Role Description We are seeking a highly skilled and experienced GoHighLevel Expert with at least 4 years of hands-on experience using the platform. The ideal candidate will have extensive knowledge of CRM management, marketing automation, funnel building, integrations, and agency operations. You will be responsible for creating and maintaining high-performing systems that improve lead generation, client communication, sales processes, and overall operational efficiency. This role requires someone who can work independently, solve technical challenges, manage multiple client accounts simultaneously, and continuously identify opportunities to improve workflows and automation. Key Responsibilities - GoHighLevel Account Management - Set up and manage GoHighLevel agency and client sub-accounts. - Configure CRM pipelines, opportunity stages, and lead management systems. - Import, organize, and maintain client databases. - Monitor account performance and ensure system accuracy. - Marketing Automation - Build and optimize advanced workflows and automation sequences. - Create email, SMS, voicemail, and multi-channel nurture campaigns. - Develop automated appointment booking and reminder systems. - Implement lead nurturing and follow-up automation strategies. - Troubleshoot and optimize existing workflows for maximum performance. - Funnel & Website Development - Build and maintain high-converting sales funnels and landing pages. - Create websites, forms, surveys, quizzes, and booking calendars within GoHighLevel. - Implement conversion rate optimization best practices. - Test and optimize funnel performance. - Integrations & Technical Setup - Configure domains, DNS records, email services, and phone systems. - Integrate third-party applications using Zapier, Make, APIs, and webhooks. - Set up tracking, reporting, and attribution systems. - Troubleshoot technical issues and ensure seamless platform functionality. - Client Support & Training - Onboard new clients into the GoHighLevel platform. - Provide technical support and troubleshooting assistance. - Conduct training sessions for clients and internal team members. - Create and maintain SOPs, documentation, and training materials. - Reporting & Optimization - Monitor campaign and automation performance. - Generate reports and provide actionable recommendations. - Analyze lead flow, conversion rates, and appointment booking metrics. - Continuously improve systems to maximize efficiency and ROI. Qualifications - 4+ years of hands-on GoHighLevel experience. - Experience working within a digital marketing agency environment. - Proven experience managing multiple client accounts simultaneously. - Advanced knowledge of CRM management and pipeline setup. - Strong experience building automation workflows and nurture campaigns. - Experience creating websites, funnels, landing pages, forms, and calendars within GHL. - Proficiency with Zapier, Make, webhooks, APIs, and third-party integrations. - Strong understanding of email marketing, SMS marketing, and lead generation. - Excellent troubleshooting and problem-solving skills. - Strong written and verbal communication skills. - Ability to work independently and meet deadlines consistently. Preferred Qualifications - Experience managing GoHighLevel SaaS Mode accounts. - Knowledge of Facebook Ads and Google Ads lead generation campaigns. - Experience with reputation management and review automation. - Basic HTML, CSS, and JavaScript knowledge. - Experience creating SOPs and operational workflows for agencies. Work Schedule - Monday through Friday - 9:45 AM EST – 5:00 PM EST - Full-time remote position - Must be available and responsive during working hours. - Reliable high-speed internet connection required. Compensation & Benefits - $3,000 USD per month - Full-time remote position - Opportunity to work with a growing digital marketing agency - Professional development and advancement opportunities - Performance-based bonus opportunities for exceptional results Ideal Candidate You are a GoHighLevel power user who thrives on building systems, automations, and processes that help businesses grow. You enjoy solving technical challenges, optimizing workflows, and managing multiple projects at once. You are proactive, detail-oriented, accountable, and committed to delivering exceptional results for clients and team members alike. How to Apply Please submit: - Your resume - A brief introduction outlining your GoHighLevel experience - Examples of GoHighLevel accounts, funnels, automations, or projects you have built - Any relevant certifications or portfolio links Only candidates with significant GoHighLevel experience will be considered.

• Build scalable processes for customer on-boarding and post-sales success • Define, implement, and tailor technology solutions to customer specific operational needs and workflows to drive ROI • Track and manage all implementation projects with our large enterprise customers for successful delivery of technology and services. • Develop healthy customer relationships through proactive support and cadence based follow-ups • Quantify product feedback and brief executives to drive software and hardware engineering to better fit our customers needs • Drive a hands-on approach with our customers as-needed from fieldwork to remote engagements • Create customer loyalty through account management • Advocate for enterprise customers through deep understanding of their use cases and needs • Lead Quarterly Business Reviews and customer check-ins to ensure our existing customers are getting value from Skydio technology • Ensure expansions and renewals through helping customers realize their desired outcomes. • Manage ~20x accounts driving adoption to ensure expansions and renewals of book of business.

• Conduct regular global account meetings to refine and align customer strategies. • Partner with the US Customer Success Lead to ensure a consistent, cohesive approach across regions. • Champion and drive engagement with mental wellness programs. • Serve as the primary contact for global product updates and upcoming developments. • Act as an accessible, local contact to address escalations and urgent matters promptly. • Maintain an understanding of diverse cultural nuances that influence client interactions worldwide. • Serve as local implementation support in conjunction with US based implementation team • Help clients understand available training topics and their relevance to specific needs, while also delivering Benefit Overview sessions that provide a comprehensive overview of SH’s mental wellness benefits. • Support and lead global QBRs/ABRs and support day to day reporting requests for global customers.

• Build and maintain strong relationships with customers in EMEA and potentially other global regions. • Collaborate closely with the Customer Success team in the US. • Conduct regular global account meetings to align customer strategies. • Champion engagement with mental wellness programs. • Serve as the primary contact for global product updates. • Maintain an understanding of diverse cultural nuances. • Help clients understand available training topics and deliver Benefit Overview sessions. • Support global QBRs/ABRs and day-to-day reporting requests for global customers.