• Collect and analyze data to evaluate the effectiveness of medical policy implementation, identify and update appropriate procedure and diagnosis codes, and support business decisions regarding utilization management activities and guidelines. • Support medical policy development and implementation by identifying and updating appropriate procedure and diagnosis codes for company medical policies and UM (Utilization Management) guidelines that reflect medical necessity, experimental/investigational or other code categories. • Provide subject matter expertise for the Medical Policy Implementation Workgroup to ensure cross-functional collaboration between Clinical Review, Healthcare Services, and other departments on coding edit decision-making related to medical policies and mitigate downstream impact. • Perform analysis, research, and assessment in response to cross-functional requests to inform accuracy and consistency for claims processing, reimbursement, benefit, and product configuration issues. • Develop and use data gathering tools to document and analyze patterns of code payments and denials, medical policy changes, and coding changes. • Research and interpret medical claims utilization and program participation. • Present findings to internal customers to assist them in managing healthcare costs and improved member satisfaction. • Identify potential patterns and/or trending to confirm alignment of code payments, changes and denials, and medical policy changes. • Contribute to the analysis and decision-making efforts of the provider appeal process including assessment of appropriate coding, medical record review, and Correct Coding Initiative (CCI) bundling edits, and recommend action steps regarding code configuration issues, annual utilization and review analysis. • Maintain current knowledge of coding application for current ICD coding and other applicable coding systems that apply to medical documentation and claims. • Provides subject matter expertise to a variety of internal committees as assigned. • Completes special projects and other duties as assigned.

• As Fleet Administrator, you’ll get to use your computer savvy and your experience in transportation or logistics to track fleet information and to validate invoices. • You’ll collect data from multiple sources, set up and maintain asset databases, analyze this date, and create/distribute reports. • This entails coordinating with field personnel to collect and maintain accurate fleet asset information. • You’ll help create reports and dashboards, create deployment plans and track the progress, and you’ll help manage transportation and logistics projects. • Reporting to a Senior Project Manager, you’ll have the opportunity to learn formal project management skills and techniques that you’ll use for the rest of your career. • We have an outstanding record of growth and internal mobility.

• Provide Tier 1–2 support for Salesforce and RCA users, including intake, triage, troubleshooting, and resolution of incidents and requests. • Manage and prioritize a ticket queue with adherence to SLAs and clear communication with stakeholders. • Support onboarding/offboarding activities including user setup, licenses, roles, profiles, permission sets, and access governance. • Administer and optimize the security model: roles, profiles, permission sets, sharing rules, queues, public groups, and territories. • Maintain configuration across global processes: page layouts, record types, fields, validation rules, assignment rules, approval processes, and flows. • Maintain organizational hygiene through monitoring, audits, and proactive issue identification. • Support RCA quoting, pricing, contracting/subscriptions, amendments/renewals, and order handoff processes. • Troubleshoot quoting/pricing or contracting issues and partner with RevOps/Sales Ops on enhancements. • Support case lifecycle needs including routing, queues, SLAs/entitlements, macros, quick text, and productivity tools. • Maintain service dashboards and reporting; provide configuration support to operations teams. • Provide operational support for SPIFF workflows tied to compensation, including eligibility, crediting visibility, and user access. • Troubleshoot data or integration issues between Salesforce and SPIFF and support change readiness for comp-related updates. • Ensure all changes follow SOX‑controlled SDLC processes: request → approval → build → test → deploy. • Maintain strong segregation of duties (SoD) and proper role‑based access controls. • Document and maintain change management evidence including approvals, UAT sign‑off, release notes, and deployment validation. • Perform periodic access reviews and support internal/external audits. • Maintain data integrity controls for revenue‑impacting fields and objects. • Support control testing, remediation, and continuous improvement of documentation.

• Manage and coordinate complex calendars for 5 Senior Leaders, ensuring scheduling conflicts are resolved proactively. • Coordinate domestic and international travel, including itineraries, changes, and contingencies with precision. • Prepare, submit, and reconcile expense reports accurately and on time (up to 10% travel required). • Maintain systems, processes, and documentation that improve efficiency and clarity. • Take ownership of ad hoc projects as needed, driving them from conception to completion independently. • Serve as a key point of contact, maintaining great communication flow between leadership and internal/external stakeholders. Handle sensitive information with discretion and professionalism. • Multitask effectively in a dynamic, high-velocity environment where priorities can shift rapidly.