Role Description The Security Lead will be responsible for overseeing the security posture of the VA.gov Platform Management environment, ensuring compliance with VA security requirements, proactive risk management, vulnerability remediation, and operational security coordination across the platform ecosystem. This role serves as the primary point of contact for security operations, working closely with engineering, infrastructure, development, and VA stakeholders to protect platform integrity while enabling uninterrupted service delivery. Responsibilities - Lead security operations for the VA.gov Platform Management environment, ensuring alignment with VA cybersecurity policies, standards, and compliance requirements. - Serve as the primary security point of contact for platform-related incidents, vulnerabilities, audits, and risk management activities. - Coordinate vulnerability identification, remediation tracking, patch management oversight, and security issue resolution across teams. - Monitor security alerts, findings, and emerging threats impacting platform operations and escalate issues as appropriate. - Partner with infrastructure, DevOps, development, and operations teams to embed security into operational processes and technical implementations. - Support Authority to Operate (ATO) sustainment activities, documentation updates, audit responses, and security control validation efforts. - Maintain and manage Plans of Action & Milestones (POA&Ms), risk registers, and remediation tracking for platform security findings. - Oversee access control governance, privileged access reviews, account management, and security-related onboarding/offboarding coordination. - Support incident response activities, root cause analysis, corrective actions, and post-incident security improvements. - Provide leadership reporting on security posture, risks, remediation progress, and compliance health. Qualifications - Ability to obtain and maintain a Public Trust clearance. - 10+ years of relevant IT/security experience. - Experience supporting enterprise cybersecurity operations, compliance programs, and security governance in complex IT environments. - Experience with vulnerability management, incident response, access management, and security remediation coordination. - Experience supporting federal security compliance frameworks, including NIST, FISMA, ATO sustainment, and security control assessments. - Experience working in highly regulated government environments, preferably VA or federal healthcare environments. - Experience collaborating across technical and operational teams in production support environments. Preferred Qualifications - CISSP, CISM, Security+, or equivalent cybersecurity certification. - Experience supporting cloud security and modern platform/infrastructure environments. - Familiarity with DevSecOps practices, monitoring/security tooling, and continuous compliance processes. - Experience with VA security governance processes and enterprise security stakeholders preferred. Working Conditions Standard Business hours are Monday through Friday. Occasional extended or weekend hours may be required based on operational needs. Must have reliable internet service that allows for effective telecommuting. Benefits - Medical, Dental, and Vision. - Health Saving Account (when enrolled in eligible plan) with Company contribution. - Company paid Life, Accidental Death, Short-term & Long-term Disability. - Voluntary Accident, Hospital Indemnity, & Critical Care Insurance. - Voluntary Medical & Dependent Care Flexible Spending Accounts. - Accrued Paid Time Off & Company Paid Holidays. - 401(k) Retirement Plan with Company match. Work Authorization Sprezzatura participates in E-Verify and will provide the federal government with your I-9 information to confirm that you are authorized to work in the U.S.

• Design and evolve our Azure architecture while supporting our legacy AWS footprint • Production ownership of Kubernetes (AKS) clusters, including upgrades and scaling • Infrastructure as Code using Terraform across multiple environments • Developer enablement through templates, documentation, and self-service tooling • Participate in an on-call rotation and production incident response

Role Description At Happy Returns, we’re transforming the most frustrating part of online shopping — returns — into a fast, easy, and delightful experience. Our Platform team builds and maintains the core data platform to support our business, as well as internal tools to support our engineering efforts. We design reliable, scalable services that enable product teams to ship quickly, data teams to operate efficiently, and retailers and shoppers to have seamless experiences. As a Platform Software Engineer, you’ll work on backend systems and data infrastructure that power analytics, operational workflows, and product capabilities. This role is best suited for engineers who are comfortable owning features end-to-end and have hands-on experience working with databases, data pipelines, and data platforms. This is a remote position within the United States. Your day to day: - Design, build, and maintain backend services and data pipelines using technologies such as Go, Python, and PostgreSQL. - Own the implementation of well-scoped projects from design through deployment and monitoring. - Work with structured and semi-structured data to support analytics, product features, and internal tools. - Participate in system design discussions, contributing to decisions around data modeling, system boundaries, and scalability. - Write clean, maintainable, and well-tested code, and provide thoughtful code reviews for peers. - Debug production issues and improve system reliability through monitoring and observability improvements. - Collaborate closely with Product, Data, and other engineering teams to translate business needs into technical solutions. Qualifications - 3–5 years of professional experience in backend or data-oriented software engineering roles. - 2-3 years of experience working with databases (e.g., PostgreSQL, MySQL, DynamoDB) including schema design and query optimization. - Experience building or maintaining data pipelines or data processing workflows (ETL/ELT, batch or streaming). - Proficiency in at least one backend programming language such as Go or Python. - Ability to take a problem from loosely defined requirements to a working, production-ready solution. - Comfort debugging issues across services and reasoning about system behavior. - Strong communication skills and ability to collaborate across teams. Requirements - Experience with cloud infrastructure (AWS) and containerization (Docker, Kubernetes). - Familiarity with modern data platforms and tooling (e.g., dbt, Redshift, BigQuery, Snowflake, Databricks). - Experience with event-driven architectures or distributed systems. - Exposure to developer tooling, internal platforms, or infrastructure systems. - Experience improving performance or reliability of production systems. Benefits - This is a fully remote position and is not limited to candidates located in Georgia. EEO Statement Integrated into our shared values is Happy Returns’ commitment to diversity. Happy Return is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. This concept encompasses but is not limited to human differences with regard to race, ethnicity, religion, gender, culture and physical ability. Every individual at Happy Return has an ongoing responsibility to respect and support a globally diverse environment. Visa Sponsorship We do not offer visa sponsorship or transfer for this role. Statement to Third Party Agencies To all recruitment agencies: Happy Return only accepts resumes from agencies on the UPS preferred supplier list. Happy Return is not responsible for any fees or charges associated with unsolicited resumes.

Role Description The Technical Director, Platform Engineering is a senior, hands-on technical leader responsible for designing, building, and evolving the foundational platforms that power engineering across the organization. This role leads the development of scalable, reliable, and secure platform capabilities, enabling product teams to deliver faster with higher quality. The role combines deep technical expertise with leadership—driving architecture, building core systems, establishing best practices, and mentoring engineering talent. This leader operates close to the code and systems, setting the technical bar while enabling organizational scale. Day to day, you'll... - Platform & Architecture Leadership - Design and evolve core platform capabilities (cloud infrastructure, developer platforms, CI/CD, observability, data foundations). - Define and enforce architectural patterns for scalability, resilience, and performance. - Lead platform modernization efforts, including migration, standardization, and tooling. - Hands-On Engineering Leadership - Contribute directly to system design, critical code paths, and technical problem solving. - Guide engineering teams through complex technical decisions and tradeoffs. - Establish and review implementation standards, code quality, and system health. - Developer Experience & Enablement - Build internal platforms, tools, and frameworks to accelerate developer productivity. - Create reusable patterns and services to reduce duplication and improve consistency. - Drive improvements in engineering velocity, reliability, and cost efficiency. - Standards & Best Practices - Define and operationalize best practices across DevOps, SRE, security, and platform engineering. - Establish SLAs, SLOs, and operational excellence frameworks. - Ensure adherence to compliance, governance, and security requirements. - Mentorship & Talent Development - Mentor senior engineers and emerging leaders in architecture and engineering excellence. - Raise the technical bar across teams through coaching and example. - Influence hiring, onboarding, and capability development. - Cross-Functional Leadership - Partner with Product, Data, Security, and Infrastructure teams to align on platform strategy. - Act as a technical connector across teams, ensuring platform investments support business priorities. Qualifications - 10+ years in software engineering, with significant experience in platform engineering or infrastructure. - Proven experience designing and operating large-scale distributed systems. - Experience leading platform or infrastructure teams in cloud-first environments. Requirements - Deep expertise in cloud platforms (AWS, Azure, or GCP). - Strong experience with CI/CD, infrastructure-as-code, observability, and automation. - Solid understanding of system design, distributed architectures, and reliability engineering. Benefits - Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage. - Participate in the H&R Block Retirement Savings Plan (401(k) Plan). - Access to the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program. - Automatically enrolled in Business Travel Accident Insurance. - Receive Associate Tax Prep benefit. Pay Range The pay range for this position is $154,900.00 - $263,300.00/Yr.