Role Description As a Salesforce Developer you will be responsible for supporting Salesforce CRM products including all third-party software integrations, most specifically within Sales Cloud and Field Service. Taking a leadership role in projects, you will be the primary point of contact for Thunder's Customer Success Manager (CSM) and clients, and will delegate cases to all project team members. You will also be accountable for each project team member’s performance within the project. Ideal candidates are Subject-matter experts in your field and as such, will provide mentorship to the more junior members of the team! - Manage cases and tasks assigned on a daily basis - Work on and resolve cases within the specified SLAs - Handle all basic administrative and development functions such as, but not limited to, user account maintenance, reports and dashboards, data management, etc. - Design, configure, and manage integrations between Salesforce and external systems using SOAP and REST APIs, other Salesforce APIs, and ETL tools. - Effectively act as the liaison between our users, vendors and the application development teams - Collaborate with members of the user community to define and document development requirements - Participate in reviewing the business user and product requirements, and application design - Provide an accurate status report to the project lead consultant - Provide end user support, work on configuration changes, bug fixes, and minor enhancements - Act as the immediate point of escalation for Associate Consultants, Consultants, and Developers - Subject-matter expert who can provide assistance to anyone who seeks help Qualifications - 3-5+ years experience developing specifically for Salesforce CRM products (Field Service, Sales Cloud, Service Cloud, Marketing Cloud, etc.) - Strong expertise in Salesforce technical aspects, including Apex, Lightning Components, and SOQL - Strong experience with Salesforce integrations: SOAP and REST Web Services/APIs, other Salesforce APIs, and ETL tools - Demonstrated mastery in relational databases, object-oriented programming, software development lifecycle, algorithm analysis - Mastery of languages like Java, Javascript, C++, C#, CSS, HTML - Great work ethic - Ability to work independently and in a fast-paced, team environment - Creative, critical thinker, analytical (ability to think out of the box) - Good problem-solving/troubleshooting skills - Time-management and priority management skills - Effective communication skills (i.e. able to translate technical requirements into business language) - Ability to be proactive, and work efficiently and productively with very minimal supervision - Dependable and trustworthy Requirements - Required Salesforce Certifications: - Salesforce Administrator - Salesforce Advanced Administrator - Salesforce Platform Developer - Preferred Salesforce Certification: - AI Specialist Benefits - Generous Health Benefits – Medical, Dental, Vision, and Employer-Paid Life/Disability Insurance to keep you and your loved ones covered. - Ownership & Impact – Every employee plays a part in what we’re building (including our CEO/Founder and bosses). - Level Up Your Career – Real opportunities to grow your Salesforce and Amazon expertise through mentorship, certifications, and hands-on experience with cutting-edge technology. - Celebrating You - Enjoy competitive vacation days, wellness leave, and a 13th-month pay—plus performance bonuses and anniversary rewards to celebrate your impact! - Work from anywhere (well, almost 😉) - Enjoy the freedom of Permanent Work From Home (WFH), and an annual WFH Stipend. - People-First Flexibility – We’re always listening, evolving, and adapting. Your feedback helps shape our policies, ensuring you can thrive professionally and personally. - Work Smart, Play Hard - We love to mix work with play – whether it's a casual get-together, a fun virtual activity, or a company celebration, it’s all about connecting and having a good time together.

• Help develop Salesforce solutions under guidance from senior engineers. • Help build scalable and reliable components using Salesforce technologies such as Lightning Web Components (LWC), Apex classes, and Visualforce pages. • Follow established standards set by the Architecture and Engineering teams. • Maintain clean, efficient code for Salesforce customizations and configurations. • Participate in code reviews to learn best practices and improve technical skills. • Collaborate with team members to ensure quality and consistency in deliverables. • Help implement integrations between Salesforce and third-party applications using tools like REST APIs and middleware solutions. • Learn and apply security protocols and integration best practices under the supervision of experienced professionals. • Configure Salesforce features using declarative tools such as Flows, Process Builder, and Validation Rules. • Help develop custom components and functionality using Apex and Lightning Web Components. • Write unit tests for developed functionality and help maintain code quality best practices through peer review of solutions. • Participate in system audits and help identify areas for improvement related to performance, security, and maintainability. • Stay informed about new Salesforce features and tools.

Role Description Buscamos uma pessoa Desenvolvedor(a) Salesforce Sr nível L3, com experiência em soluções Salesforce e conhecimento em Service Cloud, para atuar no desenvolvimento, sustentação e evolução de aplicações e automações na plataforma, garantindo qualidade, performance e aderência às necessidades do negócio. Modelo Remoto Responsabilidades: - Desenvolver e manter soluções na plataforma Salesforce; - Atuar na configuração e customização do Service Cloud; - Desenvolver componentes, integrações e automações; - Participar da evolução de processos e funcionalidades da plataforma; - Criar e manter APIs e integrações entre sistemas; - Garantir boas práticas de desenvolvimento e governança da plataforma; - Atuar na análise e correção de incidentes e melhorias evolutivas; - Trabalhar em conjunto com áreas de negócio, arquitetura e times multidisciplinares; - Participar de code reviews, cerimônias ágeis e definições técnicas; - Apoiar iniciativas de melhoria contínua e evolução técnica do ambiente. Qualifications - Experiência sólida com desenvolvimento Salesforce; - Conhecimento e atuação com Service Cloud; - Experiência com Apex, Lightning Components e/ou LWC; - Conhecimento em integrações via APIs REST/SOAP; - Experiência com automações e configurações na plataforma Salesforce; - Conhecimento em versionamento e processos de deploy; - Vivência com metodologias ágeis; Requirements - Certificações Salesforce; - Conhecimento em Sales Cloud; - Experiência com integração em ambientes cloud; - Conhecimento em DevOps e CI/CD para Salesforce; - Familiaridade com ferramentas de monitoramento e observabilidade; - Experiência em projetos de transformação digital. Behavioral Description - Goste de trabalhar em equipe e seja colaborativa em suas atribuições; - Tenha coragem para se desafiar e ir além, abraçando novas oportunidades de crescimento; - Transforme ideias em soluções criativas e busque qualidade em toda sua rotina; - Tenha habilidades de resolução de problemas; - Possua habilidade e se sinta confortável para trabalhar de forma independente e gerenciar o próprio tempo; - Tenha interesse em lidar com situações adversas e inovadoras no âmbito tecnológico.

• Lead and own the technical solution design. This includes designing and understanding the complete Agentforce solution which includes topics, instructions, actions with corresponding automation/code, agent deployment methods, and supporting data structures. • Deep dive into the limits and boundaries of Agentforce Agents, finding novel solutions to drive business outcomes. • Collaborate with customers, Project Managers, Solution Architects, Developers and UX Designers to translate business needs into well-architected solutions • Oversee and contribute to all stages of the project lifecycle—from initial design through development, testing, and final deployment • Follow and understand new Salesforce products and technical capabilities