Craft compelling speeches for C-suite executives, advise senior leadership on storytelling, and lead employee advocacy programs to enhance brand presence through authentic social engagement and strategic communication frameworks.

Director, Corporate Communications locations Remote - United States time type Full time job requisition id Req_12706 About Amplify Amplify helps teachers bring delight and rigor to students every day. We have become a leader in K–12 literacy, biliteracy, math, and science by building inspiring teaching and learning experiences based on research. The Amplify Classroom platform combines curriculum, assessment, and supplemental learning into one coherent high-quality instructional system. A pioneer in education since 2000, Amplify has developed deep relationships in states and districts by partnering with educators to drive implementation quality and improved outcomes. Today, Amplify serves more than 18 million students and teachers across all 50 states and on six continents. For more information, visit Amplify.com. This position plays a critical role in strengthening Amplify's internal communications and fostering organizational alignment. The role will partner closely with the essential internal functions to plan, develop, and execute comprehensive internal communication strategies that support the company's overall strategic objectives and enhance employee performance and engagement across all levels of the organization. The position will be instrumental in supporting employee engagement forums, including Town Halls, Quarterly Business Reviews, and other key organizational gatherings. This individual will drive both future planning and hands-on production of internal communications, ensuring consistent, clear, and compelling messaging that keeps employees informed, engaged, and aligned with Amplify's mission and goals. Essential Responsibilities: - Collaborate with People, Legal, and Finance team leadership to develop and execute comprehensive internal communication strategies, including employee announcements, policy updates, organizational changes, and engagement initiatives - Lead the framing and messaging for new People programs, partnering closely with the People team to strengthen the company’s employer brand, support recruiting efforts, and enhance its online reputation as an employer. - Lead longer-term planning and content production support for organization-wide Town Halls, Quarterly Business Reviews, and leadership forums, including agenda development, cross-functional presenter coordination, script writing, and day-of-event production management - Design and implement internal campaigns to drive employee participation and engagement across organizational events, initiatives, and programs - Develop and manage feedback collection systems and continuous improvement processes to measure communication effectiveness and optimize future engagements - Monitor and analyze internal communication metrics and employee engagement data to inform strategic recommendations and improve communication effectiveness across the organization Required Qualifications: - Bachelor's degree in Communications, Marketing, Public Relations, English, Journalism, or related field - Minimum 8 years of experience in corporate communications, including significant experience in internal communications specifically - Proven track record in content creation and copywriting across multiple formats, including presentations, scripts, and digital communications - Experience working cross-functionally with multiple departments and stakeholders in a corporate environment - Strong portfolio of written communication samples demonstrating professional writing abilities What we offer: Salary is only one component of the Amplify Total Rewards package, which includes a 401(k) plan, competitive health insurance and mental health options, basic life insurance, paid time off, parental leave, and access to best-in-class development programs. The gross salary range for this role is $164,000 - $175,000. This role is eligible to earn an annual discretionary bonus that rewards individual and company performance. Amplify is an Equal Opportunity Employer. Amplify makes employment decisions based on qualifications and merit, and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, veteran status, or any other legally protected characteristic or status.

• Draft and edit communications materials, including blog posts, email announcements, website content, press releases, and program updates. • Translate technical clean energy topics into clear and accessible communications for a range of audiences. • Collaborate with program teams to develop communications strategies and materials for reports, tools, and initiatives. • Manage and contribute to IREC’s digital communications channels, including social media platforms and the IREC website. • Develop social media content and strategies to expand IREC's reach and engagement. • Maintain and update website content to ensure accuracy and timeliness. • Support the development and distribution of email communications to IREC’s audiences, including newsletters and program announcements. • Assist with maintaining subscriber lists and ensuring effective audience segmentation. • Work with program teams to develop outreach materials, including fact sheets, case studies, blog posts, and graphics, that highlight program achievements and impact. • Coordinate with external partners and collaborators to support communications related to joint initiatives and projects. • Track and analyze communications metrics, including website analytics, email engagement, and social media performance. • Contribute to internal reporting on communications outcomes and identify opportunities to strengthen impact. • Assist with media outreach and press engagement when appropriate. • Contribute to new communications initiatives and special projects as opportunities arise.

Role Description We are looking for an Operations & Excellence Associate to support the delivery of high-quality, seamless mental health care experiences across our user and provider ecosystem. This role sits at the intersection of operations, service excellence, and care navigation/coordination. The ideal candidate is highly organised, empathetic, operationally reliable, and comfortable managing communication across multiple channels including email, chat, and calls. You will play a key role in ensuring smooth day-to-day operations, timely support resolution, provider coordination, session management, and overall service quality while contributing to continuous operational improvements. User & Provider Support - Manage and respond to user and provider queries across email, chat, and calls within defined SLAs - Support session management processes including bookings, rescheduling, cancellations, and escalations - Coordinate closely with internal teams to ensure timely issue resolution and seamless care delivery - Provide high-touch support for sensitive or complex operational cases where required - Ensure accurate documentation and updates across operational systems and trackers Care Excellence & Service Quality - Deliver a positive and empathetic experience across all user and provider touchpoints - Identify operational gaps, recurring concerns, and service risks proactively - Support escalation management and service recovery efforts - Maintain quality standards and adherence to SOPs across operational workflows - Assist in monitoring provider compliance, responsiveness, and operational performance Operations & Coordination - Support day-to-day operational workflows and cross-functional coordination - Assist with maintaining trackers, dashboards, operational reports, and process documentation - Contribute to operational improvement initiatives and automation opportunities - Ensure operational data and records remain accurate and up to date - Support implementation of new workflows, services, or operational processes Communication & Stakeholder Management - Communicate professionally and clearly with users, providers, and internal stakeholders - Handle calls confidently while maintaining empathy and professionalism - Collaborate effectively with Care Operations, Clinical, Product, and Commercial teams - Escalate risks, blockers, or urgent concerns in a timely manner Qualifications - Bachelor’s degree with min 1 year of relevant experience in operations, customer support, healthcare, or related fields - Strong verbal and written communication skills - Comfortable handling communication across email, chat, and calls - Strong organisational and multitasking abilities - Ability to work in a fast-paced and high-volume environment - High level of empathy, professionalism, and attention to detail - Comfortable working flexible shifts, including weekends, public holidays, or rotational schedules where required - Proficiency in Google Workspace and operational tools/platforms like FreshDesk/ Zendesk Requirements - Experience in healthcare, mental health, wellness, customer support, or operations environments (Good to have) - Familiarity with SLA-driven operations and escalation management (Good to have) - Process-oriented mindset with interest in operational excellence and automation (Good to have) - Strong ownership and problem-solving approach (Good to have) Benefits - Global company – work in a diverse environment with people from nearly 20 countries - Generous leave policy – time off to rest and recharge - Christmas week off – company-wide break during Christmas, separate from annual leave - Birthday leave – enjoy a day off on your birthday - Quarterly mental health days – one day off every quarter to focus on your wellbeing - Flexible work arrangements – work in a way that suits your lifestyle and goals - Work-life balance – a culture that values personal time and long-term wellness - Medical coverage – comprehensive insurance for peace of mind - Performance bonus – high performance is recognised and rewarded - Development budget - annual allowance to support your professional development - Mental health support – premium coaching access to our mental health app and resources & dedicated budget for clinical and psychiatric care - Socials and communities – regular non-work events/activities to connect and have fun together