Role Description Are you ready to take on a role where your expertise truly makes an impact? As a Legal Collections Representative, you’ll be the final point of contact—the trusted professional tasked with resolving complex, late-stage accounts before legal action. This is more than collections—it’s strategy, negotiation, and delivering results when it matters most. In this role, you’ll work high-priority accounts, partner with clients, and play a critical role in driving successful outcomes while maintaining professionalism and compliance at every step. If you thrive in a fast-paced environment, enjoy problem-solving, and know how to balance persistence with exceptional customer communication, this is your opportunity to step into a high-impact position. This role is Remote and you must live in the states listed to be eligible for hire: AZ, AL, AR, KA, MD, OK, WA, WV, WS, FL, GA, IL, LA, MA, MN, NE, NH, NB, NY, NJ, NC, OH, PA, RI, SC, TN, TX, VA, VT. Qualifications - Strong computer skills in various systems, especially Microsoft Office - Time management and organization skills - Proficient communication and comprehension skills, including professional written and telephone communication - Ability to communicate via telephone or verbal discussion, including conversations that require making demands for payment and/or negotiating favorably for the company and our clients - Adept at professionally responding to confrontational or evasive conversations if required during the handling of a collection account, including the ability to de-escalate emotion, and face confrontation - Basic mathematical skills - Basic telephone and calculator skills Requirements - Level 1 - High School Diploma or general education degree (GED) and 0 – 1 years’ experience in an accounting, finance, legal, or accounts receivable role - Legal Associates may be required to be licensed in various states. Cadex will apply and obtain all licenses required for each employee. - This position requires fluency in the English language. Fluency in other languages may be required based on location, client, department, or project. Benefits - Meet or exceed collection and revenue goals as established to ensure maximum client satisfaction - Work accounts assigned efficiently by meeting productivity and activity goals as assigned - Provide excellent service and communication to customers and/or clients - Accurately update the proprietary collection system - Ensure high quality standards by following all client-specific account handling instructions

Role Description We are expanding our team and seeking dedicated Medical and Legal Interpreters for Over-the-Phone (OPI), Video Remote (VRI), and scheduled sessions. We have high-priority opportunities available now with a fast-tracked onboarding process to get you started quickly! Qualifications - Minimum 1+ years of professional interpretation experience (this is a must) - Proven expertise in Medical or Legal sectors (Please include your Experience in your English Resume) - Availability for OPI/VRI or scheduled appointments - High level of listening, note-taking, and memory retention skills Requirements - Professional, HIPAA compliant Setup - Wired USD headset with noise cancellation - At least 10Mbps upload speed and 20 Mbps download speed Benefits - Competitive Per-Minute Rates - Performance-based growth path: - Hmong <> English: $0.30 during probation then $0.35 after probation Company Description - Remote Flexibility: Work from anywhere with a stable internet connection. - Fast Onboarding: Get started with active projects almost immediately. - Impactful Work: Facilitate critical communication in life-changing legal and medical scenarios.

Role Description In this role, your main focus will be investigating automobile accidents involving single or multiple vehicles, which result in property damage and/or bodily injury with an attorney involved. You will have the convenience of working remotely from your home while efficiently handling your responsibilities. You will assess coverage, liability, and damages while providing exceptional customer service throughout your day. Customer and attorney communication will take place through different channels, including voice calls, email, and text messages. Through the utilization of innovative platforms and tools, you will engage in negotiation processes to reach fair injury settlements with all parties involved. This role will primarily handle complex/severe litigated claims in the states of Ohio, Indiana, and Michigan. Qualifications - 3+ years of previous experience of 3rd Party Bodily Injury Claims handling experience required. - 3-5 years of current claims experience within OH, IN, and/or MI required. - Proficient communication skills, especially over the phone, to establish rapport and assess claims accurately. - Ability to work independently and remotely, while managing time efficiently. - Familiarity with insurance policies, coverage, and liability determination. - Strong critical thinking and problem-solving skills to evaluate and negotiate injury claims successfully. - Knowledge of innovative tools and platforms for effective claims evaluation. Requirements - The Customer Service Expert: You’ll live into Allstate’s Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in each Casualty claim. - The Investigator: You’ll confidently and independently investigate casualty claims by performing detailed reviews of damage and interpreting policies to determine coverage. - The Effective Communicator: You’ll use phone, emails, and sometimes even video chat with customers to help them through a fast, fair, and easy claims process. - The Negotiator: You will evaluate and negotiate claims settlements with customers, vendors, third party carriers, and claimants, in accordance with all legal and business standard methodologies. - The Problem Solver: You’ll utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms. - The Recorder: You’ll protect the company financially by executing policies along policy agreements, ensuring timely and accurate documentation is completed as you work on each claim. Benefits - A technology bundle that includes all equipment needed to perform your work from home (laptop, monitors, headset, keyboard, mouse). - Connectivity reimbursement of $80 per month to offset some of the cost of internet. - Competitive pay with needed support for continuous development and career advancement. - Flexibility in scheduling and a time off policy that helps support your work/life balance. - Initial and ongoing training to get you proficient in your new role. - Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life.

• Provides administrative and operational support across claims, litigation, and insurance workflows • Focuses on tracking, documentation, coordination, and follow through to help ensure matters are organized and current • Supports Vice President, Associate General Counsel, Director, Claims and Legal Operations, and other members of the Legal Department • Tracks litigation deadlines and key dates • Organizes and manages claims correspondence and matter files • Maintains organized electronic files