• Support the Health sales team by leading the creation, development, and ongoing maintenance of sales demo environments and presentation materials. • Arm the sales team with client success stories, KPI analyses, and reports that quantify client ROI. • Participate on sales calls, providing demonstrations of our solutions and technical support for explanations of our products. • Lead proof of concept (POC) engagements with goal of turning POCs into production clients. • Field questions that range from technical understanding of ML models to general understanding of implementation tasks and milestones. • Lead discovery meetings with prospective clients to map underwriting processes and identify operational and financial enhancement opportunities. • Validate report and presentations of findings to describe the value of Gradient AI’s solutions. • Provide direction on technical aspects of implementations to ensure Statements of Work align with the clients' intentions and our team’s delivery expectations. • Support internal initiatives that further organization product development.

• Lead and develop four SE Managers and their teams — totaling 30+ Solutions Engineers • Translate top-down PreSales functional objectives into clear operational plans • Design and execute go-to-market strategies that improve technical win rates • Define and continuously evolve the SE playbook for Corporate • Champion AI fluency across the organization • Partner cross-functionally with Sales, Customer Success, Product, Marketing, and Finance • Leverage data, KPIs, and performance metrics to identify trends • Hire and develop diverse, high-caliber talent

• Lead technical discovery with customers across infrastructure, platform, ML, data, and executive stakeholders. • Design architectures for large-scale AI, HPC, analytics, and enterprise data workloads. • Help customers evaluate infrastructure involving GPUs, storage, networking, orchestration, and data movement. • Design and execute proofs of concept that validate performance, scale, reliability, and business value. • Translate complex technical requirements into clear solution designs, reference architectures, and deployment guidance. • Debug customer issues across Linux, storage, networking, Kubernetes, schedulers, GPUs, and application workloads. • Build technical assets, demos, runbooks, and field guidance for repeatable customer engagements. • Partner with sales on technical strategy, competitive positioning, and deal execution. • Partner with product and engineering to communicate customer requirements, gaps, and roadmap opportunities. • Help customers move from architecture design to production deployment.

Role Description As a trusted technical advisor and strategic partner, you will help customers get maximum value from Altair's platform across cellular and embedded applications. You'll bridge the gap between customers' technical teams and Altair's product, engineering, and sales organizations, supporting them throughout the full engagement lifecycle, from pre-sales through adoption and expansion. Responsibilities - Support pre-sales activities by engaging with prospective customers, understanding their technical requirements, and positioning Altair's solutions to address their needs. - Lead and support customer technical evaluations, including proof-of-concept engagements, benchmarking, hands-on solution validation, workshops, and technical demos. - Own the technical relationship with assigned customers throughout the full lifecycle, from initial engagement and evaluation through post-sale adoption and expansion. - Partner with customers to understand their engineering, integration, and connectivity challenges, and translate them into actionable solutions. - Lead onboarding, technical enablement, and solution design sessions with customer engineering teams. - Collaborate closely with Sales, Product, and R&D to advocate for customer needs and influence product direction. - Identify expansion opportunities and support renewals by demonstrating measurable business impact. - Troubleshoot complex technical issues and coordinate with internal experts to resolve them. Qualifications - 5+ years of experience in customer-facing technical roles such as Technical Account Manager, Solutions Engineer, or Pre-Sales/Post-Sales Engineering. - A strong technical background, ideally in cellular technologies (4G/5G, NB-IoT, LTE-M), embedded systems, or related domains. - Engineering or scientific degree (Electrical Engineering, Computer Engineering, Computer Science, Communications, or related). - Proven ability to manage complex customer relationships and drive technical outcomes. - Excellent communication skills in English (additional Eastern European languages a plus). - Comfort working across time zones with global teams. - Self-starter mindset suited to a remote, distributed environment. Nice to Have - Hands-on experience with embedded development tools, firmware, or cellular protocol stacks. - Familiarity with IoT device certification, module integration, or carrier approval processes. - Background in industries such as IoT, automotive, industrial automation, telecommunications, or consumer electronics. Benefits - A remote-first role with flexibility and autonomy. - The chance to work on technically challenging problems with leading global customers. - A collaborative, international team. - Competitive compensation and benefits aligned with your local market.