• Own end-to-end process mapping across all operational workflows, from intake through delivery. • Apply Lean, Six Sigma, DMAIC, and Theory of Constraints to identify waste and redesign for throughput and quality. • Establish KLD-wide documentation standards (SOPs, swimlane maps, RACI), maintain a current- and future-state process library. • Identify and actively manage the binding constraint in the production system at all times. • Build capacity models that connect staffing, work mix, and throughput to revenue and delivery commitments. • Develop surge capacity playbooks and flex staffing frameworks, and partner with Ops leaders to sequence and prioritize investments. • Design and own the KPI framework for operational performance, including throughput, cycle time, error rate, cost per unit, and capacity utilization. • Build dashboards and reporting cadences that give leadership real-time visibility into process health. • Lead a process improvement council across Ops, Product, Technology, and Finance to align on priorities and eliminate duplicative effort. • Hire, develop, and retain a team of industrial engineers and process analysts.

• Monitor network infrastructure, systems, and applications using various monitoring tools (e.g., SolarWinds, PRTG, Nagios, Zabbix) • Identify, diagnose, and resolve network issues, escalating complex problems to senior engineers when necessary • Respond to alerts and incidents in accordance with established SLAs and priority levels. • Perform root cause analysis on recurring incidents and implement preventive measures. • Document all incidents, actions taken, and resolutions in the ticketing system. • Maintain network availability and performance across enterprise infrastructure • Perform regular health checks on network devices including routers, switches, firewalls, wireless controllers and load balancers • Monitor bandwidth utilization and capacity planning metrics • Execute network changes during scheduled maintenance windows • Maintain up-to-date network documentation and diagrams • Monitor server performance, disk space, and application availability • Perform basic system administration tasks on Windows and Linux servers • Monitor backup systems and ensure successful completion of scheduled backups • Coordinate with vendors and service providers for issue resolution • Provide timely status updates to stakeholders during incidents • Generate and distribute daily, weekly, and monthly performance reports • Participate in shift handover meetings to ensure continuity of operations • Maintain clear and professional communication with technical and non-technical personnel

Role Description The Software Engineer – Database (SQL) will join an Agile development team responsible for RouteOne’s web applications, data projects, special projects, and/or supporting tools. The Software Engineer – Database should be passionate about code quality and software excellence, with extensive development experience. Collaborating closely with other software engineers, architects, and team members is a must. Qualifications - 5+ years’ experience in Microsoft SQL Server or Microsoft Azure Environment in the role of database developer. - 4-year degree in Computer Science, certification, or equivalent experience. Requirements - Understand business needs regarding data integration, data engineering and data operations in order to build end-to-end data pipeline for application and analytical purposes. - Develop scalable and re-usable frameworks for ingestion and transformation of data sets. - Participate in design and code reviews, suggesting improvements and troubleshooting. - Work with other team members at the architecture, design, and code levels to ensure standards-based, high performance systems. - Actively participate at internal community of practice events to help with continuous learning. - Perform all work in accordance with company’s quality programs, standards, and procedures. - Maintain safety, security, and privacy standards throughout all areas of responsibility. Knowledge - Knowledge of popular software development processes, i.e., Agile, scrum, feature driven development. - Experience troubleshooting and resolving application defects within a mature production system. - Experience with relational databases (SQL Server or any RDBMS). - Experience with structured and unstructured data. - Knowledge of data modeling tools and data management concepts. - Knowledge of data management best practices within traditional data warehouse and/or data lake environment. Skills - Develop solutions using database development tools and languages such as Microsoft T-SQL. - Knowledge of DevOps, other programming languages such as Python or Scala will be an added advantage. - Experience working in data integration tools such as SQL Server Integration Services or similar tools. - Experience with logical/physical database design and Business Intelligence tools is a plus. - Knowledge of reporting tools (such as Tableau, PowerBI). Abilities - Ability to work in a collaborative team environment, think critically, problem solve, learn new technologies, and adapt to change. - Ability to communicate effectively throughout the organization.

Title: Supervisor Protection and Control Engineer Location: Foxborough United States Job Description: Description Ready for Your Next Career Move? Join Asplundh Engineering Services (AES)! Looking for more opportunity, and a team that invests in your growth? At Asplundh Engineering Services (AES), we don't just offer jobs - we build careers. If you're a Protection & Control (P&C) Engineering leader who enjoys solving complex challenges, mentoring teams, and making an impact in the utility industry, this opportunity could be exactly what you've been looking for. Join a collaborative, forward-thinking team where your expertise is valued, your leadership matters, and your career can continue to grow. Engineering Supervisor - Protection & Control (P&C) Please note, this role is listed as hybrid in our Lewiston, ME, Foxborough, MA, or Boonton, NJ office but may be fully remote for the right candidate! Why Join AES? At AES, you'll work alongside talented engineers in an environment built on collaboration, innovation, and professional growth. This is more than a management role - it's an opportunity to lead while staying hands-on with meaningful engineering work. As an Engineering Supervisor (P&C), you'll balance technical leadership and people leadership, helping your team succeed while delivering high-quality engineering solutions for utility clients across the country. You'll play a key role in shaping projects, mentoring talent, improving processes, and driving technical excellence in an industry that's rapidly evolving. What You'll Do Lead & Inspire - Mentor, coach, and develop a team of P&C engineers and designers - Foster a culture of accountability, collaboration, and continuous improvement - Support hiring, staffing, and workforce planning efforts Drive Technical Excellence - Review and approve protection schemes, control schematics, and wiring diagrams for medium- to high-voltage substations - Ensure engineering quality, accuracy, and compliance with utility/customer standards, IEEE, ANSI, and NERC requirements - Stay current on industry best practices and cybersecurity requirements Manage Projects with Impact - Oversee project budgets, schedules, and deliverables to ensure successful execution - Coordinate with cross-functional teams including Substation Physical, Civil, Structural, Settings, Studies, SCADA, and Drafting - Serve as a trusted technical liaison between clients, project managers, vendors, and engineering teams Stay Technically Engaged You'll remain hands-on in engineering design work, including: - Protection & Control detailed designs for utility substations - One-line diagrams, elementary and wiring diagrams - SCADA and communications integration - Cable sizing/routing and conduit design - Equipment specifications and substation layouts - Construction cost estimates and scheduling - Owner's Engineer (OE) support and design review Occasional travel may be required for: Site visits / Walk-downs / Field support / As-built project documentation / Training What You Bring Required Experience - 6+ years of relay/protection engineering or related experience - Bachelor's Degree in Electrical Engineering or Electrical Engineering Technology - Strong expertise in utility-grade Protection & Control engineering Preferred Qualifications - Professional Engineer (PE) license (or ability to obtain within one year) - Experience with utility P&C standards and procedures - Background in substation design, relay protection, telecom integration, or planning - Hands-on experience with manufacturers such as SEL, GE, ABB, Beckwith, and legacy relay systems - Experience using AutoCAD or MicroStation - Familiarity with document control/document management systems What We Offer We believe great people deserve great benefits! - Competitive compensation - Medical, dental & vision coverage (starting on day 1) - 401(k) with employer contribution - Paid time off & company holidays - Safety equipment/PPE for field work - Career growth opportunities within a respected national organization Build Your Future with AES</p> If you're looking for a leadership opportunity where you can make an impact, mentor others, stay technically engaged, and grow your career - we want to hear from you. Apply today - your next opportunity starts here. About Us Asplundh Engineering Services (AES) brings over 100 years of expertise to deliver top-notch engineering, design, planning, and testing services for transmission, distribution, substation, and renewable infrastructure markets across the U.S. An Asplundh Company As part of the Asplundh family, AES benefits from extensive resources and a century of experience. Together, we provide utilities with comprehensive end-to-end services, from design to construction, testing, and maintenance, ensuring reliability and peace of mind. Our Commitment At AES, we believe in tackling challenges together with our customers, leveraging our collective experience and resources to achieve success in every project. #LI-HYBRID Benefits We offer a competitive range of benefits to support our employees' health, well-being, and financial security. Medical, dental, and vision benefits are available to all eligible employees on the first day of employment. For more information on the benefits available for this role, please contact the recruiter or hiring manager. Individuals with a disability who desire a reasonable accommodation can contact the ADA Coordinator by calling 1-833-222-3066. We partner with the Department of Homeland Security/U.S. Customs and Immigration Service to e-Verify all newly hired employees. An Equal Opportunity Employer. Please note: - All job offers are subject to pre-employment drug screening and a background check. - Unless otherwise noted, we do not sponsor employees for work authorization in the U.S. for this position. Notice to Agencies: We only accept resumes from recruiters, employment agencies, or staffing services if a Service Agreement has been signed and we have requested recruitment/staffing services for the specific position. Any unsolicited resumes will become the property of the company, and no fees or compensation will be paid to the recruiter, employment agency, or staffing service.