Title: Salesforce CLM Architect Location: United States Job category: Technology & Engineering Work model: Work from Home Job Description: As an Salesforce CLM Architect, you will make an impact by owning and defining the multi‑cloud Salesforce architecture across Sales, Service, Experience, Revenue Cloud, and CLM platforms. You will be a valued member of the Salesforce Architecture team and work collaboratively with business stakeholders, legal, finance, and delivery teams. In this role, you will: - Own the multi‑cloud architecture vision across Sales Cloud, Service Cloud, Experience Cloud, Revenue Cloud, and CLM platforms (Salesforce, Conga, DocuSign). - Define end‑to‑end technical architecture covering lead‑to‑order, quote‑to‑cash, and contract lifecycle processes. - Establish architectural guardrails, integration patterns, canonical data models, and governance frameworks. - Translate business strategy into scalable, secure, and compliant Salesforce solution designs. - Lead architecture design sessions, blueprinting, solution reviews, and technical governance forums. - Architect CPQ configurations including pricing engines, discounting frameworks, and product catalog structures. - Architect the full Q2C lifecycle including quoting, ordering, billing, invoicing, amendments, renewals, and revenue recognition. - Define and architect CLM capabilities including templates, clause libraries, workflows, approvals, negotiation, and contract metadata. - Architect integrations across Salesforce, ERP, payment gateways, tax engines, data warehouses, and e‑signature platforms. - Provide technical oversight and guidance to onshore and offshore development teams while ensuring performance, scalability, and maintainability standards. Work model Remote We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work‑life balance through our wellbeing programs. Candidates must be willing to work in EST hours The working arrangements for this role are accurate as of the date of posting and may change based on project or business requirements. Rest assured, we will always be clear about role expectations. What you need to have to be considered - 15+ years of overall IT experience with at least 12 years on Salesforce CRM and 5+ years as a Technical Architect across Sales, Service, Experience Cloud, CPQ, Revenue Cloud, and CLM platforms. - Deep understanding of quote‑to‑cash, subscription billing, revenue recognition, and contract lifecycle management processes. - Proven experience architecting complex, multi‑cloud Salesforce implementations at enterprise scale. - Strong expertise in Salesforce data modeling, security architecture, and integration patterns. - Hands‑on experience with Salesforce APIs, Apex, SOQL, Lightning Web Components (LWC), and declarative automation tools. - Experience defining and governing integrations using MuleSoft, APIs, event‑driven architectures, and middleware platforms. - Proven ability to lead architecture decisions, influence senior stakeholders, and guide cross‑functional teams. These will help you stand out - Experience with integrated CLM platforms such as DocuSign CLM or Conga CLM. - Experience with global Salesforce rollouts and complex commercial or subscription‑based business models. - Strong understanding of ASC 606 compliance, audit requirements, and internal controls. - Experience with Salesforce DevOps, CI/CD pipelines, and release management best practices. - Salesforce certifications such as Application Architect, System Architect, CPQ Specialist, and Consultant certifications across Revenue, Sales, Service, and Experience Cloud. We're excited to meet people who can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out. Applications will be accepted until: 6/30/2026 Please note, this role is not able to offer visa transfer or sponsorship now or in the future. Salary and Other Compensation The annual salary for this position is between $120,000p.a. - $180,000p.a. depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans. Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: - Medical, Dental, Vision, and Life Insurance - Paid holidays plus Paid Time Off - 401(k) plan and contributions - Long‑term and Short‑term Disability - Paid Parental Leave - Employee Stock Purchase Plan Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. #LI-SS2

Role Description We are seeking a highly experienced Salesforce Senior Technical Lead to lead large-scale Salesforce implementation projects. The role requires deep expertise in Salesforce Classic, Apex, Triggers, Visualforce, and CI/CD tools such as GitLab and AutoRabit. Exposure to the banking or financial services industry is a strong advantage. Key Responsibilities - Technical Leadership & Architecture - Lead end-to-end technical design and architecture for large Salesforce implementations - Own solution architecture primarily built on Salesforce Classic - Ensure scalability, performance, and security best practices - Salesforce Development - Design and develop Apex Classes, Apex Triggers, and Visualforce Pages - Conduct code reviews and enforce Salesforce coding standards and governor limits - Handle complex customizations, integrations, and data migrations - CI/CD & DevOps - Design and manage CI/CD pipelines for Salesforce deployments - Hands-on experience with GitLab for source control and branching strategies - Strong working knowledge of AutoRabit for deployment automation and environment management - Team & Stakeholder Management - Lead and mentor Salesforce development teams - Collaborate with business stakeholders, architects, and delivery managers - Translate business requirements into scalable technical solutions Qualifications - 10+ years of overall IT experience with 8+ years in Salesforce development - Strong expertise in Salesforce Classic, Apex, Triggers, Visualforce, and SOQL - Experience working on large Salesforce orgs and enterprise-scale programs - Strong understanding of Salesforce security model and data architecture Requirements - GitLab – repositories, merge requests, CI pipelines - AutoRabit – CI/CD, version control, deployment automation Domain Experience (Good to Have) - Experience in Banking or Financial Services domain - Understanding of regulatory, compliance, and data security requirements Certifications (Preferred) - Salesforce Platform Developer I / II - Salesforce Technical Architect (CTA) – good to have

Role Description DCX Client Services - Salesforce Engineer will work as a full-time employee for a growing business based in the United States. You will get a chance to learn new skills as well as demonstrate skills you've learned in the past. You will be responsible for closely following the instructions and processes outlined by the company. As a Salesforce Engineer, you will support and enhance our Salesforce platform while maintaining alignment with Salesforce best practices and standard functionality. This role will be responsible for: - Evaluating business requirements - Recommending scalable solutions - Improving processes - Ensuring our Salesforce environment remains maintainable, efficient, and standardized The ideal candidate understands when to leverage native Salesforce capabilities versus custom development and can help guide long-term platform decisions that support growth and operational efficiency. Qualifications - Attention to detail and good problem-solving skills - Excellent interpersonal skills - Good written and verbal communication - Strong debugging and problem-solving abilities - Research-driven and customer-focused individual Requirements - 3+ years of hands-on Salesforce administration and platform configuration experience - Strong understanding of Salesforce best practices and platform architecture - Experience with Flows, Reports, Dashboards, Validation Rules, Permission Sets, and Security Models - Ability to analyze business processes and recommend scalable solutions - Strong communication skills and ability to work independently - Experience supporting growing organizations and evolving Salesforce environments Preferred Qualifications - Salesforce Administrator Certification - Salesforce Advanced Administrator Certification - Experience with Sales Cloud and Service Cloud - Experience with integrations and data management - Basic understanding of Apex and Lightning Components (not required for daily responsibilities) Benefits - Generous salaries - Empathetic management - Growth-oriented training - Work-from-home opportunities - Travel allowances - Meals and more Company Description DCX is a leading BPO that supports growth-minded small and medium-sized businesses in the United States. If you're interested in working with some of the fastest-growing companies in the USA, we're excited to have you apply! To our customers, we promise that we will help them focus on their most important goals by providing superior back-office services. We bring a mindset of quick response, attention to detail, and innovative ideas to all that we do for our customers. To our team members, we promise to be a company that is, first and foremost, dedicated to our employees. We aim to be a compassionate organization that looks after everyone's well-being. We look forward to receiving your application and getting to know you better! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Role Description Buscamos um Analista Salesforce apaixonado por tecnologia e saúde para fortalecer nosso time. Você será peça-chave na missão de conectar pessoas e serviços de saúde, otimizando processos e construindo soluções inovadoras dentro do Salesforce focado em fornecer uma experiência que encante nossos clientes. Responsibilities - Administração da plataforma Salesforce: - Gerenciar usuários, perfis, permissões e funções. - Criação de fluxos e automações: - Desenvolver fluxos de trabalho, processos de aprovação e automações. - Configuração e customização: - Configurar e customizar objetos, campos, layouts de página e aplicativos de acordo com as necessidades das áreas de negócio. - Suporte aos usuários: - Fornecer suporte técnico e funcional aos usuários da plataforma, solucionando dúvidas e problemas. - Documentação: - Documentar processos, configurações e fluxos de trabalho. - Identificar e propor melhorias: - Analisar os processos atuais e propor melhorias para otimizar o uso e o impacto da Salesforce. Qualifications - Perfil Trailhead: Rank mínimo de Ranger com trilhas concluídas e histórico ativo de aprendizado na plataforma. - Domínio de Flows: Experiência na criação e manutenção de Flows. - Administração de Service Cloud Core: Configuração de Objetos, Usuários, Macros, Quick Text, Knowledge e ferramentas de messaging. - Omni-Channel: Configuração completa de roteamento de atendimentos por Queues e Skills, além de gestão de capacidades e Omni-Channel Supervisor. - Einstein Bots: Capacidade de criar, testar e evoluir Bots de atendimento automatizados (diálogos, intenções, tratamento de variáveis) com transbordo inteligente para o atendente humano via Omni-Channel. - Segurança e Acessos: Domínio na configuração de Perfis, Permission Sets, regras de compartilhamento (Sharing Rules) e papéis. - Perfil Analítico: Raciocínio lógico estruturado (pensamento de desenvolvedor aplicado ao ambiente declarativo). Benefits - Para sua saúde e de seus dependentes – Plano de Saúde e Odontológico | Sulamérica; - Benefício Farmácia: até 40% de desconto em medicamentos; - Pacote de alimentação: VA/VR/Lanche todos os dias/Estações para um pit stop durante o dia; - Pensando na sua saúde física e mental: GymPass / Total Pass / Seguro de Vida; - Para seu desenvolvimento: descontos em instituições de ensino parceiras e uma universidade corporativa atenta; - Auxilio Home Office.