes and negotiates, when necessary, credit terms and continually monitors customers’ creditworthiness and repayment activities. Approves loans within established loan authority. - Develops and manages large and/or complex commercial loan accounts. - Reviews loan documentation prior to closing for completeness and acceptance by the applicant. - Ensures timely loan closing and funding activities. - Manages loan portfolio including renewals, modifications, updated credit analysis, collections, and portfolio monitoring. - Works with the Senior Commercial Lender and Chief Credit Risk Officer in commercial loan workouts and foreclosures. - Counsels customers, where possible, regarding business management and financial matters. - Assists in the department’s business development activities, including the monitoring of the officer call program. Personally calls on customers and prospects. - Keeps abreast of local and national economic, financial, political, and legislative events and climates that could have an impact on commercial lending activities. - Provides detailed information for preparing the department budget, including projected loan volume, rate of return, and expenditures. - Refers business to other bank areas (cash management, mortgage, consumer, retail, and investment). - Maintains professional and community relations to increase the Bank’s visibility and new business opportunities, and to further personal development. Other Responsibilities: - Assumes additional responsibilities, as requested. Qualifications - Bachelor’s Degree in business administration, finance, or related area. - Minimum of seven (7) years of progressively increasing responsible commercial lending experience. - Candidates with established networks in the greater Hartford, Connecticut region are preferred. - Strong, well-developed interpersonal skills in order to maximize business contacts and develop a working relationship with potential and current commercial loan customers. - High level of analytical skills to conduct initial commercial loan analyses and monitor the loan’s progress in consideration of market trends, credit/interest rates, and economic conditions. - Ability to meet with current and potential customers and attend community and networking events during and outside of traditional business hours. - Valid driver’s license with sound driving record and personal transportation available. Physical Demands/Conditions Requirements - General office environment. - Frequent use of computer. - Sits for an extended period of time. - Travels to client workplaces, community, and networking events on a regular basis. Equipment Used - General office equipment. Company Description Florence Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.