Title: Front Desk Receptionist - Part Time - Bilingual Spanish Location: Holland United States Job Description: Company Description America's Best is part of National Vision, one of the largest optical retailers in the United States. The America’s Best brand continues to grow with over 1,000 stores and counting. Each location combines both parts of the optical equation – eyewear and eye care – into one excellent experience at a single low price. At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible. As the face of our stores, Receptionists are responsible for greeting and welcoming customers in a friendly manner as soon as they arrive at the store. They keep organized patient records and help patient schedules flow smoothly. They’re the glue to our operations, helping everyone to stay on track. The role provides prompt, courteous service to customers either on the phone or in person. Job Description What would you do? – The Specifics - Ensures high quality customer service while following all safety protocols. - Ensures a smooth flow of customers through the store. - Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol. - Processes and understands managed care plans while obtaining document information from the insurance company as needed. - Provides customers basic and accurate information. - Schedules and confirms appointments, follow-up visits and classes. - Files all patient records daily and pulls patient files for the next day's appointments. - Checks order status and notifies customers when orders are in or of any delays. - Keeps reception area tidy and presentable with all necessary materials. - Receives, sorts, distributes daily mail/deliveries and maintains inventory of office supplies. - Participates in regularly scheduled mandatory communication meetings. Qualifications Are you the right fit? – The Suitable Talent - Fluent in reading and speaking both English and Spanish. - Experience as a Receptionist, Front Office Representative or similar role preferred but not required. - 0-2 years related experience or training preferred. - Experience handling multiple phone lines preferred. - Strong customer service skills required - Strong organizational skills required Education: High School Diploma or equivalent. Additional Information At National Vision, we reward hard work with competitive pay, bonus opportunities, and a benefits package to support you and your family now and in the future.  Our Benefits Include: - 401k retirement savings with company match and stock purchase plan - Paid sick time - Parental leave - Employee eyewear discount - College scholarship program Focus on Professional Growth and Career Fulfillment: - Training programs available - Access to educational courses - Emphasis on internal promotions and career advancement At National Vision, you’ll enjoy more than just a job – you’ll have the chance to thrive in a rewarding career, surrounded by a supportive team and endless opportunities for growth. Join us today and see your future clearly! We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

Title: Bilingual Khmer Interpreter Location: Houston Texas US Job Description: Full Time, Temporary  17.00/hr No more commuting. No more paying for gas, parking, or transit. Have lunch in your kitchen rather than packing or buying expensive meals at work. Feel good at the end of each shift, knowing you are helping and supporting the community. Position Overview: The Language Video-Telephone- Interpreter is responsible for handling calls on demand and renders the meaning of conversations between Khmer and English speakers. The interpreter breaks the communication barrier in various industries: Healthcare, Insurance, Financial, General Business, and 911. The interpreter processes information quickly and concisely and recognizes sensitive cultural differences. The interpreter is professional and courteous and uses appropriate, terminology and understands standard industry procedures and practices. The video and audio interpreting sessions may involve simple or complex, technical, or non-technical subjects. However, this position does not involve written translation; translators and other skilled linguists are encouraged to apply. The interpreters translate verbally. Key Job Responsibilities - Handle Audio and Video calls, interpreting conversations between individuals with limited English language skills and representatives from various industries such as Healthcare, Insurance, Financial, Law Enforcement, and others Perks As a Kelly employee, you’ll enjoy: - Free Skill Enhancement Training - Paid Interpreter Training ($15.50/hr.) - Weekly Pay ($17.00 hr.) - Perks and options for benefits - A fantastic team that cares about YOUR future! The successful candidate will possess the qualities below: - Fluent in speaking Khmer as well as English - High school diploma or GED - Knowledge of medical terminologies is considered an asset - Be 18 years of age or older - Available to work a fixed weekly schedule of a minimum of 20 hours per week - Legally authorized to work in the US and must reside in the US - Have a suitable quiet & secure work-at-home environment - Have a stable and fast internet connection - Comfortable being on camera as interpreting in video calls will be mandatory in this position Job Types: Full-time, Part-time Pay: $17 per hour Expected hours: 20 – 40 per week Benefits: - Health insurance Schedule: - Day shift - Evening shift - Morning shift - Night shift Location: - United States

QHSE Professional- (LATAM focused) Bilingual Spanish/English US - Remote SUMMARY The Quality, Health, Safety and Environmental (QHSE) Professional supports Avetta clients and contractor/supplier members throughout the pre-qualification and audit process through review, verification, and coaching of QHSE Programs, Procedures, and Requirements. The QHSE Associate has no supervisory responsibilities and requires being fluent in both Spanish and English; safety audit experience in LATAM countries is essential for this role. If residing within commutable distance to one of our offices, a hybrid schedule would be required(3 days in office, 2 days work from home). Candidates within commutable distance are preferred, but those outside of an office area may be considered on a remote basis. ESSENTIAL DUTIES AND RESPONSIBILITIES: - Conduct Desktop Safety Program (Manual Audit), Implementation, & Field QHSE Audits/Assessments where a review of a company’s QHSE programs, procedures, training documentation, or field execution of protocols is reviewed - Gap assess contractor/supplier HSE management systems, programs, procedures and protocols based on services provided - Apply general risk and hazard assessment methodology across a variety of industries that Avetta will service (e.g., Oil & Gas, Petrochemical, Industrial, Communications, Facility Management, Construction, Mining, Aviation, Transportation, Marine/Maritime Operations, and Rail) - Assist contractors/suppliers with closing gaps or deficiencies identified within the audit - Ability to coach contractor/supplier with developing policies/procedures based on regulatory requirements - Respond promptly to customer inquiries - Handle and resolve customer concerns promptly and professionally - Perform customer safety exposure and hazard verifications - Manage customers' accounts - Record details of inquiries, comments and complaints - Record details of actions taken - Communicate and coordinate with internal departments - Follow up on customer interactions - MUST HAVE RELIABLE TRANSPORTATION - Travel associated with this position can be expected between 25-30% depending on Client Demand/Departmental needs - Reliable and predictive attendance NON-ESSENTIAL DUTIES AND RESPONSIBILITIES: - Performs other duties as assigned. - May be required to attend training, meetings, or seminars. - Required to travel in the event of implementation and field work IDEAL QUALIFICATIONS: - Cognitive skills with the ability to be trained to effectively interpret and make decisions based on regulatory Latin America Countries Health, Safety, and Environmental regulations (Such as: STPS Norma Official Mexicana, SRT and ART for Argentina, and similar Department of labor regulations) - Excellent knowledge and understanding of OSHA and other Regulatory Agencies (EPA, MSHA, NFPA, NIOSH, ANSI, ISO, etc.) - Industry & Field HSE Experience - HSE Auditing experience a plus - An affinity for learning online software systems - Excellent time management skills - Excellent Professional communication skills – both written and oral - Bi-lingual proficiency (Spanish) is required - Working PC knowledge, windows preferred and related applications - Interpersonal skills - Problem analysis and problem-solving - Attention to detail and accuracy - Adaptability - Self-Motivated - Knowledge in the area of sales, customer service and business development in order to integrate concepts and theories - Ability for conceptual thinking and working knowledge of other major areas of the Company - Ability to integrate and communicate information on a one-on-one basis as well as in group situations - Ability to provide effective leadership and guidance to staff - Ability to read and interpret financial and statistical data, information and documents - Ability to interact with staff, members, and others encountered in the course of performing daily work - Ability to learn and apply new information or skills - Ability to work under intensive deadlines METRICS THAT MATTER: - Conduct Audits in a quality manner in accordance with Avetta Protocol - 95% +/qtr - Ensure SLA achievement for assigned audits – 95% +/mo - Manual Audits – 10 Business Days from Assignment to Queue; Review Open Requirements on Audits within 3 business days - Vetify Audits – 2 business days to Submit; 1 business day for Open Requirements - Conduct 40+ Audits per month (Initial review with gaps or to closure); this may increase on demand. - 24-hour Response time to Suppliers (email or phone); this Correspondence will be documented in the Case. At Avetta, we are committed to salary transparency to ensure equitable hiring practices and promote trust. The salary range included in this job posting is based on internal and market data and the role's responsibilities. The final compensation offered to a candidate will be determined by several factors, including work location, job-related skills, experience, and relevant education or training. The salary range for this position is $46,500 - $70,000 USD per year. Benefits included: - Health, Dental, and Vision Insurance - 401(K) - Paid Time Off

Role Description This position is responsible for coordinating and supporting all aspects of Clinical programs with a specific focus on the coordination of patient intake, nurse/pharmacist and patient availability, scheduling, and communication to support the program(s) in a designated region. The Senior Coordinator, Clinical Programs will be responsible to provide superior customer service when coordinating scheduling of services with identified Shoppers Drug Mart (SDM) retail pharmacies, patients, and health care professionals (HCP). Attention to business objectives and customer Key Performance Indicators (KPI’s) identified for the program(s) will be fundamental to the success of the incumbent in this role. What you will do - Develop effective working relationships with internal and external clients to facilitate communication to ensure patient satisfaction and KPIs - Develop and maintain strong working relationships with SDM, regional nursing team, nursing sub-contract agencies, program and nursing management - Manage multiple computer systems for input and scheduling - Ensure accuracy and completeness of all documentation received at time of patient enrollment and timely follow up for enrollments - Review Post Visit Nurse/Pharmacist Report completion and follow up, including the collection and filing of hard copies where applicable - Report all Adverse Events (AE) and Product Technical Complaints (PTC) immediately or as soon as possible upon becoming aware of the event as per current policies and procedures - Coordinate ordering and deliveries and track all clinical supplies as required for the programs - Report feedback from patients regarding services rendered as part of the program to ensure continuous quality improvement - Ensure timely and effective resolutions for HCP and urgent clinic issues and support problem solving to resolution - Identify process improvements for multiple computer applications to ensure efficient day to day workflow is achieved Qualifications - 2-3 years’ experience coordinating health related services directly to patients and in collaboration with other health professionals (i.e., physicians, nurses, pharmacists) - Good understanding of Specialty Pharmacy business, structure of patient support programs, delivery of program services, customer base and how to deliver client-centered services - Excellent customer relations, problem-solving, organizational and communications skills - High level of competency with computer systems - Ability to work 8 hours shifts between 08:00AM – 08:00PM EST - Bilingual French Canadian is required Benefits - Benefit from a competitive pay program and online learning through Academy - Take ownership of your work and find more ways to care about your work, co-workers, customers and community Company Description At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.