• Gestion comptable & fiscale de A à Z • Gestion d’un portefeuille clients (TPE / PME) en totale autonomie • Révision des dossiers comptables jusqu’à l’établissement des comptes annuels • Production des bilans et comptes de résultat • Établissement des liasses fiscales • Réalisation des déclarations fiscales (TVA, IS, etc.) • Accompagnement quotidien des clients dans leur gestion comptable • Réponses à leurs problématiques opérationnelles • Vulgarisation des chiffres pour des non-experts • Conseils dans le pilotage de leur activité • Collaboration étroite avec les équipes support et tech • Garantie de la qualité et de la conformité des dossiers • Participation ponctuelle à la montée en compétences de l’équipe

• Assist with monthly and quarterly bookkeeping and reporting • Create and provide custom / ad-hoc reporting as needed, including budget-to-actual reports • Manage outreach to suppliers / vendors to facilitate on-time payment • Manage monthly accounts payable process • Properly book and manage expenses and income for accurate reporting • Assist executives with booking travel, event coordination / logistics • Assist with other administrative and personal assistant tasks

• Conduct trainings on taxation, tax regimes and fiscal obligations; • Advise clients on issuing service and/or product invoices; • Explain how the Contajá platform works; • Ensure the client begins operations with confidence and clarity about their tax processes; • Identify recurring difficulties and propose improvements to training processes; • Ensure a positive and welcoming experience at the start of the client journey.

• Accurately categorize transactions, reconcile accounts, and maintain clean ledgers • Identify and resolve discrepancies with care and attention to detail • Conduct monthly financial reviews to ensure every client’s books are accurate and up to date • Serve as the main point of contact for your clients — small business owners who rely on your guidance • Provide empathetic, professional, and clear communication across chat, email, and phone • Build strong relationships by explaining financial information in a way clients can easily understand • Take initiative to identify and resolve client concerns proactively • Own the client experience from start to finish, ensuring satisfaction and trust • Collaborate with internal teams using tools like Salesforce and Slack